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Kenmore 417.29042992 (1999) - won't agitate or spin

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Posted: Sat Feb 16th, 2008 10:31 pm

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Stubby
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Masters,

This is my second time coming to the well. I have a Kenmore (Frigidaire) Front load washer (417.29042992) and dryer. The last time it was the dryer motor which I was able to replace with your sage guidance. I suppose I shouldn't be surprised that the WASHER has now followed only a couple months later!

I checked the archives and found a couple of similar problems but I'm not sure where to begin to diagnose the problem. Basically, the washer will run through the entire cycle (water flow, humming of the controller, etc.) but the drum does not agitate or spin.

I'm all for taking it apart and putting it back together again, but I feel like it's much more compicated than the dryer which was a piece of cake. I can get my hands on parts diagrams but no tech manuals.

Before I make my wife crazy with another dismantled appliance all over the kitchen, can someone give a quick checklist of possible causes or where to begin?

Thanks in advance!

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Posted: Sat Feb 16th, 2008 11:41 pm

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appl.tech.29501
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start by removing the back cover and seeing if the belt is still on the machine

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Posted: Sun Feb 17th, 2008 09:04 am

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nickfixit
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Does the door lock?

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Posted: Sun Feb 17th, 2008 12:12 pm

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jambatt
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Remove front lower panel and look for tech sheet. Located on left cabinet wall in manilla envelope. Follow diagnostics instructions.

Last edited on Sun Feb 17th, 2008 12:14 pm by jambatt

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Posted: Mon Feb 18th, 2008 03:23 pm

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Stubby
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From the first quick check, the belt was fine so I was about to start the diagnostics from the tech sheet. Before getting going, I started up a wash cycle with the front lower panel off to see what I could see.

To my surprise, I saw the problem right away. The drum shell is leaking! Because of the position of the motor on the bottom, water dribbles right into the motor. I'm assuming it eventually shorts out. The motor worked for the few moments I had the washer running so it probably had dried out in the meantime.

SO, does this sound like just a matter of taking the beast apart and replacing the seal in between the two halves of the shell? While it seems like a pain, at least I'm getting off fairly cheaply. Of course I'll also make sure there are no cracks in the shell pieces.

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Posted: Mon Feb 18th, 2008 10:53 pm

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appl.tech.29501
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Yep, just gonna have to tear that baby down....it may take you a while but much better than the alternative of buying another machine. Once you see the parts you need you can find them here

http://www.repairclinic.com/0001.asp

good luck and keep us posted.

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Posted: Tue Feb 19th, 2008 07:52 am

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Budget Appliance Repair
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You may not have to go that far into it!!!!

I've seen were the bolts that hold the two outer shells together start eating into the plastic which then lets the tub halves seperate and leak.

Just remove the top and the lower front access panel and go all the way around and tight all the tub bolts good and tight and it may stop the leak, (that's the experience I've had with the tub leaking where the two halves bolt together).

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Willie's Budget Appliance Repair
Eureka, CA 95501

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Posted: Sun Mar 2nd, 2008 08:50 pm

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Stubby
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Hey Folks - Here's the conclusion:

This repair was not for the faint hearted - It took a long time! And, I took the beast apart way more than I anticipated - especially for a grashopper! I was honestly a little worried that I'd have trouble getting it back together. [I'm sure a pro would take half the time - but still a few hours minimum.] It took me about 6 total. Some of the time was spent just contemplating what I needed to do, and accepting that I had to do it, so there's a little wasted time there.

In retropspect, I probably could have taken Willie's advise about just tightening the screws that hold the two halves of the drum together and seeing if that would do the trick. However, since my washing machine is in my kitchen above another apartment I didn't want to take any chances of future leaks. I ordered a new O-ring, which was +/- $17.00 delivered and went to to town.

Basically, this was a simple repair except for the fact that one has to man-handle the heavy drum assembly getting it in and out of the case to do the work. I got it out by myself, but needed a (reluctant) assistant (my wife) to get it back in.

So, as with most grasshoppers on the Samurai forum, I saved some good coin, but it was a pain in the a&% to do. I guess we wouldn't be here asking the appliance gurus for advice if we weren't willing to to do it.

Thanks again for the input!!

DS

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Posted: Sun Mar 2nd, 2008 11:22 pm

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appl.tech.29501
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Nice shootin DS :rockband:

glad to got it going.....give the wife a thumbs up too :thumbsup:

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Posted: Sun Mar 2nd, 2008 11:55 pm

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grey shrek

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dude: next time , unhook everything except the springes and lay the unit on it's back on an old blanky , unhook the springs and pull the much lighter cabinet off the tub assy. I'm a 65 year old retired sears guy with no strenght and this works for me. But you got-r-done anyway.

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Posted: Mon Mar 3rd, 2008 07:04 am

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Budget Appliance Repair
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grey shrek wrote:
dude: next time , unhook everything except the springes and lay the unit on it's back on an old blanky , unhook the springs and pull the much lighter cabinet off the tub assy. I'm a 65 year old retired sears guy with no strenght and this works for me. But you got-r-done anyway.

Man, oh, man..... Why didn't I ever think of that, I'm a little guy myself and pulling one of those out even with my 4x4's and levers holding the tub up is never a fun job.

I guess sometimes you just don't see the easy solution when it's staring you right in the face!!!!!!

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William Burk (Willie)
Willie's Budget Appliance Repair
Eureka, CA 95501

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Posted: Mon Mar 3rd, 2008 10:10 am

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Stubby
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Grey Shrek - You're a genius!! DS

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Posted: Mon Mar 3rd, 2008 10:51 pm

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grey shrek

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no genius here.. actually read instructions. matter of fact - did one today- slowing down took 2hrs. to get er done. old age I guess

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Posted: Tue Mar 4th, 2008 10:27 am

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Stubby
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Wish I had those instructions before starting on mine. Good advice for the next guy though.

Thanks again.

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