View single post by ristraman
 Posted: Sat Aug 8th, 2009 11:04 pm
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ristraman

 

Joined: Mon Jul 13th, 2009
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Hello,

I have read many other peoples posts, but have not found a solution.  The unit will fill with water and do everything except spin / agitate.  The former W/P service person was pretty much a R&R tech who listenned to what Whirpool said, ordered parts, replaced parts and didn't fix the problem.  The control board was replaced, the pump was replaced, the latch mechanism was replaced (I think).  The last thing done before the guy gave up was ordering the entire from door assembly.  This infamous part was backordered for about 6 months and never received (they finally gave me an offset for another machine - not really a great deal for me since the machine was only 12 months + a week or two old).

Is it really possible for it to be the door assembly?  It seams odd that if the unit thought the door was not sealed, it would fill with water, etc...

Any suggestions?

Any one know of any service notices (I tried some of the links but they wear broken) or Service Information?

 

Thanks