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Whirlpool duet washer door latch stuck in lock position

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Posted: Thu Jun 15th, 2006 05:58 pm

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jampwork
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Ok, I've read TONS of entries and can't find reference to this problem. It seems like such a little stupid problem that it's very irritating. Somehow the little latch that the door shuts into has been pushed into the lock position without the door being shut. Sooooo....I can's shut the door, it blocks the male part of the door. I need to flip the latch back into the female position, I can't figure out how to do this. I've tried taping the door shut and running through the spin cycle so it will then unlock, but nope. Any suggestions would be mucho appreciated. Thanks! Jam

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Posted: Thu Jun 15th, 2006 06:13 pm

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Mad Mac
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Remove the panel beneath the door (2 or 3 screws). Reach up, there is a little "ring" beneath the door lock. Pull this down, it releases the mechanism.

Last edited on Thu Jun 15th, 2006 06:13 pm by Mad Mac

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Posted: Fri Jun 16th, 2006 02:46 am

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jampwork
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Thanks, but I looked and can't see any screws to remove the panel. I'm including a photo of the problem area. Thanks. Jam

Attachment: whirlpool.jpg (Downloaded 150 times)

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Posted: Fri Jun 16th, 2006 03:01 am

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Pegi
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under the door there is a seam, there are 3 screws in that seam to remove to access that bottom panel..

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Posted: Fri Jun 16th, 2006 03:14 am

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Pegi
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SERVICE MANUAL.........

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Posted: Sat Jun 17th, 2006 01:59 am

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jampwork
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Thanks a million for that manual! I found the piece, it's called the door lock and I removed it by removing the spring around the rubber seal and then reaching behind it and getting the screw removed door lock switch. It had broken and so I ordered a new one and will put that in and hopefully see. I'll let you know. Many many thanks for the prompt attention. Great site!

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Posted: Sat Jun 17th, 2006 05:22 am

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stumpowitz

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jampwork wrote: I removed it by removing the spring around the rubber seal and then reaching behind it and getting the screw removed door lock switch.

Like a pro! found a great shortcut to an easy repair. For future reference remember how to get into the bottom panel though. Inside on the right hand side is your tech sheet. Great for troubleshooting many items.

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Posted: Mon Jan 7th, 2008 12:49 pm

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raytube720
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I had F/DL come up. I was not hearing the solenoid kick out. This should have told me there was a wiring or logic fault. Instead, I probed the lock hole with a screwdriver (primary redneck repair method), and tripped the lock to the locked position. It would not unlock. The release pull did nothing. So, off with the top cover and out with the switch/lock assembly. I carefully popped it apart (all the internal components nest in one half of the assembly) and slid the white lock switch plate over, then pressed the part with the large spring down, causing the lock to rotate back to its unlocked position. Reassemble the part, reinstall.
While inside, make sure all wires and plugs are firmly attached.
Labor: 2 hours, Parts: Nothing

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Posted: Thu Feb 7th, 2008 06:28 pm

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stuckinalaska
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Just put the clothes in the dryer after replacing the door lock assembly. Rather easy after reading through some of the postings and looking through the repair guide. Used the redneck repair method as well initially before finding this website. $49 later and an hour's worth of work got a pretty impressed look from my wife and a clean load of clothes. Taking the bottom front panel off as well as the spring holding the boot in place eliminated any access issues.

Thanks!

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