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ApplianceGuru.com: The Samurai Appliance Repair Forums > Do-It-Yourself Appliance Repair Help > The Kitchen Appliance Repair Forum > Kenmore Elite icemaker will not work |
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| Moderated by: BrntToast, RegUS_PatOff, appl.tech.29501 | Search Our Sites for More Info! | Page: 1 2   |
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| Kenmore Elite icemaker will not work | Rating: 
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| Posted: Mon May 2nd, 2005 11:17 pm |
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1st Post |
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Sparkland Senior Apprentice Appliantologist
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I have a kenmore elite refrigerator #10652693100, recently the ice maker will do nothing. The optical sensor is not flashing (no light whatsoever) and the ice that is in the icemaker is just sitting there. Does not seem to be anything happening. We checked the water in the door and that is working fine, so I assume the water line is okay. The ice crusher and dispensor do work. We previously had the optical sensor blink when an icecube was stuck or something, but not this time. Acts like it has no power. Is it just better to get a new unit? This one is 4 years old. I would rather not call the repair man since I can buy a new one for the price of a service call. Thanks, Brad Last edited on Tue May 3rd, 2005 12:43 am by Sparkland |
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| Posted: Tue May 3rd, 2005 12:19 am |
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2nd Post |
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Samurai Appliance Repair Man Fermented Grand Master of Appliantology 
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Sparkland wrote: The LED is not flashing (no light whatsoever) Are you referring to the LED on the dispenser control panel? I don't think your fridge has the optical ice control system. We preciously had the LED blink ... I love those precious little LEDs, too!  You can remove the cover off the icemkaer module head and jumper out test points T to H to initiate the ice harvest cycle.
____________________ To ask a question, use our new forums==> http://appliantology.org 365-Day No-Hassle Return Policy on all parts purchased through this site, even electrical parts that have been installed! |
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| Posted: Tue May 3rd, 2005 12:50 am |
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3rd Post |
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Sparkland Senior Apprentice Appliantologist
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I am having trouble getting the icemaker out of the refrigerator. Am I supposed to just be able to push up the little clips and it will release. I can get the left one loose but not the right one as I face the icemaker in the refrigerator. Brad
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| Posted: Tue May 3rd, 2005 01:20 am |
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4th Post |
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Samurai Appliance Repair Man Fermented Grand Master of Appliantology
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You don't have to remove the icemaker to test it! Just pull off that white plastic cover on the front of it.
____________________ To ask a question, use our new forums==> http://appliantology.org 365-Day No-Hassle Return Policy on all parts purchased through this site, even electrical parts that have been installed! |
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| Posted: Tue May 3rd, 2005 02:05 am |
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5th Post |
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Sparkland Senior Apprentice Appliantologist
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Sorry for the confusion, but my icemaker sits from right to left with the motor on the left side. I do not see how I can access this part without removing the icemaker. Am I that dense?
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| Posted: Tue May 3rd, 2005 01:02 pm |
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6th Post |
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FatMan Master Appliantologist
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Sparkland wrote: Sorry for the confusion, but my icemaker sits from right to left with the motor on the left side. I do not see how I can access this part without removing the icemaker. Am I that dense?Well in that case you do have to pull out the icemaker, it is a pain in the  butt it is possible with a little twisting and turning, same test points as Samurai mentioned, have a cup ready to catch the water.
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| Posted: Tue May 3rd, 2005 08:47 pm |
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7th Post |
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Sparkland Senior Apprentice Appliantologist
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I found the problem. Took the hair dryer out and "styled" the icemaker. Apparently it was frozen in place. Now it works like a champ. Thank you for your help. Brad
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| Posted: Tue May 3rd, 2005 09:43 pm |
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8th Post |
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Samurai Appliance Repair Man Fermented Grand Master of Appliantology
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Uh huh, frozen water fill tube. 
