View single post by Robin the Hood
 Posted: Fri Apr 3rd, 2009 12:44 am
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Robin the Hood



Joined: Wed Apr 30th, 2008
Location: Yakima, Washington USA
Posts: 179
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 Indeed. Given the plethora of brands and models out there on the market today, there is no Hope In Hades that ANYONE can know EVERYTHING about EVERY appliance out there.

My favorite is when I get a customer calling and DEMANDING that the technician have ALL of the parts necessary for the repair of their appliance ON THE TRUCK when they arrive to do the diagnostic.

Yes, there are certain situations that can be 'pre-screened' for parts; there are, howver, more situations where it could be one of MANY parts causing the issue with the appliance.

The cost for maintaining inventory alone would be phenomenal for ANY Independent Service Company, and would put most of our esteemed colleagues out of business. And I'm trying to picture the service rig that could actually carry EVERY part for EVERY make and model of appliance out there in the wide world today...:headscratch:

Boggles the mind.



____________________
"If you want your tree to produce plenty o' fruit, you've got to cut it back from time to time. Same thing with your neural cells. Some people might call it brain damage. I call it prunin'".