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Whirlpool LTE5243DQ3 spin trouble  Rating:  Rating
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 Posted: Sun Oct 3rd, 2010 08:44 pm
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Tacitus
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My Whirlpool LTE5243DQ3 top loading direct drive washer agitates fine, but will drain but not spin once it enters the spin/drain function. If you open and close the lid it will then spin fine. Even if you don't open and close the lid, once it enters the next phase, (spin/spray) it will spin just fine. While it is draining but not spinning there is a clicking/throbbing noise that appears to be coming from the gearcase though I cannot be sure. Also, the gearcase seems to have a vibration higher vibration than normal at this time.

The lid switch clicks fine and the plastic piece that actuates it is sound. The fact that it can run the spin/spray function makes me think there is no trouble there.

Since it is draining but not spinning that makes me think the motor is fine.

The noise and vibration from the gearcase makes me suspect the clutch, but since it has no problem with spin/spray and restarting once you open the lid I think that might be a red herring.

I would suspect the timer except that once the lid opens/closes it works fine, but this still seems to be the most likely problem.

Is it possible there is something about the transition from agitate to spin that is locking something up?

Oh, and I changed the drive coupler (that had totally worn out) several months ago if that is at all relevant. The problem definitely happened after the change, but I do not think it was immediately after. I could be wrong though as I am not the one doing laundry.

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 Posted: Sun Oct 3rd, 2010 08:51 pm
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Samurai Appliance Repair Man
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The solution to this problem is somewhere on this page, come have a grok session...

http://fixitnow.com/wp/2010/07/07/diagnosing-and-repairing-spin-and-agitate-problems-in-a-whirlpool-kenmore-direct-drive-washer/



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 Posted: Sun Oct 3rd, 2010 09:16 pm
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Tacitus
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Thanks, I forgot to mention that the metal disk below the clutch is not spinning when it is having its problem. Therefore, based on the link you posted (which I had looked over before posting my problem), it would appear to be the gearbox. I was wondering if that is likely to actually be the problem though as it seems that if it was the gearbox, then opening and closing the lid wouldn't fix the problem and it wouldn't spin fine in the spin/spray cycle.

I would prefer to have a good handle on where I expect to find the problem before pulling parts out, but if there is no way of knowing until I pull the gearbox then I guess that is what I have to do.

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 Posted: Sun Oct 3rd, 2010 09:33 pm
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Samurai Appliance Repair Man
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Okay, I have to revise what I said. This may be a timer problem. The timer is supposed to have a pause in it prior to starting the spin cycle. That pause allows the transmission to shift into neutral for the neutral drain. If the timer is not pausing the transmission won't shift and then it won't spin.

You can verify this by listening for the pause when it goes into spin. If the pause is there, then you're probably looking at a transmission problem instead.



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 Posted: Sun Oct 3rd, 2010 10:14 pm
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Tacitus
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Thank you very much. Nothing I had seen had matched the symptoms I observed until your post above. Unfortunately I took a look and there is actually a significant pause between the agitate and spin cycles where the motor is off. Interestingly, however, the shiny metal disk that (I think) is part of the clutch assembly does not move during this time. When I lift up on the lid, though, the disk has an instantaneous twist that I guess may be from the transmission going into neutral.

I am not quite sure what this means. Is the transmission maybe not being untorqued enough during the pause to change gears? I am not really sure where to continue investigating the problem.

Thanks to your help I am at least feeling like I am getting closer to the root of the problem though.

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 Posted: Sun Oct 3rd, 2010 10:27 pm
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Samurai Appliance Repair Man
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The duration of the pause is important!

If it pauses for 3 or 4 minutes then begins to drain, you have missed the 3-5 second motor pause. The pause is at about 2 minutes, as all water should be drained within 2 minutes, then timer causes the motor to pause for 3-5 seconds and then restarts, to shift out of neutral drain.



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 Posted: Mon Oct 4th, 2010 12:59 am
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Tacitus
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Hmm, I may not entirely understand then. Currently it finishes the agitation phase, pauses 5 seconds with the motor off, then enters the "Drain HI" phase. This lasts for four minutes. I believe that it is supposed to spin during this whole time, but it does not spin at all and makes the odd noise. It appears that you are saying that it should drain, pause, and then begin to spin after it is done draining. Thus, what my girlfriend says is an odd noise may just be the gearbox in neutral while it is draining and it is just lasting much longer than she is used to as it never gets the pause to switch over to spinning.

If I do the lid open/close during this phase (either before or after it has finished draining) it will spin for the rest of the phase, which makes me think that it should be spinning the whole time, though I certainly don't know for sure.

After this phase is done, it pauses for 5 seconds and then enters the "Spray/Spin LO" phase. In this phase it spins normally whether or not I opened/closed the lid in the previous phase.

So, if I understand you correctly and there is a missing pause after it drains, does this mean I need to replace the timer or is it something that may be fixable?

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 Posted: Mon Oct 4th, 2010 01:08 am
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RegUS_PatOff
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Tacitus wrote:  enters the "Drain HI" phase. This lasts for four minutes. I believe that it is supposed to spin during this whole time   
 
if I understand you correctly and there is a missing pause after it drains, does this mean I need to replace the timer

1) no

2) yes

unless it is unusually cold in your laundry room ?
(Neutral Drain mechanism in Transmission should toggle)

787772 #4
Understanding Automatic Washer   



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 Posted: Mon Oct 4th, 2010 01:27 am
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Tacitus
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Thanks guys. After I wrote my last post I searched this site for "Whirlpool spin timer" and happened upon the thread where you both solved exactly the problem I am having. (Didn't think to include timer in my earlier searches.) Based on the person's description of their issue and how it turned out, replacing the timer is exactly what I need to do. I missed that there was supposed to be a pause DURING the drain and spin phase not just before and after.

The link you posted to the study course was very helpful in understanding this thing. Apparently there are some older versions that work the way I thought they did, but checking my gearcase it did have "Neutral" stamped on it indicating this is the updated version.

Oh, and it is not cold in my laundry closet.

Thanks again, now it is time to order a timer.

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 Posted: Mon Oct 4th, 2010 01:30 am
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RegUS_PatOff
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Tacitus wrote: ... Apparently there are some older versions that work the way I thought they did

Whirlpools before 1982(?)

other brands... ? ? ?



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 Posted: Mon Oct 4th, 2010 01:40 am
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Samurai Appliance Repair Man
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Timer part link...

http://www.repairclinic.com/SSPartDetail.aspx?s=t-Lte5243dq3+timer-%3d%3di547797&PartID=547797



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