View single post by ddunk1946
 Posted: Sun Jan 18th, 2009 09:29 pm
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Joined: Wed Dec 26th, 2007
Location: Sugar Land, Texas USA
Posts: 37
Well, we fixed the Duet gas dryer thanks to this site in late 2007; guess the washer felt left out as it's needing attention now.

The problem: It doesn't drain completely, on any cycle.

What I've done so far:

1: Argued with the me'm sahib (that was NOT productive!)
2: Pulled the bottom panel and oooh'd and ahhhh'd.
3: Unscrewed the pump filter/cover to check for flotsam/jetsam.
4: Found only one (1) dime and one (1) straight pin. (?)
5: Pulled the pump and removed the motor to check for any surprises (none)
6: Put it back together and ran Drain and Spin cycle. Still water in tub.
7: Ran diagnostics; no apparent trouble codes (actually, put this back up towards top)

Now, according to the manual, no water should be introduced during the Drain/Spin cycle. We observed water entering the tub starting at about the 3 minute mark.

Just finished the Rinse/Spin cycle and it is indistinguishable from the Drain/Spin, i.e., at about the 3 minute mark (when, to my mind, it should not be adding water but spinning like crazy to eliminate it), it's adding water, up to and including the 1 minute mark. So, at the end of the cycle, the laundry is sitting in water.

So, do you think we're looking at a control module or a rotary switch or...?

Many thanks for any help coming our way!:yikes:

Donn Dunkel
Dunkel Kinetics
P.O. Box 16537
Sugar Land, Texas 77496