| View single post by dkpd1581 | |||||||||||||
| Posted: Tue Apr 10th, 2007 07:59 pm |
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dkpd1581
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You can browse United Refrigeration's web page to get an idea of how much a part might cost: http://www.uri.com The prices that you see are FULL retail, the price that a licensed contractor pays is apprximately 1/2 of that listed. Most supply houses will only sell to licensed contractors - a catch 22 for the non-professional. If I were in your shoes, I would call the service department manager and dispute the cost you incurred. None of us on this site were there; however, I would venure to guess that one of two things happened: 1. Your service company charged you the trip charge and then the tech who showed up quoted you a price out of the book "Book Pricing." Book pricing gives the customer what they typically want - A PRICE. Typically on our side of the fence we hear two things in this order "Are ya done yet? How about now. Now?" and then "How much is this gonna cost me?" Book pricing is typically over way over inflated based on time/material and a good service tech. 2. Your service company charges by Time and Material "T&M". The price is based solely on the trip charge plus the time it takes your tech to figure it out and do the repair work - plus a nominal mark up fee on the part. Either you got reamed on the book price or your tech didnt have game and had to charge you for the long amount of time (T&M) it took him to figure it. Ask your service manager how they charge BOOK or T&M and then argue your case from there. As for how to wire the new one in...you can always ask us and I am sure there a whole lot of people who can help. Alot of electromechanical parts are plug and play. GENERALLY speaking with the power OFF and the capacitor DISCHARGED just put the new one in like the old one came out. Remember, good HVAC techs are paid for what they know how to do, not what they actually do. In your case: however, sounds like you got the shaft.
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