View single post by iceman
 Posted: Sat Apr 19th, 2008 01:59 pm
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Joined: Wed Apr 6th, 2005
Location: Uzbekistan
Posts: 76
Well, my venerable Jenn-air Microwave has given up the ghost after 16 years of faithful service (Model M167W June 1992).  So I went on to check out the current offerings.  Looks like some people never learn.  Most notably Panasonic product developers, and some unfortunate Sears customers. 

Here is the current crop of customer reviews for the Panasonic Model NNH965W or Sears Canada model number 223 619 298 on  Since the recycle charge is $39.00 anyways, why not use that money to ship the defective microwave back to Panasonic Canada instead, and put a note inside to let them know what you really think?  The address is:

Panasonic Canada Inc‎
5770 Ambler Dr, Mississauga, ON L4W 2T3
(905) 238-2296‎

Panasonic Canada Inc‎
12-2135 32 Avenue NE, Calgary, AB T2E 6Z3
(403) 769-6700‎

Panasonic Canada Inc‎
12111 Riverside Way, Richmond, BC V6W 1K8
(604) 278-4211‎
or for our colleagues in La Belle Provence:

Panasonic Canada Inc‎
3075 Louis A Amos, Lachine, QC H8T 1C4
(514) 633-8684‎
"Je me Souviens"

Sears Canada: Customer Reviews
Average Customer Review:

Our second one in 2 years just caught fire!

Reviewer:  JON  from Marmora, Ontario

We have owned two of this model of Panasonic oven. After the first one blew oup 2 years ago, we figured we had bought a lemon, and Sears very nicely replaced it with apologies. Now this one just started smoking and would not run: it is now in the backyard because I didn't want the smoke alarms to go off. Wonderful big microwave, and we need a big one. But WHAT A PIECE OF GARBAGE this model is! Panasonic should be ashamed.

Piece of Junk

Reviewer:    from

Had this for a year as well. Magnetron blew causing the inside to burn. Under warranty yes for magnetron but the labor is as much as a new unit. Stay away from panasonic microwaves. Not even worth one star as well

Do Not Purchase This Microwave

Reviewer:    from

My husband I bought this with all of our saved up gift cards and within eight months it had a burnt out fuse. 45 days after the 2 year warranty expired the magnatron blew up. We were charged $39.95 to be told the magnatron blew up then quoted another $198 plus tax to fix. Then another $39 to dispose of it. It is a lemon and not worth even one star.