|Joined: ||Sun Dec 10th, 2006|
|Location: ||Ontario Canada|
|Refer to my post of Dec 11, I went through the same thing. Call Sears back and ask them to locate a drum assembly for you in another village, town, city, province... wherever. They can check stock availability on their computer. Once they locate one, enquire about having it shipped to your home address. I was told, after driving 45 minutes to pick mine up, that they would have shipped it to my door by Canada Post for a flat rate of $6. And if you don't have any success with the person on the other end of the phone, call back a few minutes later - you'll probably get someone else. Eventually you'll get somebody who is knowledgable and willing to help you out.