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- > Do-It-Yourself Appliance Repair Help > Computer Problems > Windows XP (built tower...no model no.? not sure)

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Windows XP (built tower...no model no.? not sure)  Rate Topic 
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 Posted: Wed Dec 2nd, 2009 06:27 am
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mrcham
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Joined: Thu Nov 12th, 2009
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Hi All,

I recently went to turn on my computer and when I did, it seemed like it was booting up normally but then it came up with the following message:

We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.

If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows Normally.

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Last Known Good Configuration

Start Windows Normally

I know I haven't made any changes to hardware or software. When I tried "Last Known Good Configuration" or "Start Windows Normally", It came up with the Windows XP logo and showed the progress bar and appeared to boot up, but after 1 or 2 seconds, it quickly flashed a blue screen and started the boot process all over again and then went back to the same message. When I tried any of the Safe Modes, it showed a list of file directories and then started the boot process all over again and once again went back to the same message.

I'm at a dead end here. Can anyone lead me in right direction? Any help would be very much appreciated. Thanks!

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 Posted: Wed Dec 2nd, 2009 06:41 am
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RegUS_PatOff
Fellow, Academy of Sublime Masters of Appliantology


Joined: Sat Sep 24th, 2005
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may have a virus...

you'd need a Windows Boot CD (then run a virus checker)

or a Window XP repair CD ..

may have been included when you bought your computer ..



____________________
The new repair forums==> http://appliantology.org
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 Posted: Sat Dec 19th, 2009 06:59 pm
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DJGray
Merit Apprentice Appliantologist
 

Joined: Tue Sep 29th, 2009
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You are getting the dreaded Winders Blue Screen of Death. You have to do this quickly, but when that appears, Winders will likely begin doing a memory dump. This gives you time to have a pen and paper handy and write down that number at the bottom of the screen. It's a VERY long number, and you must capture it accurately. It is what's called a "Stop Code." You can then google that stop code and it will tell you more specifically what the actual error condition is. Something (hardware or software) has failed in a very bad way. Once you know what it is, you can formulate a battle plan.

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