This is a recent service call I did on one of the newer Whirlpool top-loading HE washers, the so-called Vertical Modular Washer (VMW).  This is a low-end, rinky-dink machine that has very questionable durability.

The complaint on this washer is no-spin, no-agitate.  For this complaint on this washer, you want to check out: the belt, the drive pulley, the mode shifter, the transmission.

This video shows:

– How to put the control board into diagnostic mode to display error codes

– The main drive components underneath the washer

– How to remove the control console to access the control board

– The location of the wire harness to do electrical tests on the mode shifter