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 Moderated by: RegUS_PatOff, appl.tech.29501 Search Our Sites for More Info!
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Home warranty companies  Rate Topic 
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 Posted: Thu Apr 3rd, 2008 07:23 pm
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texasred
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I have seen old post on this topic. Any thing new as to American Home Shield? We are doing work for them,  pay on time very well and have plenty of work. Any pitfalls etc. you guys have had?



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 Posted: Sat Apr 5th, 2008 11:00 pm
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appl.tech.29501
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The pay was the only problem I ever had, other than that....there ok.



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 Posted: Sat Apr 5th, 2008 11:07 pm
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RegUS_PatOff
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appl.tech.29501 wrote: The pay was the only problem I ever had, other than that....there ok.

the amount of pay or the waitng for pay ?

Does anyone know about SqaureTrade.com warranty ?



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 Posted: Sat Apr 5th, 2008 11:27 pm
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appl.tech.29501
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The waiting



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 Posted: Sun Apr 6th, 2008 11:26 pm
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texasred
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We signed up for their online billing with direct deposit into our account. We turn in invoices online by noon every Tuesday and money is in the bank 3 days later. We do have to take a 2% discount to do this. So far they pay like a slot. Decent work  but sometimes they make decisions as to repairing items for too much money? But if they send the work order we complete and bill out  



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 Posted: Mon Apr 7th, 2008 09:48 pm
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appl.tech.29501
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That sounds pretty good there, they wanted to pay us in 90 days and few times it took them 180 before we cut them off....maybe they have cleaned up thier act.



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 Posted: Wed Jun 25th, 2008 08:40 pm
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ineedgoodtecs
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If anyone is intrested in more Info or has general questions about working with ahs, I set up new contractors and would be happy to answer any questions anyone has or even get you going if you like.  Just shoot me an email at the office nfisher@ahslink.com. ....     Thanks guys !

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 Posted: Fri Jul 11th, 2008 03:51 pm
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Econo Appliance



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AHS has a good amount of work to send over,  so its good to keep all our techs busy.
   Relative to other insurance companies,  they are the most reliable in terms of payments, answering their phones, sending parts, very professional etc.
 
 Im wondering how their new Flex plans are going to pay out in 2009.   Its crazy that compressor replacement is covered when the failure is a result of a filthy condensor (lack of maintenance),   especially when the contract is two or three months old :shock:   but so far everything has been fine with the new plan..

The only downfall is that parts are getting more expensive every day,  gas has gone through the roof,   prices everywhere are going up,  but there is no room to increase prices at home shield.    But that's the trend almost everywhere so ya can't blame em!



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 Posted: Fri Jul 11th, 2008 04:15 pm
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RegUS_PatOff
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does anyone know anything about SquareTrade  (an eBay affiliate) ?

 

Last edited on Fri Jul 11th, 2008 04:16 pm by RegUS_PatOff



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 Posted: Fri Jul 18th, 2008 03:30 pm
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ApplianceJunk
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I have heard of some warranty companies buying back the warranties and even the appliances when they can not get any one in the area to work on them.

 

 



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 Posted: Fri Jul 18th, 2008 03:43 pm
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Pegi
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Hi AJ, good to see you....when we did NEW (National Electronics Warranty) if the repair was as much or more than the original cost of the appliance NEW would buy it out.  If NEW could not get anyone to service something out in say the sticks, they would do an exchange (same as buying out). If a repair was going to take more than a set time, depending on what it was, they would buy it out, so yes, I would imagine this might hold true for all warranty companies?  Each company would most likely have different policies on this.



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 Posted: Fri Jul 18th, 2008 05:14 pm
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ineedgoodtecs
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Yeah there are definately occations when we have to just flat out replace an appliance if I can't track someone down to work on them.  Not too often to we actually buy out the contract though.  I just had to replace someones Miele Dishwasher due to no tecs for 200 miles in any direction that were willing to look at if for me.  The sad part is im pretty sure it just needed a new door seal.  Oh well though definately made the customer's day LOL. 

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 Posted: Fri Jul 18th, 2008 05:51 pm
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ApplianceJunk
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Hi Pegi,

Hope your having a great summer.

Yeah there are definately occations when we have to just flat out replace an appliance if I can't track someone down to work on them.

:D




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 Posted: Fri Jul 18th, 2008 06:04 pm
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Pegi
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Oh yea, 10 days in Tampa Florida, May 23rd - June 1st, explored the Everglades and the Keys from Key Largo to Key West.....wanna go back.....wimper....:?



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 Posted: Wed Sep 3rd, 2008 09:32 am
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We have been doing about 400 calls a year for AHS, for the last 3 years.  Our pay has been on time every time.  Watch out they rate you on cost per job,  this includes replacements and buy outs.   If you did 10 jobs for them and 7 of them were $100, and 3 of them were replacements at $400, your average according to AHS will be $190 per call.  But you only made $700 for the first 7 calls and $70 each for the 3 replacement calls total $910 or $90.10 per call average.   If they set your limit at $140 per call you will be over the limit and they will send your calls some were else. 
Establish a very good relationship with your field rep, don’t replace anything unless it’s unsafe, 1st trip completes, and keep recalls low.  You can do well with AHS if you know how to play the game.



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 Posted: Tue Mar 3rd, 2009 11:01 pm
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danoam
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We run into problems with home warranty companies when we work with them. We specialize in high end appliances mainly and the warranty companies generally send companies that have no training or information on these units. By the time we get called in the unit has been butchered and worse off than when the first company started. I've seen this especially on Subzero sealed system work (lots of misdiagnosed problems ending up as contaminated systems by untrained servicers). Many times it takes longer to negotiate payment to get my time paid for than the repair takes.

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