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Water in Refrigerator  Rating:  Rating
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 Posted: Thu Aug 7th, 2008 05:14 pm
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bubbadubba
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Well Willie,

Unfortunately, installing the new longer ferrule has not eliminated the water collecting at the bottom of the refrigerator.  I made sure the ferrule was seated as far as it would go.  Since I don't have any permagum, I can't put a bead between the drain and the air diffuser access.  I wonder if using plumbers putty would work.  Although I've never been able to determine if the drain hose was plugged (I poured hot water early on and never heard gurgling sound or had water back up - which made me assume the drain hose was not plugged).

Don't know what else to try next.  Don't want to buy a $15 box of permagum to use only a small bead and then hope that this will indeed resolve the problem.

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 Posted: Fri Aug 8th, 2008 07:21 am
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Budget Appliance Repair
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I think plumbers putty may work, the stuff I use isn't actually permagum either, I got from an Ace hardward store.   It putty strips for sealing around windows an stuff I think.



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 Posted: Fri Aug 22nd, 2008 08:03 pm
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bubbadubba
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Well, I decided to use plumbers putty to form a barrier between the edge of the ferrule and the air diffuser hole (see pictures).  I placed it under the aluminum flashing.  Guess what?  I am still getting water on the bottom fridge cabinet.

So, here are all of the things I've tried since I started this post months ago:
  • Poured hot water on the drain hole. No water backed up. No sound of "glug glug" to indicate that there was any blockage to begin with.
  • Bought new longer ferrule and replaced old ferrule.
  • Put plumbers putty in between drain hole and air diffuser hole.
So far, none of these suggested solution has worked to eliminate water accumulating on the bottom of the fridge cabinet.

Are there any other ideas I can try without resorting to calling for service?  I can continue to sponge up the water every couple of days but that gets a bit old. 

Let me know.


P.S. I tried to stick a 14 guage electrical wire down the back of the drain hole but it stops at a flat bottom. I don't think the drain hose is directly underneath but rather off at a right angle so there is no way for me to confirm any blockage other than water does not back up when I pour water in the drain hole.

Attachment: Fridge Putty.JPG (Downloaded 60 times)

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 Posted: Sat Aug 23rd, 2008 09:39 am
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Did you read or look at those service pages I included????

I see where it looks like you put the plumbers putty on top, (in freezer area between air diffuser channel and defrost drain hole), where did you get the idea that was where to put the putty?????

Again read those instructions and put the putty in the correct place, (on the control housing between the air diffuser outlet and the rear half which is the defrost drain cup area).  You have to remove the four 1/4" screws two in back, two in front.  Then the control housing will drop down and you can unplug the molex connector and remove the complete control panel/air diffuser/defrost drain cup assembly and do the correct procedure.

Have you checked your door gaskets, it looks like from your one picture the air tower, (the part the fan blows the cold air down, that has the freezer control knob), is all full of ice, usually the only way this gets all plugged with ice like that is a door gasket leak letting too much warm air in or door gets left open, which turns into frosty ice.  If that air tower is full of ice and it melts, of coarse water is going to come into the refrigerator.

Last edited on Sat Aug 23rd, 2008 09:45 am by Budget Appliance Repair



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 Posted: Sat Aug 23rd, 2008 03:29 pm
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bubbadubba
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Sorry Willie.

I did look at the service page you posted a while back. I just did not recognize what that was or where it was in my fridge. Now that I am reading it again, it does say it is the foam block in the food compartment control box.  I guess it didn't register with me the last time. I ended up guessing where to put the putty (in the freezer compartment) and I guessed wrong.

I have now put plumbers putty around the foam block (see picture).  I did check to see that all of the door gaskets were tight (putting paper in between the gasket and door and trying to pull out the paper when door is closed). I did this test all around.  The gasket is tight.

I will assume that putty around the control box foam block would not prevent water from getting into the food compartment IF the ice in the air channel in the freezer compartment that frosts over melts.  Finally, other than leaving the door fridge and freezer door open while I am doing my repairs, the fridge door doesn't stay open any longer than it takes for us to put food in or pull things out.

I will check in a couple of days if I am still getting water in the food compartment.

Thanks again for all of your assistance and instructions.

Attachment: Control Box.JPG (Downloaded 58 times)

Last edited on Sat Aug 23rd, 2008 04:47 pm by bubbadubba

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 Posted: Sun Aug 24th, 2008 07:53 am
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You almost have it correct now, but try again.  The service bulletin maybe didn't explain to you well enough so you know were the water is going that it's not suppose to.

See the attached picture, maybe this will explain it better.

