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 Posted: Sun Dec 18th, 2005 07:51 pm
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Hello Samurai Repairman:

We saw an inquiry on the internet from a person asking for assistance with their KitchenAid Superba ice maker.  We have the same problem with ice not being produced.  Our KitchenAid is about 2-years old. 

The control panel is in the "on position" and the red-light on that panel is blinking.  I put my hand into the maker to see if there were any "stuck" cubes and found one cube located in the back of the "in-fill" trays but nothing appeared jammed.  Do I have the same need for a new optics emitter and receiver board?  If so, are they located behing the Control Panel and how much do they cost and do you supply them?  

I saw a complaint on the internet by another customer and she was told the problem involved faulty wiring in the freezer door?  But that doesn't sound probable.  Your response will be greatly appreciated.