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GE washer WHDVH626 problems (damaged from "walking")

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Posted: Sat Aug 21st, 2010 08:27 pm

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azasadny
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Our three-year old GE WHDVH626 washing machine has never operated properly. No matter how I level it, it "walks" all over and shakes so much it broke the laundry tub stanchions and created a mess in our basement. The GE tech visited a couple of years ago and said "it's normal, just do larger loads, so it stays balanced".

The larger load, no high-speed rinse didn't consistently work and today I turned the washer over and found that the locking nuts on the leveling legs were broken on the rear and the front legs were so badly rusted that they are impossible to adjust. Apparently, water has been leaking from the tub, which almost rusted out the "chassis" or "frame" of the washer, especially on the front, left side.

I have leveled the washer as much as I can and I'm sure the washer will break loose again and completely destroy itself very soon. I can't put the front lower panel on the washer because the frame is too "tweaked" and bent. I have to keep the bottom panel off to periodically clean out the pump filter (great design, there!) anyway.

I'm going to install a piece of 3/4 marine plywood, attach it to the concrete floor, then attach ratcheting straps around the washer, attached to the plywood as a "last ditch effort" to keep this hunk-o-junk working until we can replace it.

It drives me crazy to think we paid $1000 for this washer 3 years ago and it's already trash. I now believe it was "trash" when we bought it at Home Despot. No more GE appliances for me... I'll post pics as soon as I can get them downloaded off my phone...

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Posted: Sat Aug 21st, 2010 08:31 pm

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azasadny
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Correction... the model is GE Adora WHDVH660HWW We bought this particular model because it can handle a king-size comforter. It certainly does handle large loads and it does a great job getting clothes clean and (almost) dry, but it literally shakes and makes as much noise as a train!

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Posted: Sat Aug 21st, 2010 09:27 pm

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azasadny
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2 loads of clothes to test and so far, no excess shaking or walking. We'll see how long this lasts...

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Posted: Sun Aug 22nd, 2010 06:26 pm

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Samurai Appliance Repair Man
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Would love to see a pic of your strap down rig. Could you post one here?

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Posted: Sun Aug 22nd, 2010 08:48 pm

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azasadny
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I can't seem to upload pics as they are larger than the 200k limitation. I took a few yesterday with my iPhone. I didn't do the "3/4" plywood bolted to the floor with the ratcheting straps around the washer yet, but after our last "test load" today, I'll have to. The washer isn't moving nearly as much as it did before I lowered all of the adjustable legs and made them as short as possible, then re-locked the locking nut (bad name for that piece, since it doesn't really lock") and releveled the washer for the umpteenth time. I saw how damaged the washer body is and the fact that due to the damage from bouncing around and rust, the washer really isn't going to last much longer...

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Posted: Mon Aug 23rd, 2010 01:09 am

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RegUS_PatOff
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Samurai Appliance Repair Man wrote: Would love to see a pic of your strap down rig. Could you post one here?

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Posted: Mon Aug 23rd, 2010 01:10 am

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RegUS_PatOff
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azasadny wrote: I can't seem to upload pics as they are larger than the 200k limitation....

could post to http://www.imageshack.us/

then post link to it here ..

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Posted: Mon Aug 23rd, 2010 01:21 am

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Samurai Appliance Repair Man
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Awesome video, Reg! LOL!

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Posted: Mon Aug 23rd, 2010 01:23 am

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azasadny
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Let's try this...

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Posted: Mon Aug 23rd, 2010 01:35 am

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azasadny
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You'll notice that the frame (chassis) of the washer is bent on the left side. This damage is from the washer flailing around the basement during the spin cycle. I've tried every manner of leveling and it only stays level for a short time and then does it again. The front levelers are rusted too much to even move them anymore. The front left corner is almost rusted out and the pair are only 3 years old... The frame is so tweaked, I can't get the lower front panel on again.

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Posted: Thu Aug 26th, 2010 04:31 pm

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azasadny
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After 6-8 loads of laundry, the washer is not moving around and has stayed in place. I really need to fix the damage to the cabinet, but I'll leave it "as is" for now...

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Posted: Thu Aug 26th, 2010 10:08 pm

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denrayr
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did you run it wihtout the lower panel? thats the only way i can think of that would allow it to bend like that. the lower panel supports the frame. at this point, unless you can get the frame rigid, the washer is toast. The frame is weak and out of square. With use it will bend some more and throw the legs out of level. you may be able to rivet some reinforcement metal to the frame across that kink to strengthen it back up. As far as leveling goes its important to fine tune the level with a load of clothes. set the machine to a spin and adjust one of the front legs up and down until it runs smoothly.

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Posted: Thu Aug 26th, 2010 10:48 pm

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KurtiusInterupptus

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regus that was awesome!!!!

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Posted: Fri Aug 27th, 2010 10:32 am

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azasadny
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denrayr wrote: did you run it wihtout the lower panel? thats the only way i can think of that would allow it to bend like that. the lower panel supports the frame. at this point, unless you can get the frame rigid, the washer is toast. The frame is weak and out of square. With use it will bend some more and throw the legs out of level. you may be able to rivet some reinforcement metal to the frame across that kink to strengthen it back up. As far as leveling goes its important to fine tune the level with a load of clothes. set the machine to a spin and adjust one of the front legs up and down until it runs smoothly.Yep, you are 100%, we have kept the front panel off so that we can access the clean-out. I have seen the damage to the frame and will have to reinforce it, as you suggest. So far, one load had caused the washer to walk around, but it's been stable for most of the loads, so I'm hoping I can reinforce the frame, cut out a small section of the front panel to allow access to the clean-out, then keep the front panel on the washer to provide structural integrity. What a poor design for an appliance! I've noticed that the newer models have a removable panel on the front to allow access to the clean-out. Thanks for the advice!!

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