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ApplianceGuru.com: The Samurai Appliance Repair Forums > Izakaya Tavern > Appliance War Stories > GE Sucks!!!!!! |
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ApplianceGuru.com: The Samurai Appliance Repair Forums > Izakaya Tavern > Appliance War Stories > GE Sucks!!!!!! |
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| Moderated by: RegUS_PatOff, Pegi |
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| GE Sucks!!!!!! | Rate Topic |
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| Posted: Mon May 25th, 2009 04:02 pm |
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21st Post |
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Bobice Sublime Master of Appliantology
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As a customer I understand your point, however as a "Technician" understand our point. The point is that we are taken for granted not only by the customer, but the manufacture as well. The manufacture's want us to do service for them so the customer is happy, but when the shoe falls they are quick to blame both servicer's and customers alike. They treat us the same way as they do customers, that is blame everyone else but themselves and place uneducated (about the Appliances) people in a posistion to answer the questions. How can someone provide assistance on something they really know nothing about.
____________________ Retired US Army Refrigeration Specialist / NYC Board of Education HVAC/R (Retired) 40 Years HVAC/R service, sales,installations. |
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| Posted: Mon May 25th, 2009 04:22 pm |
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22nd Post |
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KurtiusInterupptus Sublime Master of Appliantology
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TELL IT LIKE IT IS BROTHER BOB!
____________________ As every cockroach knows , thriving on poisons is the secret of success. |
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| Posted: Mon May 25th, 2009 08:44 pm |
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23rd Post |
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Cactus Bob Sublime Master of Appliantology 
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NOW HOLD ON ! its easy to beat up on GE but its not just GEs doing , its all of us . in 1980 i was selling a GE 22.5 cubic foot fridge for 1200.00 and a top load GE washer for 399.00 (matching dryer for ONLY 250.00 ! ) we sold truckloads ! and fixed truckloads ! FAST FORWARD TO TODAY : you can buy that size fridge for 799.00 and a top load ge washer for 300.00 ! DO YOU MAKE THE SAME MONEY AS YOU DID IN 1980 ?? i saw a ge fridge in home depot for 399.00 a few weeks back! ........if the public is not willing to pay for a well made ,well serviced product then the producer will make a product that will sell for what the public is willing to pay ! harbor freight sells cheep tools and a lot of them ! you buy an air compressor from them for 100.00 and something brakes on it in a year or two , do you think harbor freight should have a RECALL on this compressor ? i am sure thay know about the problem ! most people (includeing me) would say NO , i got two years out of it ,and it was cheep , so i won ! and off to the store to buy another at an even lower price ! now its 89.00 "WOW WHAT A GREAT DEAL" the public will allways get what it wants ( i am not saying its smart ) its just fact .
____________________ SORRY ABOUT THE SPELLING , I FIX GREAT , I DON'T SPELL WELL |
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| Posted: Sat Aug 8th, 2009 10:31 pm |
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24th Post |
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Robin the Hood Master Appliantologist 
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Bobice wrote: "The manufacture's want us to do service for them so the customer is happy, but when the shoe falls they are quick to blame both servicer's and customers alike. I take offense to that. I really do!
____________________ "If you want your tree to produce plenty o' fruit, you've got to cut it back from time to time. Same thing with your neural cells. Some people might call it brain damage. I call it prunin'". |
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| Posted: Sun Aug 9th, 2009 12:00 am |
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25th Post |
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RegUS_PatOff Fellow, Academy of Sublime Masters of Appliantology 
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Bobice wrote: ... place uneducated (about the Appliances) people in a posistion to answer the questions. How can someone provide assistance on something they really know nothing about... I think he's talking about the 1-800 customer "service" Last edited on Sun Aug 9th, 2009 12:12 am by RegUS_PatOff ____________________ RegUS_PatOff http://www.youtube.com/watch?v=oPAY2LsKVEw my video production: “Easter Seals Walk With Me” (also in HQ) http://www.youtube.com/watch?v=-EBiLyYXMiA Upon leaving this Earth "Do you want the Smoking or Non-Smoking section ?" |
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| Posted: Mon Sep 21st, 2009 10:00 pm |
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26th Post |
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Robin the Hood Master Appliantologist
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Ahem. I AM a Supervisor at that "1-800" number, Reg!
