View single post by Crouching Tiger
 Posted: Sun Apr 29th, 2007 02:01 am
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Crouching Tiger

 

Joined: Sun Nov 13th, 2005
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Is the repair data on these high-end appliance repairs based on actual problems that required a replacement part, or are they combined with customer usage issues and adjustments or even installation issues, (i.e. improper conversions for gas appliances).  I find the later to be true for most of the upscale appliances that required a service call.  Also the classification of 'unrepairable' could be because of insufficient training or lack of knowledge on a particular brand and/or model.  Is there more data regarding other appliances such as dishwashers, fridges?, etc..  Furthermore I find Consumer Reports opinions to be biased and I do not take any of their information and spread it around - the major manufacturer's shell out big money for ads in these well known magazines and some of that money I am sure finds its way into some of these 'surveys'.  I say it's a goddam conspiracy!  Ahh - now I feel better.