____________________ To ask a question, use our new forums==> http://appliantology.org 365-Day No-Hassle Return Policy on all parts purchased through this site, even electrical parts that have been installed! |
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| Posted: Mon May 9th, 2005 09:21 pm |
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9th Post |
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Sparkland Senior Apprentice Appliantologist
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No ice again, Guess I was just lucky to get the temporary fix. The icemaker will not operate at all. The Kenmore Elite 10652693100 has the Whirlpool icemaker, but the problem is: I went to the Sears parts store and they said I could not order the whole unit, because there was no part number for the entire unit. Can this be true? Any help would be appreciated. I looked on a couple of parts outlets on the "net" and could not find the whole unit either. Brad
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| Posted: Mon May 9th, 2005 09:56 pm |
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10th Post |
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Mad Mac Fellow, Academy of Sublime Masters of Appliantology 
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Well, a replacement I/M is available at: http://www.repairclinic.com/0081.asp?RccPartID=1857 Go there via the box at the bottom of the page. HOWEVER....... I don't think thats your problem. These are notorious for freezing the fill tube, so much so that Whirlpool brought out a revised tube with a small heater incorporated. What's your serial number (should be S, another letter then 7 digits)?
____________________ Mad Mac....Pray to God he's out there....somewhere. |
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| Posted: Mon May 9th, 2005 10:08 pm |
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11th Post |
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Sparkland Senior Apprentice Appliantologist
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Here is my serial number SL (might be a 1) 3739254 Thanks for the help. Brad Could I order this heated tube part separately?
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| Posted: Mon May 9th, 2005 10:16 pm |
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12th Post |
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Sparkland Senior Apprentice Appliantologist
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Another side note. My wife loves to "pack" the freezer section of this side-by-side so that the air flow is, to say the least, restricted. Could that be a contributing factor to my problem? Finally a good reason for my wife to leave a little room in the freezer so the kids and I can have some room for ice cream. No other reason ever seemed to work. If she wants ice then she will have to cut down on the "stuffing" Crazy thing is we have two side-by-sides (one in the garage) and one freezer downstairs, so it is not like she has no storage space. Brad
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| Posted: Mon May 9th, 2005 10:28 pm |
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13th Post |
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Mad Mac Fellow, Academy of Sublime Masters of Appliantology
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Yours is the right age to have this problem. The heated tube is Whirlpool part number 4389174, follow the instructions EXACTLY!
____________________ Mad Mac....Pray to God he's out there....somewhere. |
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| Posted: Tue May 10th, 2005 09:15 am |
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14th Post |
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Samurai Appliance Repair Man Fermented Grand Master of Appliantology
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Here's the filltube heater kit you need:
____________________ To ask a question, use our new forums==> http://appliantology.org 365-Day No-Hassle Return Policy on all parts purchased through this site, even electrical parts that have been installed! |
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| Posted: Tue May 10th, 2005 11:33 pm |
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15th Post |
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Sparkland Senior Apprentice Appliantologist
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Thanks for all your help. I am waiting for my wife to unload the freezer and defrost the line before I tackle the job of putting in the heater element, but I will. I will let you know how it goes. Great help on this forum. Brad
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| Posted: Sat May 14th, 2005 11:05 pm |
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16th Post |
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Sparkland Senior Apprentice Appliantologist
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Just to keep you updated, I am still waiting to get the freezer thawed out. The groceries have nowhere to go. My wife just keeps stocking up. Thanks, Brad
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| Posted: Sun May 15th, 2005 05:42 am |
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17th Post |
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Pegi Fellow, Academy of Sublime Masters of Appliantology 
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She will have no ice until she stops going to the store. 
____________________ To ask a question, use our new forums==> http://appliantology.org 365-Day No-Hassle Return Policy at RepairClinic! 
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| Posted: Thu May 19th, 2005 12:51 am |
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18th Post |
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Sparkland Senior Apprentice Appliantologist
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My wife cleaned out the freezer and defrosted and still no ice. I did the "T" and "H" cycle test and nothing happened. Does that mean my motor is bad? Is there a way to test that? If my motor is bad are there other parts I should replace while I am in there? Thanks, Brad
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| Posted: Thu May 19th, 2005 01:00 am |
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19th Post |
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Samurai Appliance Repair Man Fermented Grand Master of Appliantology
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Sparkland wrote:I did the "T" and "H" cycle test and nothing happened. What does this mean: the icemaker never initiated harvest or water never filled?
____________________ To ask a question, use our new forums==> http://appliantology.org 365-Day No-Hassle Return Policy on all parts purchased through this site, even electrical parts that have been installed! |
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| Posted: Thu May 19th, 2005 02:09 am |
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20th Post |
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Sparkland Senior Apprentice Appliantologist
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The ice maker never intiated harvest and did not fill. Thanks, Brad
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