Posted: Fri May 13th, 2005 05:51 pm

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upset@GE Lurking at the Threshold   Joined:  Location:    Posts:  Flavorite Brew:  Status:  Offline

I also have a leaking GE Profile  Side by side refrigerator, TPX24BPDBB, purchased Oct 2000. My problems started  about 16months ago when I woke up to a major puddle which eventually damaged my brand new hardwood floor.  I wrote a complaint letter to the following. GE fixed the leak and I was able to file a claim with GE insurance company for repair of my floor.  [size=Jeffrey Immelt,][size=Chairman CEO,][size=G.E. Company,][size=5135][size=Easton][size= Turnpike,][size=Fairfield][size=,][size=CT][size=   ][size=06431][size=] Last week the refrigerator was leaking again. I contacted GE customer service however this time I was only allowed to get a replacement valve at a discounted price.  Now that I am fixing the problem myselt, I found that the valve is leaking and the cheap plastic tubing has become brittle and broken.  Obviously the repairman a year ago put it too close to the hot condensor.  I am planning on splicing in a new tubing since I don't know how to replace the whole tubing. I am sharing because I believe this is a common problem and GE is aware of all these refrigerator leaks. A class action suit would teach them to design their products better (or perhaps they just don't care and want this "built-in" breakage so people will buy new refrigerators).  My last Whirlpool lasted 15 years and the only reason we replaced it was for the kitchen remodel and better efficiency.

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Posted: Sat May 14th, 2005 08:40 pm

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Upset@GE Lurking at the Threshold   Joined:  Location:    Posts:  Flavorite Brew:  Status:  Offline

To write to GE and get results: Jeffrey Immelt, Chairman CEO,GE Company 5135 Easton Turnpike, Fairfield CT 06431 The plastic tubing that runs into the solenoid was so brittle that by simply bending it with your fingers, it just snaps in two. I ended up replacing the whole valve set because the tubing snapped and the end remained inside the valve and it is very difficult to remove the remaining end without ruining the inner gaskets on the valve. As far as I'm concerned the design is flawed because the plastic tubing runs alongside the hot condensor. My refrigerator was only 5 years old and the plastic tubing was all yellow and burnt. It probably was done by the last GE repairman about 14 months ago, when he shoved the solenoid assembly back into the refrigerator. I was wondering if there is a similar electrical problem, (i.e. heat causing the wires to fail)  because many of the wires that run into this solenoid, and even the main 110 volt power cord runs awful close to the big hot condesor?

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