Attachment: DiffuserRepair.JPG (Downloaded 54 times)



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 Posted: Sun Aug 24th, 2008 10:54 pm
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grey shrek



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Also in the great frozen north , Sears came out with a service tip to put a thin piece of styrofoam between the evaporator and the tower. The piece they supplied covered the whole freezer back cover. This was to help prevent frost from forming in tower and dripping. I also have a little air tank and I give the drains a little blast of air, and then some water. Then , take a look in condensate pan and be sure water is going in proper place.

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 Posted: Mon Aug 25th, 2008 05:46 pm
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dazedandconfused
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Well, after monitoring this excellent site for a number of months, I feel like I am starting to get real close to the ultimate solution to my 'water dripping and accumulating' problem with my refrigerator (Frigidaire - Canadian Model TD173CRD3/S.N. 881017123). Over that length of time, I have perused many websites, contacted Frigidaire directly and pondered this problem at length but I still have water dripping down the back of my fridge and under the crispers.

The problem first occurred about 4 years ago and I did the logical and easy thing and pulled out the fridge and cleaned out the drain hose (it wasn't all that dirty except at the very end where it connects to the drain pan at kind of a nipple). That worked for about 2 years when, all of a sudden, the problem returned (or so I thought). I figured that the tube has just 'gummed' up again and so, once again, I pulled out the fridge. However, this time, the drain hose was not even clogged at the bottom and the pan was almost empty of water. Thinking that the plug must be somewhere in the connector coming out the back of the fridge just below the freezer compartment, I took a piece of copper wire and twisted it around in there and in and out. After giving it a good 'go' (but not really seeing any gunk on the wire), I reconnected the drain hose and pushed the fridge back into place. Unfortunately, this time, the problem did not go away.

Subsequently, I started 'Googling' but came up with no definite solution to my specific problem. Finally, after much searching, I came across the following promising statement on the Frigidaire.com website:

"IMPORTANT: IF water is dripping onto the top shelf or running down the back of the refrigerator and collecting underneath the crispers --- SCHEDULE A SERVICE CALL. This condition requires a new part to be installed to correct the moisture problem."

Aha, I thought, all I need to do is call the Frigidaire Customer Service number and they will tell me what part it is I need to buy to solve this vexing problem. WRONG! They insisted on holding me to their recommendation - SCHEDULE A SERVICE CALL. Even after repeated 'dancing around', they said that, in spite of what it says about a new part in their recommendation, they couldn't tell me what that part was - only an appliance service person could do that. GRRRR! Being a logical person, I was/am assuming that they know darn well which part it is and just want to 'Cover Their Arses' (and cost me about $65 in the process). Since then, I have also verified that the water is coming out of the drain cup in the top back of the refrigerator and flowing down the back of the fridge where it then accumulates under the crispers.

So, here I am today - still got water under the crispers (about 4-5 cups after 3-4 days, depending on the outside temperature/humidity). This thread is getting awful close to my problem (don't know who made the Kenmore fridge under discussion but mine is about twice its age, 20 years). Hopefully, somebody out there can 'drill in' on this problem for me, offer clear directions on how to solve it (I'm a pretty handy guy) and we can all get onto something else that is much more fun. TIA

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 Posted: Mon Aug 25th, 2008 09:15 pm
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bubbadubba
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Sorry dazedandconfused, I can't help you since I've been at this for two months and have still not been able to resolve my water problems.

Willie,

This is what I have done today. I have put plumbers putty between the foam insert and the plastic housing.  I also went a little overboard and put plumbers putty around the bottom of the new (longer) ferrule and every place Styrofoam meets plastic (see pics).  I am hoping that this will finally resolve my water in food compartment problem.

I did insert a zip-tie into the drain hose at the back of the food compartment to see if there was any blockage. I did not feel any.

If I still get water in the next couple of days, I will assume that it is coming from the frost melting in the air tunnel from the freezer to the food compartment. Since I have checked all seals in the freezer and food compartment and they are all tight, I don't know what else to do.

I might just have to make it a habit of sponging out the water in the food compartment every week.  I will let everyone know if I still get water in the food compartment after this latest fix.

Yes, if I was an appliance repair business, I would have gone out of business a long time ago.

Attachment: Putty.JPG (Downloaded 45 times)

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 Posted: Tue Aug 26th, 2008 01:56 am
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This is where the air tank comes in handy. When you undo the 4 -1/4 inch screws and remove the control assy. you will see the drain hole. This is where I give it a blast of air. As the water is making it that far the freezer section must be o.k.  Good-luck fellow B.C. ite and keep us posted.:)

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 Posted: Tue Aug 26th, 2008 08:27 am
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Budget Appliance Repair
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Way overkill on the putty Bubba!!!!!  Just needed what you did in the lower right hand picture.



