GE Consumer & Industrial
REFRIGERATORS REF 10-07
METAL LINER SIDE-BY-SIDE MODELS
BUILT JANUARY 2003 THROUGH
JANUARY 2007 (AF-AM MODELS)
WATER LINE FREEZING
Moisture migration into door foam may cause dispenser tube to freeze, resulting in no water dispensed.
All metal liner SxS production built January 2003 through January 2007 (serial numbers AF through AM):
Models BSS, DSS, ESH, GSH, GSS, GST, HSS, SSS
Install service kit WR49X10173, dispenser heater
A common problem with these GE units. Come and get the Dispenser Heater Kit GE came up with to solve a poor design. I didn't think this would work but used it on my 4 year old GSL25 unit that was froze up for 2 months (and I fix stuff all day for other people) - mine was thawed out in less than 6 hours and works like a charm.
It would be worth a call to GE to see if they will send one out for free. GE p/n WR49X10173
Also check out this post and a picture of the heater. It is the foil tape piece.
click on picture