____________________ "If you want your tree to produce plenty o' fruit, you've got to cut it back from time to time. Same thing with your neural cells. Some people might call it brain damage. I call it prunin'". |
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| Posted: Tue Sep 22nd, 2009 12:05 pm |
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27th Post |
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nickfixit Fellow, Academy of Sublime Masters of Appliantology 
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I like how different manufacturers will keep saying they are not having any issues with a certain appliance, right up to the day the nation-wide recall is announced. Last edited on Tue Sep 22nd, 2009 12:08 pm by nickfixit ____________________ " Giving numerical data to Sears management is like giving a monkey a machine gun. No one knows for certain what will happen, but you can be sure of two things... It will be real messy, and only the monkey will be unharmed" |
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| Posted: Tue Sep 22nd, 2009 01:05 pm |
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28th Post |
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Samurai Appliance Repair Man Fermented Grand Master of Appliantology 
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Robin the Hood wrote:Ahem. Present company exempted, of course. 
____________________ Links: Parts | FAQs | Store | Beer | Home |
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| Posted: Tue Sep 22nd, 2009 01:20 pm |
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29th Post |
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RegUS_PatOff Fellow, Academy of Sublime Masters of Appliantology
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Robin the Hood wrote: Ahem. maybe all the 1-800 Techs should have live membership access to this site ... 
____________________ RegUS_PatOff http://www.youtube.com/watch?v=oPAY2LsKVEw my video production: “Easter Seals Walk With Me” (also in HQ) http://www.youtube.com/watch?v=-EBiLyYXMiA Upon leaving this Earth "Do you want the Smoking or Non-Smoking section ?" |
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| Posted: Tue Sep 22nd, 2009 08:17 pm |
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30th Post |
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Scottthewolf Sublime Master of Appliantology
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nickfixit wrote: I like how different manufacturers will keep saying they are not having any issues with a certain appliance, right up to the day the nation-wide recall is announced. When I worked for Maytag Factory Service, I was the first technician to bring the leaky rinse agent dispenser problem on the MDB series dishwashers to the Maytag tech line's attention and to engineering. That was almost 10 years ago. At that time they used the same line on me, but they sent it to engineering's attention after I had the wiring harness start sparking on me after the rinse aid had leaked all over it. 10 years later they issue the recall, go figure. 
____________________ Scott Wolf |
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| Posted: Wed Sep 23rd, 2009 12:20 pm |
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31st Post |
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ROBBYRIG Sublime Master of Appliantology 
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Scottthewolf wrote: nickfixit wrote:I like how different manufacturers will keep saying they are not having any issues with a certain appliance, right up to the day the nation-wide recall is announced. You may or may not have noticed, but they only issued the recall after Whirlpool bought them. I've often wondered if Whirlpool would have still bought them had they known ahead of time about this issue that Maytag was obviously sweeping under the rug.
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| Posted: Wed Sep 23rd, 2009 07:52 pm |
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32nd Post |
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Robin the Hood Master Appliantologist
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RegUS_PatOff wrote: Robin the Hood wrote:Ahem. I have encouraged many of my front-line reps that a membership here would be worth their while. While we discourage them from giving technical assistance to the general public (again, for liability reasons), this site is a great resource for general info that would help them better understand the answers they ARE giving the consumer, so when called on to explain or elaborate, they actually sound like they know what they are talking about, instead of just reading by rote....
____________________ "If you want your tree to produce plenty o' fruit, you've got to cut it back from time to time. Same thing with your neural cells. Some people might call it brain damage. I call it prunin'". |
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