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- > Do-It-Yourself Appliance Repair Help > The Laundry Appliance Repair Forum > Whirlpool Ultimate Care II - LSQ9010KQ0

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Whirlpool Ultimate Care II - LSQ9010KQ0  Rate Topic 
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 Posted: Mon Mar 15th, 2010 12:15 am
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scarpozzi
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About a week or ago my Whirlpool washer stopped right when it was supposed to start the spin cycle.  I tried moving it around to spin cycles around the dial to no avail and decided to gamble that the timer was the culprit.  I just bought this house and have no idea how old the washer is since it came with the joint, but it's in *decent* shape.  Aside from new dog ears for the agitator(replaced in November), I've not had any problems out of it yet.  I looked up the timer 3951702E is what came out of it.  I picked up a replacement 3951702G and installed it.  Finally, the washer drained, went into rinse and I thought the thing was fixed last Friday.  I had to go out of town this weekend and just got home to do a load of laundry. 

The wash cycle starts...the agitator starts instantly the same time it start filling.  This just throws water everywhere and makes a sloshing sound.  I took the console back apart again and checked the connections...the harness to the timer looks snug.  The wire color diagram on the side of the new timer matches the old one (most stickers are identical).  I'm posting because all the forums I read suggest there's a problem with the water fill switch.  It has three wires, pink, violet, and tan.  I've take it out and shorted the wires...agitation appears to have nothing to do with the fill part of the cycle and I'm thinking the timer might be what I need to look at.  As I said before, the timers appear to be identical except the last letter on them... I don't think the wiring harness would change any from E to G revisions.  I can manually move the timer dial to rinse and spin and it goes through the other cycles as it should.  It's just getting it to fill BEFORE agitating that's not working right.

Thanks,

Ryan

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 Posted: Mon Mar 15th, 2010 12:41 am
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Before the Tub is full of water, disconnect the Water Fill Switch (and tape the wires),
then Start the Agitate Cycle ...

LSQ9010KQ0 Wiring Diagram



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 Posted: Mon Mar 15th, 2010 12:49 am
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scarpozzi
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Tape which wires?  The water fill switch has the three wires I mentioned in my original post.  Tan/Pink/Violet.  When I short Pink to Violet, the water runs....Tan to Violet, the water doesn't.  Neither mode appears to affect the ongoing agitation.

I tried reading the step diagram for the timer, but am going to have to study it quite a while to figure out what goes where.  This is my first attempt at fixing one of these suckers... 

Thanks for the quick reply and the diagram. 

-Ryan

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 Posted: Mon Mar 15th, 2010 12:50 am
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scarpozzi wrote: ... and have no idea how old the washer is since it came with the joint, but it's in *decent* shape....
Appliance Age Finder



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 Posted: Mon Mar 15th, 2010 12:52 am
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RegUS_PatOff wrote: Before the Tub is full of water, disconnect the Water Fill Switch (and tape the wires),
then Start the Agitate Cycle ...

separate all (3) of the wires and tape

Last edited on Mon Mar 15th, 2010 12:59 am by RegUS_PatOff



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 Posted: Mon Mar 15th, 2010 12:54 am
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scarpozzi
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So short all three together? That's the one thing I didn't try.

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 Posted: Mon Mar 15th, 2010 12:59 am
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separate all (3) of the wires and tape



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 Posted: Mon Mar 15th, 2010 01:00 am
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scarpozzi
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RegUS_PatOff wrote: RegUS_PatOff wrote: Before the Tub is full of water, disconnect the Water Fill Switch (and tape the wires),
then Start the Agitate Cycle ...

separate all (3) of the wires and tape

Got it... :P 

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 Posted: Mon Mar 15th, 2010 01:02 am
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scarpozzi
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What am I looking for after separating them and taping them? 

 

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 Posted: Mon Mar 15th, 2010 01:22 am
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RegUS_PatOff wrote: ... then Start the Agitate Cycle ...

If it doesn't Agitate, the Water Fill Switch is bad.

If it does Agitates, there's something else wrong



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 Posted: Mon Mar 15th, 2010 01:28 am
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scarpozzi
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I taped the wires and restarted the cycle. Now the agitator continues to run, but the water is no longer filling.

The original problem was that the water started filling and the agitator started agitating before the tub filled to the appropriate level. What's the best way to troubleshoot the timer? It's a new timer, so I'm thinking it's sound, at least mechanically....just not sure what can go wrong at the beginning of the cycle to make the agitator go before the tub is filled.

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 Posted: Mon Mar 15th, 2010 01:50 am
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It shouldn't Fill with the Water Level Switch disconnected, but we're not worried about that.

With the Wires still separated and taped,

try the Agitate Cycle again with the Lid OPEN...

if yes, is the Timer Motor running ?

Did you buy this Timer new ?

 



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 Posted: Mon Mar 15th, 2010 02:05 am
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scarpozzi
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Correct...wires are taped and no water is filling.  The agitator agitates as soon as the wash cycle begins with no water in the tub.  It doesn't matter if the lid is open or closed....it continues to agitate with no water.

The timer was purchased as "new" from an online parts dealer.  It came in the original box and is in very clean condition. 

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 Posted: Mon Mar 15th, 2010 02:21 am
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RegUS_PatOff wrote: try the Agitate Cycle again with the Lid OPEN...

if yes, is the Timer Motor running ?



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 Posted: Mon Mar 15th, 2010 02:26 am
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scarpozzi
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yes....it's running.  It will advance through the wash cycle.

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 Posted: Mon Mar 15th, 2010 02:37 am
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(wires still taped)

1) Completely disconnect the Timer Harness and try the Agitage Cycle.

2) Connect your "old" Timer and try again.

 

 



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 Posted: Mon Mar 15th, 2010 02:56 am
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scarpozzi
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The old timer now results in the spin cycle working, but not the wash cycle...it doesn't appear to be moving, but I can hear it making a ticking noise.

So now, with the old timer plugged in, I'm getting no agitation in an empty tub. :(

 

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 Posted: Mon Mar 15th, 2010 03:28 am
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then the "new" Timer is bad...

no Agitation with "old" Timer until Water Level Switch is re-connected ..



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 Posted: Fri Mar 26th, 2010 02:41 am
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scarpozzi
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I contacted the company that sold me the timer and they sent me a replacement replacement timer.

That one worked.

I was pretty sure it was the problem, but wasn't sure if there was more to the fill switch that might trigger the agitator...now I know.

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