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Maytag Neptune mah4000awq shuts off ,wont spin or agitate

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Posted: Wed Nov 10th, 2010 11:50 pm

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1^st Post

psychocub
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Joined:	Wed Nov 10th, 2010
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So here is the situation. This washer has been making funny agitate sounds (sounds like it goes for a while, stops, little more, stops, but the machine completed the cycle normally) Most recently it has washed for a little bit (10 mins) and stopped completely resulting in having to push start stop 3-4 times to complete a cycle.
Today however is a different story. When you push start the machine will fill for 2 seconds if dial is set at beginning of cycle and will drain for 2 seconds if dial is set to spin. But that's all that happens. 2 seconds shuts off. no motor sound. if you spin the drum manually the washer will continue to run as long as the drum is spinning.

any thoughts?

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Posted: Thu Nov 11th, 2010 02:35 am

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madbrad

Joined:	Thu Jul 1st, 2010
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While my Neptune was under warranty, It exhibited similar, but not the same, symptoms, and the timer turned out to be the defective part. while a simple change out fixed it, I would not have been able to diagnose it myself.

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Posted: Thu Nov 11th, 2010 07:21 am

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denrayr
Fellow, Academy of Sublime Masters of Appliantology

Joined:	Wed Mar 30th, 2005
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this is usually caused by a bad motor control board. inspect it for signs of burnt components.

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Posted: Thu Nov 11th, 2010 03:10 pm

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Samurai Appliance Repair Man
Fermented Grand Master of Appliantology

Joined:	Mon Mar 21st, 2005
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There's a motor and control board upgrade kit for these washers. What're the frist two digits of your serial number?

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Posted: Thu Nov 11th, 2010 05:24 pm

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psychocub
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Posted: Thu Nov 11th, 2010 09:55 pm

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6^th Post

Samurai Appliance Repair Man
Fermented Grand Master of Appliantology

Joined:	Mon Mar 21st, 2005
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Here's the motor and control board kit for your washer==> http://www.repairclinic.com/PartDetail/Motor-and-Control-Module/949491?modelNumber=MAH4000AWQ

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