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Maytag Neptune FAV6800AWW  Rate Topic 
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 Posted: Thu Jun 21st, 2007 12:43 am
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blueflstf
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Good evening wise gurus of public service...

I have a Neptune Top Loader (FAV6800AWW) that works fine as long as there are no clothes in it!  However, with a load of clothes, it stops on the spin cycle with a UC (continuous unbalanced circuit) or a dc (distribute clothes).  You can also hear (and see--the front is off) the tub beating the side of the washer to death.  No matter what I do to re-distribute the clothes, the problem persists.  Take the clothes out and it runs fine....

I have pulled the guide out of the console and run diagnostics with the following results: 

Tub displacement diagnostics check good.  Displacement sensor reads like it should with only concern being that front left corner has to go to full stop point to get unbalance open condition.  This tells me that there is a lot of tolerance in the switch before it kicks off an unbalanced load fault.

Component diagnostics for drain pump and pressure switch all check good with meter.  Verified pump is pumping water and do not think there is any blockage.

Did notice that there is a lot of play in the tub though (just by putting one finger pressure on it) and was wondering what the life expectancy on the two shocks is?  (The washer is a year old).  I can't think of anything that would cause the tub to go crazy when clothes are in it other than the shocks.

Ideas??? 

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 Posted: Thu Jun 21st, 2007 09:18 am
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Trying to help
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Can you turn your tub one way or both ways by hand?  If only a year old, you might still be under warranty.  You might want to check your use and care book, last page.



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 Posted: Thu Jun 21st, 2007 07:55 pm
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blueflstf
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Yep, tub turns by hand...  CCW only.  Warranty is not an option.  It is just over a year old.

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 Posted: Thu Jun 21st, 2007 08:59 pm
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If your unit passed the OOB sensor test, the next suspect for these codes is the clutch.  When the unit starts into spin, the tumblers at the bottom of the tub should  not rotate, maybe at the most 1/2 to a full revolution and that is it.  If they continue to turn as the unit is spinning, your clutch is bad.  You can view this by raising the top up.  It is held down by two clips accessible with a putty knife through the top and front panel gap.   



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 Posted: Thu Jun 21st, 2007 09:40 pm
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blueflstf
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After a second look, they do turn slowly as the tub spins.  Think I will give the clutch assy. a try and will let you know...

Thanks

Last edited on Fri Jun 22nd, 2007 07:22 pm by blueflstf

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 Posted: Sat Jun 23rd, 2007 09:37 am
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I was going to suggest trying it with clothes, good thing it failed a second time.  It should not allow the paddles, discs, liters, THINGIES to rotate at all in spin.  If you follow the directions for replacing the clutch via the Manuel, I believe they tell you to pull the tub out to access it.  You can be done by leaving the superstructure in the machine and dropping it down.  Getting the one bolt that holds it back in to reinstall takes a try or two but it is not bad at all.   



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 Posted: Thu Jul 12th, 2007 09:37 pm
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blueflstf
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Clutch/pulley fixed my problem!  Thanks!  Didn't have to remove tub at all... one bolt to loosen motor, take off belt and one bolt to take off pully.  I just had to remove the front panel.  Thanks again for all your help!

Until next time......

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 Posted: Fri Jul 13th, 2007 04:35 pm
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:clapping:  Nice chunk of change saved.  Good job. 



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 Posted: Tue Jul 24th, 2007 05:01 pm
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klo
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Same exact issue, although by loading additional towels in the machine I discovered it would by-pass the problem.  Of course I don't want to wash 8-towels with every load of laundry.  I too will try the clutch assembly, I need to open the lid to view the tumblers in action, or non-action during the spin cycle, do the sliding locks move easily without damage?  Thanks.

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 Posted: Tue Jul 24th, 2007 07:19 pm
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You are not lifting the lid during agitation/wash.  You are actually raising the whole top by depressing the locking clips that hold the top down.  This allows the lid to remain locked and the safety switches closed. 



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