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Bosch Washer Service Manual Needed  Rate Topic 
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 Posted: Sun Oct 10th, 2010 01:49 am
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mctanner
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My husband and I truly need the service manual for our 2 yo Bosch 500 Nexxt series washer. Last night it stopped washing and spinning. The belt is intact and the motor appears fine. All the sounds are correct but the drum will not rotate during the cycle , but it moves freely by hand. My husband thinks it is the control panel and I have seen the part on your site, but we really need to see the service manual to properly diagnose the problem. I have seen elsewhere where you have offered this very manual to others. We thought for $900 it would last repair free for longer than 2yrs and 3 mos. Thanks, Mary

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 Posted: Sun Oct 10th, 2010 01:53 am
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mctanner
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I try not to double post on forums but I had put the model number in the description then did not see it printed. Model number is WFMC3301UC/04 .

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 Posted: Sun Oct 10th, 2010 02:01 am
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Samurai Appliance Repair Man
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Service manual are one of the benefits enjoyed by Apprentices==> http://apprentice.applianceguru.com



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 Posted: Sun Oct 10th, 2010 03:05 am
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mctanner
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Thank you I just did just that through paypal. Now what do I do?

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 Posted: Sun Oct 10th, 2010 03:10 am
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Samurai Appliance Repair Man
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You done did it! Manual PMed.



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 Posted: Sun Oct 10th, 2010 04:30 am
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mctanner
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My husband is thinking it is the motor control unit but before he knows for sure I wanted to check the price of this part but have been unable to locate the part in your online store. Help!

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 Posted: Sun Oct 10th, 2010 04:41 am
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Samurai Appliance Repair Man
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What's the full model number? Model number help here==> http://fixitnow.com/wp/2003/05/22/appliance-tip-of-the-day-the-ten-commandments-for-reading-appliance-model-numbers/



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 Posted: Sun Oct 10th, 2010 04:45 am
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mctanner
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WFMC3301UC/04

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 Posted: Sun Oct 10th, 2010 04:51 am
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Samurai Appliance Repair Man
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D'OH! You had already posted it earlier. Gomenesi.

There are two circuit boards in this machine but the motor control board fails more frequently==> http://www.repairclinic.com/PartDetail/Circuit-Board-or-Timer/1094535?modelNumber=WFMC3301%20UC%2F02



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 Posted: Sun Oct 10th, 2010 04:57 am
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mctanner
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thank you. that did look like it but it is so much easier with a part number , but alas, the manual did not provide part numbers only a name. unexpected expense to say the least. :(:?:?

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 Posted: Sun Oct 10th, 2010 10:34 pm
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mctanner
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I am back. My husband did the diagnostic codes and the machine apparently perceives an imbalance and the code says the "wire harness" is faulty. Once again I am unable to identify the part. There are alot of harnesses listed. Model number again WFMC3301UC/04. Thanks!!

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 Posted: Mon Oct 11th, 2010 03:51 pm
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mctanner
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I need to identify which part to purchase..there are too many harnesses listed , although any to the fascia board can be eliminated. This harness, posting photo, connects to the motor control unit. Help!!

Attachment: bosch wire harness.jpg (Downloaded 16 times)

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 Posted: Mon Oct 11th, 2010 06:27 pm
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Samurai Appliance Repair Man
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Keep in mind that diagnostic codes are not gospel. They merely point you in the right direction. In your case, there may be a problem with the wire harness, but it could also be something as simple as a loose connection. Sometimes the act of removing and replacing the harness connectors solves the problem. Other times, the machine may interpret some other problem as a wire harness problem and it may not be. You can always test the wire harness with your ohmmeter, ohming out each conductor in the harness. A tedious process but a technique that is sometimes used.

Usually, you can use other diagnostic codes that may appear to help narrow down the region of the machine that may be affected. This in turn would point to a specific harness or group of harnesses that may be involved.



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 Posted: Mon Oct 11th, 2010 07:00 pm
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mctanner
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Thank you. All we know for certain is the drum won't turn and it is some sort of communication problem with the motor control or it is the motor control. David had ascertained that it is not the motor. I will have him read your suggestions . He told me exactly what you had posted about it only being a starting point. Believe me we have been married for close to 20 years and I have watched him repair many things from our appliances to our automobiles. Just hoping this is a cheap fix and not an expensive part which is what he is still got in his head. For a 2yo model it should not need an expensive part or any part at all. Thanks

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 Posted: Mon Oct 11th, 2010 09:47 pm
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Samurai Appliance Repair Man
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There's no risk in replacing the motor control board. If that doesn't fix it, then you can return the part for a refund, all you'd be out is shipping cost.



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 Posted: Mon Oct 11th, 2010 10:16 pm
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mctanner
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Yes, I am sure of that, but a $250 part is really more than I can afford right now. The money for a harness is easier to come by. Thanks

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 Posted: Fri Oct 29th, 2010 01:42 am
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laundryRus
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Oh great Samurai,

would you send me the same manual (WFMC3301UC/04).  I just joined too.

Thanks in advance!

LB



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 Posted: Fri Oct 29th, 2010 01:56 am
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link PM'd



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