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 Posted: Tue Aug 26th, 2008 08:37 am
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dazedandconfused wrote:
Well, after monitoring this excellent site for a number of months, I feel like I am starting to get real close to the ultimate solution to my 'water dripping and accumulating' problem with my refrigerator (Frigidaire - Canadian Model TD173CRD3/S.N. 881017123). Over that length of time, I have perused many websites, contacted Frigidaire directly and pondered this problem at length but I still have water dripping down the back of my fridge and under the crispers.

(don't know who made the Kenmore fridge under discussion but mine is about twice its age, 20 years). Hopefully, somebody out there can 'drill in' on this problem for me, offer clear directions on how to solve it (I'm a pretty handy guy) and we can all get onto something else that is much more fun. TIA

Just because your problem is similair doesn't mean it's the same thing.  If you Frigidaire is 20 years old then the defrost drain is different then what is being discussed here.

You need to start a new discussion not hijack threads that are ongoing helping someone else, thanks......

Yours being a Canadian model I can't find any info, but from you saying it's a least 20 years old, I can almost garantee you the problem is a plugged up defrost drain cup, (they can start growing some pretty nasty gookus after that long).

And very easy to take care of if your unit is what I suspect it is.  Look on the very back wall of the refrigerator section, just below the roof of the refrig behind the air diffuser/air duct.  You should see a little plastic white cup plugged into the back wall of the refrigerator.

Carefully with two flat blade screw drivers or putty knife, pry each side of cup out of back wall of refrigerator and clean all the nasty gookus buildup out and your problem should be solved.



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 Posted: Wed Sep 10th, 2008 03:11 pm
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bubbadubba
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Well Willie, with everything I've done and tried, my fridge is still pooling water in the bottom of the food compartment.  At this point I am suspecting the frost buildup in the air diffuser that blows cold air from the freezer to the food compartment.  I think that during the auto defrost cycle, the ice melts and drips directly into the food compartment and no amount of putty I put out there will help. The odd thing about it is that I had placed a small plastic food container underneath the cold air diffuser in the food compartment and it stays dry.  Yes I have checked the door seals and using my paper test, the door seals seems tight all around.  I also don't leave the fridge door open for a long time (unless I forget to close the door - which happens occasionally but rarely.

So, no clogged drain, no water wicking from the freezer drain cup (ferrule) to the air diffuser since I put the putty, tight door seals, new longer ferrule, that's about as much trouble shooting as I can do.  Maybe my wife pours water on the bottom of the food compartment every week just drive me crazy.

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 Posted: Thu Sep 11th, 2008 07:18 am
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Have you poured water directly down defrost drain from top with everything together, (just evaporator cover off), and checked to make sure water is making it's way all the way down to the drain pan on top of the compressor.  That's about the only other thing I can think of, a plug in the drain tube somewhere backing up an overflowing the cup under the defrost drain.

So, are you saying when you put the plastic food container directly under the air diffuser outlet it never had any water in it, but there is again water accumulating under the crisper draws?



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 Posted: Thu Oct 9th, 2008 02:40 pm
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bubbadubba
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I finally heard water dripping in the food compartment from where the control assembly drain cup connects to the drain tube on the back wall.  I can only assume that it was plugged.  This time, I used a 14 gauge solid wire and poked it down about a foot or so.  I didn't feel any resistance that would indicate a plug but that must be it.  No I have not poured water (recently) down the drain hose to see if it is plugged further down the line.  I wanted to use a turkey baster (which I don't have).  I will see if my wire trick works. 

One of these days I will find someone who has a baster I can borrow. Don't want to buy one just for this purpose if I am never going to use it again.

It would be pretty sad if it was a plugged drain line after all and I've done everything else but...

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 Posted: Tue Jun 30th, 2009 12:25 am
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bige1030
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Success report: The upgraded ferrule fix described in this thread worked great for my Kenmore (Frigidaire built) refrigerator, model 253.31622104, that used to drip water into the refrigerator compartment.

Great work on the solution, everyone!

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 Posted: Tue Jun 30th, 2009 10:38 pm
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BrntToast
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bubbadubba

there is also a service bulletin for that tube inside the fridge compartment repeatedly plugging

on some units, forget what year already the insulation did not cure correctly, after time as the foam expanded it kinked that hose and causes it to repeatedly plug

after you do the baster blast post back if it plugs again and i'll find you the service letter, it involves drilling a hole out the back of the fridge and installing a new drain line externally down the back wall of the fridge

 oh,  duh!!!  old post that was resurected

Last edited on Tue Jun 30th, 2009 10:44 pm by BrntToast



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