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LG WM2277H Washer  Rate Topic 
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 Posted: Sun Sep 6th, 2009 01:07 am
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edcmaak11
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Hi guys, trying to learn from here.  :D My sister's washer is not moving and has model number wm2277h.  I suspected the Main board or the motor.  I am going to check it out this evening.  Anyone has a repair manual's that can be spare that I can check the main board?  Many Thanks!

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 Posted: Sun Sep 6th, 2009 01:10 am
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RegUS_PatOff
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WM2277H Service Manual



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 Posted: Sun Sep 6th, 2009 01:11 am
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NCSU_laundry_tech



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any error codes? does it drain?



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 Posted: Sun Sep 6th, 2009 01:13 am
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RegUS_PatOff
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Does it fill ?

How's the Door Switch ?



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 Posted: Sun Sep 6th, 2009 04:30 am
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edcmaak11
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Thanks for the manual RegUS_PatOff
It filled with water. I believe the door has locked and it displayed a error code LE after water filled. It just wont go to the next level of spinning and turn off by itself.

Last edited on Sun Sep 6th, 2009 05:26 am by edcmaak11

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 Posted: Sun Sep 6th, 2009 06:09 am
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RegUS_PatOff
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just a note:

The Motor's Hall Sensor is available separately ..


from another post:

ROBBYRIG wrote: The hall sensor alone will usually remedy this issue. 
In my past experiences this part goes because of overuse of soap or not using HE soap.  Be sure to use HE and you only need about 2 tablespoons of it.
ROBBYRIG wrote: ...The extra load of sudzing overpowers the two resistors on the main board making them run hot and take out the hall sensor. 

and here

http://applianceguru.com/forum2/20210.html

 



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 Posted: Sun Sep 6th, 2009 12:44 pm
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NCSU_laundry_tech



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LE code is usually the hall sensor.



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 Posted: Fri Sep 11th, 2009 05:18 am
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edcmaak11
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Changed the hall sensor. Fixed problem. Why they put the hall sensor all the way back there?

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 Posted: Fri Sep 11th, 2009 08:28 am
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LG MOTOR & HALL EFFECT SENSOR

 

Attachment: LG MOTOR & HALL SENSOR.JPG (Downloaded 137 times)



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 Posted: Fri Sep 11th, 2009 12:50 pm
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"Why they put the hall sensor all the way back there?"

it wouldnt work anywhere else



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 Posted: Tue Sep 22nd, 2009 10:26 pm
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edcmaak11
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got it! should make it easier to change. Most people have this changed and fixed...

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 Posted: Wed Nov 25th, 2009 03:41 pm
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edcmaak11
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The machine is downed again with the same error after fixed. Same code LE when my niece turn the drum by hand. How often does this broke?

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 Posted: Wed Nov 25th, 2009 04:39 pm
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was the Sensor physically broken ?

 



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 Posted: Wed Nov 25th, 2009 09:42 pm
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edcmaak11
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The sensor wasn't physically damage. I wonder could it be something else broken.  Thanks for helping!

Last edited on Wed Nov 25th, 2009 09:42 pm by edcmaak11

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 Posted: Thu Nov 26th, 2009 12:57 am
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check for play in the rear bearing



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 Posted: Thu Dec 3rd, 2009 08:10 am
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clman
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LE codes are due to a bad rotor [motor], bad hall sensor, bad m.pcb or a wiring harness connection problem. The service manual shows you how to check the hall sensor and since you changed it already I doubt that it,s at fault.



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 Posted: Fri Dec 18th, 2009 04:07 am
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edcmaak11
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clman wrote: LE codes are due to a bad rotor [motor], bad hall sensor, bad m.pcb or a wiring harness connection problem. The service manual shows you how to check the hall sensor and since you changed it already I doubt that it,s at fault.
The first broken Hall Sensor has some open circuit when I tested with my multimeter compared to the one ordered.  I didnt get a chance to open again.  I will keep you posted. 

Last edited on Fri Dec 18th, 2009 05:32 am by edcmaak11

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 Posted: Fri Dec 18th, 2009 05:33 am
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edcmaak11
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Just read from Bestbuy forum:

Here’s our story of a continuing battle to get our washer repaired.  Don’t make the same mistake, LG is not reliable, the third party service contractor is incompetent and Best Buy can only offer the “we understand your frustration” mantra.  We decided to retire our US built washer only because it was old.  Though tired and a bit noisy, it always completed the wash cycle.  It needed infrequent repairs and parts were always readily available.

 
The expensive LG front loader looked good as an energy saver so we took the plunge and purchased the WM0532HW along with the Best Buy 5 yr performance service plan.  The wash didn’t come out any cleaner and the machine frequently went unbalanced, stopping the wash cycle and display an unbalance error code.  The LG does this with any size load from one pair of pants to a full load.  Our old machine would have simply vibrated a bit and perhaps make noise, but would always finish.
 
Eventually the machine began to intermittently stop during a cycle and display a different error, LE.  This would go away if we left the machine alone or unplugged for a few hours to a few days, we lived with this for a while but leaving the wet clothes in the machine literally stinks.  The stopping and LE error display became more frequent until we decided to get it fixed under the performance plan. 
That first call was back before Thanksgiving, today is Martin Luther King day and not only is the machine not fixed, it is worse than when service was first called 56 days and 5 repair visits ago.  Here’s the history of repair visits:
 
11/24/08 reported initial problem to best buy
11/26/08 Repairman inspected machine, ordered motor parts
12/8/08 Replaced 3 parts: Stator assembly Part No.4417FA1994G, Rotor assembly Part No. 4413EA1002B, Hall Sensor Part No. 6501KW2002A
12/10/08 Machine stopped and displayed LE again, called best buy, made an appointment for the 13th
12/17/08 Service call delayed to  17th Replaced 2nd Hall Sensor Part No. 6501KW2002A
12/26/08 Machine stopped and displayed LE again, called best buy, made an appointment for the 30th
12/30/08 Repairman Called LG Service and diagnosed main board problem, ordered main board
1/7/09 Repairman installed main PCB assembly Part No.  6871ER1023Q – THIS COMPLETELY DISABLED THE WASHER!!!!
1/8/09 ordered a new board Part No. unknown, delivery date unknown
 So we are stuck with a non functioning washer hauling clothes to the laundromat and waiting…
Every service visit means taking time off from work which you best buy folks just don’t understand.  We’ve had several of the bb service folks recommend the machine for replacement to corporate only for the corporate folks to say stupid stuff like “ we only see one repair order”  while I’ve been able to confirm  all of the above dates with your phone folks.  Can't you guys communicate? Corporate now actually has us calling the 3rd party service to get copies of repair orders to fax to them – its just incredible!  We are fed up.

Last edited on Fri Dec 18th, 2009 05:34 am by edcmaak11

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 Posted: Fri Dec 18th, 2009 01:40 pm
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appl.tech.29501
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Not only are LG's a customers nightmare but from a servicer standpoint that does LG warranty work it's no better on this end either....the way they handle business is poor at best



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 Posted: Fri Dec 18th, 2009 09:54 pm
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edcmaak11
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Hope if I change the Hall sensor again it will ok.

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