View single post by TechnicianBrian
 Posted: Thu Apr 21st, 2005 02:08 am
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TechnicianBrian

 

Joined: Sat Apr 2nd, 2005
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That's about what I figured happened.  What made things worse, after the other tech left, the customer called GE again for service and this time a GE tech came out.  He proceded to fix the new problem, and then showered the customer with water filters, light bulbs, and trim pieces to keep him happy.  Then I get to show up and sort it out.  This isn't a contract, it's just warrantee work from GE but at this point, I am sure no one is getting paid to deal with it.  I tried passing it off to my tech manager but I guess the managers at this place deal with reports more than customers (only been here 3 months).  Thanks for the insite however.  I have the part number for the installation kit listed in the users guide.  Figure I will order one up and be done with it.  Thanks again!!  Brian