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ice cube dispenser will only do crushed ice

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Posted: Sun Nov 14th, 2010 09:34 pm

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1^st Post

rbico
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Joined:	Sat Nov 13th, 2010
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I have an older Kenmore 20 (model #363952081)
It is a side-by-side and has water and ice dispenser on the freezer door - the ice comes is supposed crushed or solid cubes.
a while back the cubes option stopped working, When it is on the setting it makes a crazy grumbling noise and ice comes out crushed, in half pieces with maybe one or two whole pieces. basically just a jumble of ice sizes.

any thoughts?

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Posted: Mon Nov 15th, 2010 10:31 am

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2^nd Post

ROBBYRIG

Joined:	Sat Apr 26th, 2008
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Remove the ice bucket and activate the dispenser (you need to hold the door switch of course). There is a solenoid in the rear that should be activating. My guess is that it is not.

#378 in diagram

Attachment: image.png (Downloaded 12 times)

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Posted: Mon Nov 15th, 2010 12:18 pm

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appl.tech.29501
Fellow, Academy of Sublime Masters of Appliantology

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Or, your rod # 329 is not inserted into the lifter correctly from someone removing and installing the ice bucket incorrectly.

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Posted: Mon Nov 15th, 2010 01:29 pm

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rbico
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Thanks. I cannot see the attachment, I think because I am a "grasshopper". It is definitely possible that we jarred something loose when putting in the ice bucket. Where did you find the diagram>?

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Posted: Mon Nov 15th, 2010 03:32 pm

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RegUS_PatOff
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rbico wrote: Thanks. I cannot see the attachment, I think because I am a "grasshopper".
yes .. grasshoppers can't view direct attachments ..

try this:

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