View single post by firefighter131
 Posted: Mon Dec 11th, 2006 11:31 pm
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Joined: Sun Dec 10th, 2006
Location: Ontario Canada
Posts: 6
Thanks ificandoit for your response... here's the latest on my on-going saga:  I got the name of a local appliance shop (from another local appliance shop) who is a Frigidaire dealer and this fellow was able to provide me with a Sears part number for the entire tub assembly kit (which the Sears supervisor told me yesterday he could not provide).  He said, contrary to what I was told by Sears, that it was, in fact, possible for me to purchase the kit directly without having to have it installed by Sears techs.  So I then called Sears back and gave the fellow the model number of my machine and the part number for the kit.  This parts clerk told me that yes, I could purchase the part directly for $152.99 CDN (and that they'd even knock off $6 if I picked it up - to help offset the cost of gas for my vehicle) but there wouldn't be any available until mid-January.  He then offered to search elsewhere and found a Sears location about 45 minutes from me that had one in stock so he put a hold on it for me.  I'll be picking it up the day after tomorrow and hopefully doing the re & re by the end of this week.

I had a similar part-related fiasco with Sears several years back with our previous washer - a top loader made by Inglis.  The splines on the top of the agitator shaft rusted off so when there was any load on the agitator (ie. clothes in the tub) it wouldn't... well, agitate.  Sears would sell me an entire transmission for just under $500 but couldn't let me just have the shaft... in a manner of speaking :shock:.  So I went to Inglis, bought the shaft and a bottle of gear lube and rebuilt the tranny for about $45.  Needless to say, my love for Sears is on a steady decline!

I'll update in a few days, hopefully with some good news.