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Again, Kitchen Aid Dishwasher KUDI01TJBL0-top arm not rotating

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Posted: Thu Jul 22nd, 2010 10:12 pm

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Tinkerbell
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OK, I've got it running and am now finding that the top arm is not rotating. There is water coming out of the twirling thing at the very top of the washer. But that arm is not rotating. And I'm all wet with watching it with the door open.

I've cleaning it out carefully and was hopeful because a few of the holes were plugged with gunk. But, it still did not turn.

Any ideas? Thanks

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Posted: Fri Jul 23rd, 2010 03:59 am

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RegUS_PatOff
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no need to start a New Topic on the same machine ..

(2) other Topics ...

hard to follow what the original problem was and what has been done ..

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Posted: Fri Jul 23rd, 2010 03:46 pm

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Tinkerbell
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Sorry about that.

To recap and summarize for the sake of anyone else reading this, the dishes were not clean at the end of the cycle nor were they dry.

Here's what I did:

Cleaned the macerator. This is easy but time consuming as it requires taking out everything inside. Had received detailed instructions from members of this site in 2008.

Cleaned the top shelf arm very carefully because it was not rotating during the wash cycle. Found a small piece of glass blocking on the the holes on the bottom of the arm. Also, removed a few labels.

The heating element is pitted but still intact. Checked with our electrician and he said it could still be working. I reran the whole cycle and was really happy to see the light on the panel which is labeled "water heating" turn on.

So it seems just cleaning it solved all my problems.

I am pretty careful about what I put in the washer after being tactfully reminded by another member that it is a dishwasher not a garbage disposal!!!

Also, to share my own two cents, it seems that very few folks on kitchen duty are aware that jars with labels will mess with the diswasher. Even with me being very conscious of this, I still found a few in various parts of the washer.

Well, here's hoping it will last a few more years.

Thanks

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Posted: Fri Jul 30th, 2010 06:13 pm

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Tinkerbell
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I was wrong. It's not fixed.

The dishes are not getting clean and I think it is because the top arm is not rotating.

I cleaned it again and pulled out more gunk and then I ran the washer empty for a partial cycle. I checked a few times and the arm was turning so I thought I was back in business and loaded it up with dirty dishes. After a few minutes I checked and saw that once again the arm is not turning. BTW, the bottom arm is turning.

There is water coming out of the top twirly thing.

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Posted: Fri Jul 30th, 2010 06:21 pm

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appl.tech.29501
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Put a glass in the upper rack right side up and after the machine is washing for a few minutes check to see if there is water in the glass.

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Posted: Fri Jul 30th, 2010 06:29 pm

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Tinkerbell
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No, cup was empty.

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Posted: Fri Jul 30th, 2010 06:39 pm

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appl.tech.29501
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When the unit fillsand you open the door what is the water level? Should be just below the element

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Posted: Fri Jul 30th, 2010 06:46 pm

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Tinkerbell
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yes, it is just below the element but the element and the water are making contact

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Posted: Fri Jul 30th, 2010 07:11 pm

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appl.tech.29501
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Then either you have a clog somewhere or the integrity of the wash pump is no good. I can't view your model at the moment to see if your upper arm supply tube is interior or exterior. Got to see why the water is not getting into the tube.

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Posted: Fri Jul 30th, 2010 07:19 pm

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Tinkerbell
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I believe the water supply to the top arm is interior.

Can the wash pump be replaced?

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Posted: Fri Jul 30th, 2010 08:33 pm

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appl.tech.29501
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EDITED

Yes, but that's most likely not your problem. I'll try and post you an instructional video later this evening.

few more questions... you stated

"The heating element is pitted but still intact. Checked with our electrician and he said it could still be working. I reran the whole cycle and was really happy to see the light on the panel which is labeled "water heating" turn on."

Did he actually check the heater with a meter?

Do you know if the element was actually heating?

Could you tell if the upper rack was wet even though the glass was empty?

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Posted: Mon Aug 2nd, 2010 01:53 am

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Tinkerbell
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No, I am assuming that it is working in some capacity because the water is nice and hot and there is plenty of steam when I open it.

I am going to order a new macerator and see if that solves the problem.

On the up side, I'm glad to think you don't think it is the pump.

Will watch the video!

Thanks for your assistance.

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Posted: Mon Aug 2nd, 2010 01:54 am

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Tinkerbell
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Oh, and yes, the water is definitely getting to the top. The arm spins and sprays when the washer is empty. But it doesn't when the top rack is fully loaded with dishes.

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Posted: Mon Aug 2nd, 2010 02:26 am

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appl.tech.29501
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Tinkerbell wrote: Oh, and yes, the water is definitely getting to the top. The arm spins and sprays when the washer is empty. But it doesn't when the top rack is fully loaded with dishes.

If it sprays empty it should spray when its loaded.

Is your Macerator bad?

Can't get the video I originally thought I could.

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Posted: Mon Aug 2nd, 2010 02:42 am

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Tinkerbell
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Darn, about the video.

When I take out the macerator it is usually covered with goo. Once I clean it the washer functions efficiently. So I'm guessing that the macerator isn't spinning and grinding up the junk. Unless, the thing that spins the macerator is frozen. I suppose that is a possibility.

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Posted: Mon Aug 2nd, 2010 03:14 am

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appl.tech.29501
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If you don't already have it, this is a great manual. Manual

Check your lower spray arm on the bottom side...there should be a couple ports that spray water at certain times to clean the filter during wash. make sure they are not clogged.

Try your new macerator and get some if this to clean the gunk out that you cant get to.

Affresh Link

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Posted: Fri Nov 19th, 2010 07:25 pm

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Tinkerbell
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Bumping this up because of another problem with this machine.

There is an odor of sewage when I open the door during the course of the day when I load dishes. I'm not getting it during or immediately after it has been run.

Thanks

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