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- > Do-It-Yourself Appliance Repair Help > The Kitchen Appliance Repair Forum > GE Profile PSS25MGNA freeziing everything

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GE Profile PSS25MGNA freeziing everything  Rating:  Rating
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 Posted: Fri Jan 1st, 2010 07:14 pm
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Shawnna



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I've searched the forum on this and there's some info but I confess to not understanding much of what I'm reading.  Before I simply give up and call someone to come fix it, I really want to see if there's anyone who can walk me through how I can determine the problem and maybe fix it myself.

The first thing that happened is the water dispenser stopped dispensing water. 

Then everything in the refer section started freezing.  I turned down the refer section - no change.  Everything is still pretty much freezing in the part of this stupid thing that isn't suppose to freeze.

Help....

Is there a "fixing refers for dummies" book or something that gives pictures of the parts etc?  I don't even know what a "damper" is.

:-(



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 Posted: Fri Jan 1st, 2010 07:19 pm
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appl.tech.29501
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sure we are glad to help

first thing first, you have to check this part to see if the little flapper door is broken or clogged with ice causing the flapper to stay open....this part is a common failure and relates exactly to your symptoms.

http://www.repairclinic.com/SSPartDetail.aspx?s=t-PSS25MGNA-%3d%3di1055112&PartID=1055112



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 Posted: Fri Jan 1st, 2010 07:36 pm
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Shawnna



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Ok.  But where is that part located?  I assume it is somewhere near the water filter thingy inside the fridge section of the refer?  And how do I see it?  Do I have to take off any of the plastic pieces that are at the rear of the fridge section?

Sorry for the noob questions but I am a noob at this (and broke right now after Christmas).  I really can't afford a new fridge so am hoping I can somehow salvage this one for a year or so.

Thanks in advance for your help!




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 Posted: Fri Jan 1st, 2010 07:47 pm
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Samurai Appliance Repair Man
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It's in the beer compartment. Behold:








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 Posted: Fri Jan 1st, 2010 08:22 pm
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Shawnna



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Perfect!! 

I was able to get it all apart and have ordered the replacement. 

Keep your fingers crossed that I can get the damn thing back together when the new part arrives!

LOL

Thanks for your quick help! 



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 Posted: Fri Jan 1st, 2010 08:35 pm
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Shawnna



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Ok - I'm assuming I will need a new filter as well since the one I took out was frozen, right?

Is there anything I need to do to get the water flowing again through the door dispenser or will that happen once the frozen stuff unfreezes?

Thank in advance for your guidance on this!

Last edited on Fri Jan 1st, 2010 08:41 pm by Shawnna



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 Posted: Fri Jan 1st, 2010 09:45 pm
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Did you visibly see a broken part in the assembly that you removed?

It will take sometime to unthaw once you get the fridge repaired, you can speed up the process by removing the filter so it can that thaw and using a hair dryer on the water tank in the bottom of the fridge.



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 Posted: Fri Jan 1st, 2010 09:50 pm
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Shawnna



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Well....   not knowing the parts and how they are suppose to be when functioning right is a bit of a handicap for me but this is what I noticed.

There is a little door on the part I took off that fell out when I opened up the part.  I'm assuming that is the problem, right?




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 Posted: Fri Jan 1st, 2010 09:52 pm
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Shawnna



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And here's another dumb question.

Should I unplug or turn the whole unit off while I wait or my part to arrive?  Is there any harm in continuing to run it so I don't lose all my freezer food?

Thanks again for your help!



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 Posted: Fri Jan 1st, 2010 09:55 pm
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You can run it food will just remain frozen....falling door is definitely a problem



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 Posted: Sat Jan 2nd, 2010 12:04 am
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stuff something in the hole so the cold air doesn't keep blasting in



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 Posted: Sat Jan 2nd, 2010 12:15 am
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Shawnna



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hmmm...  what hole?

here's a pic of what it looks like inside the thing right now.


Last edited on Sat Jan 2nd, 2010 12:26 am by Shawnna



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 Posted: Sat Jan 2nd, 2010 12:45 am
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the (rectangular ?) "hole"  (in picture) on the left of the top light...

where the cold air comes in from the Freezer ...



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 Posted: Sat Jan 2nd, 2010 01:38 am
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Shawnna wrote:
hmmm...  what hole?

here's a pic of what it looks like inside the thing right now.





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 Posted: Sat Jan 2nd, 2010 01:42 am
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Shawnna



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ah yes....   thanks.  

:-)



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 Posted: Tue Jan 5th, 2010 04:07 am
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Shawnna



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Now the ice maker isn't working.  Is that to be expected?  Will it fix itself when I install the new part the I ordered?

:shock:  



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 Posted: Tue Jan 5th, 2010 06:20 am
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just a note:

Freezer needs to be colder than +15F for IceMaker to work ..

 



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 Posted: Tue Jan 5th, 2010 03:20 pm
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Shawnna



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:(

New part installed (easily too!). Water was flowing out dispenser as normal right after I got everything put back together last night.

I'm doing quite the happy dance when I went to sleep.

But....

This morning, the water dispenser is not working (again). The ice maker did make ice last night.

Stuff in the refrigerator seems nice and cool.

What's the next step to fix the water dispenser which I'm thinking is probably freezing along the water line somewhere?

Perhaps I need to buy some thermometers for both cooler and freezer to see what they are doing in real numbers?

Help (again)...



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 Posted: Tue Jan 5th, 2010 04:14 pm
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certified tech group 51
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Remove the front air grill, at floor, and look for a water line..........(the water line that goes to the dispenser).....there should be a quick-disconnect fitting.............place a towel on the floor, disconnect one end of the fitting, and activate the  'water -in -the door lever'..............does water flow out of the line??   If it does, the line in the door is freezing........If not, your water filter could be freezing up again.   P.S. do go out and get a good thermometer for the fresh food section...

Last edited on Tue Jan 5th, 2010 04:15 pm by certified tech group 51

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 Posted: Tue Jan 5th, 2010 06:52 pm
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Shawnna wrote: ... Perhaps I need to buy some thermometers for both cooler and freezer to see what they are doing in real numbers? ..
If you have a Harbor Freight Store near you,
you could use one of these (maybe two)

click on picture $ 4.99  sometimes on sale for $ 2.99


 

edit:

Fridge Thermometer probe should be set in a small (plastic) cup of water.
Freezer Thermometer probe buried into, or between, something ... bag of peas, etc ...

Last edited on Thu Jan 7th, 2010 01:14 pm by RegUS_PatOff



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