View single post by lucyluc67
 Posted: Fri Apr 8th, 2005 05:41 pm
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lucyluc67

 

Joined: Fri Apr 8th, 2005
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i have a jenn air side by side that is about 3 years old and cost me a lot of money by the way....lately the food is not staying cold...it started about 2 weeks ago..the freezer seems to be fine but i noticed today that some of the food is frozen and others are not.....what are my options? i read here that you should start by manually defrosting it and see if it works properly after that....if it does work properly after i defrost it what caused the problem in the first place? also i read that i should clean the evaporater coil on the bottom because of dust build up...i have never cleaned it underneath so how do i go about getting to the coil?   i would be very greatful to you thanks.......lucyluc67