View single post by Mad Mac
 Posted: Fri Sep 2nd, 2005 06:58 pm
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Mad Mac

Joined: Wed Mar 30th, 2005
Location: Moorpark (via Motherwell, Scotland), California USA
Posts: 1433
Top load - Best of the bunch is Whirlpool (Roper, KitchenAid are also Whirlpool brands) or a Whirlpool-built Kenmore (these can be identified by the model number starting in 110.). Simple, as reliable as anything else on the market today, relatively easy to repair for the DIY'er. Steer clear of electronic controls/touchpads etc, stick with the "traditional" timer/switches. Also sold at Costco under the "Kirkland Signature" name - this brand generally carrys a two year standard warranty as opposed to the typical one year, certainly worth considering. Warranty service on all these brands is carried out by Sears (for Kenmore) A&E (a Sears/Whirlpool joint venture) or independent authorised servicers. Sears service has major issues with poor staff morale, can take up to two weeks to get service in some areas.

Maytag - it "ain't your daddy's Maytag" any more. Not what it used to be. Also sold under the "Admiral" brand name at Home Depot. Service generally from independent authorised servicers - maytag may well be taken over by Whirlpool in the near future.

Friggidaire - awkward to repair, poor reliability. Sometimes seen under the "Galaxy" brand name at Sears. Service generally from independent authorised servicers (do Friggidaire have their own service organisation?).

GE (may also be seen as "Hotpoint") - parts grossly overpriced, major transmission issues on these. Avoid at all costs. Service from a mixture of GE's own techs and independent authorised servicers.

Front load - main "plus" with these is that they use a lot less water than top loaders. Bearing issues with Frigidaire (Kenmore starting in 417. and also sometimes seen with a GE label) and Maytag. No reports of this kind of issue as yet with the Whirlpool (Kenmore starting in 110.). Not a lot of info on the European (Bosch) and Asian (LG/Samsung) brands, possible issues with parts/service on these as they are not yet widespread in North America. ALL front loaders have very expensive electronics in them (even though they may not look like it) and mechanical repairs tend to be labour-intensive and expensive, so I strongly recommend investing in some kind of extended warranty plan if you go down the front load road.

"Oddities" - Whirlpool/Kenmore Calypso, and the Maytag with the rotating discs rather than an agitator. Avoid these. Please. For your sake and ours. This public service announcement has been brought to you by the Samurai School of Appliantology.

Mad Mac....Pray to God he's out there....somewhere.