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| Joined: | Mon May 18th, 2009 |
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When a company makes a mistake, design error, inferior components, or bad product - it is their repsonsibility to correct it. If this means releasing schematics, updated parts, repairing bad units, or total recall - then make it happen.
GE does nothing.
customer service acts stupid - knows nothing, reads off some piece of paper while customers sign off that brand forever.
All common sense customers that experience a bad appliance want is understanding, resolve, and a easy remedy with an understanding of the problem.
All GE does is nothing.
take their
washers with plastic outer tub and plastic inner tub - JUNK (seal leaks because of a bad design, transmission brakes - horrible design).
washers with servo motors (control boards go bad for no reason)
Refrigerator mother boards - go bad for many reasons, one being bad parts installed on board (capacitors, which GE says are not their fault).
This list goes on and on. John