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Kenmore Front Load Washer Woes  Rating:  Rating
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 Posted: Tue Sep 6th, 2005 01:18 pm
   
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jms336
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I am committed to the Frigidaire because I did a custom under-counter installation.  So I need a front-loader with all controls on the front.  Not many to chose from with those specs.

Otherwise I would definitely be looking around for a different machine.

John

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 Posted: Tue Sep 6th, 2005 01:53 pm
   
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binki
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Please, post how the installation goes. I'm having trouble convincing my spouse that we can/should do this repair ourselves.

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 Posted: Wed Sep 7th, 2005 02:31 pm
   
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jms336
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Placed my order at repairclinic.com The whole assembly is special order, so I will report back when I receive the part. I expect it will be a few weeks.

Hopefully I can tackle this. I found the instructions at this link.



I can do most home repairs, this should be do-able I think.

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 Posted: Mon Sep 12th, 2005 02:46 pm
   
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peejay
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Wow jms336, that was a great read. I did the disassembly of my own Frigidaire (FWT647GHS - Canadian model) last night and found it easier to remove the drum by first laying the machine on its (open) back and lifting the frame up and over it. Took 90 minutes to take apart.

Do you know how to get the tub bearing out of the back outer tub half? It seems pressed in, and looks like a press would be required to get it out again.

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 Posted: Mon Sep 26th, 2005 02:50 pm
   
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jms336
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DHL dropped my new complete assembly off Saturday (Wow - only $13 for overnight shipping on that beast !)  and I tackled the repair yesterday.  The assy was on back order at repairclinic when I ordered it a few weeks ago.  I have not done a lot of appliance repair in the past but am fairly mechanically minded and don't mind figuring stuff out as I go.

Bottom line - it is not a difficult thing to swap the unit out.  The instructions at the link I posted above are useful, but I really didn't need them that much.  If you have some basic tools and common sense, you can do this repair.  A couple extra hands are useful when you go to place the drum assembly back into the machine, as the front weight will be on it and that makes it pretty heavy.  Other than that, it is just a matter of looking at the machine with a little common sense, removing everything connected to the drum assy, transferring it back onto the new unit, maneuvering it into place, and hooking up your hoses and wires.

When time permits I will be replacing the bearing in my old unit and will either keep that around for a spare or might sell it to help with my costs.  Also, some $$ is going into the samurai beer fund for all the help I have gotten here.

John

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 Posted: Wed Oct 12th, 2005 06:42 am
   
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se@ofglass
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You guys are awesome!

I just got done with the rear hub replace on my own. I was able to some how get the boot off before I took the tubs out......know its all back together except the boot....(I did not read the instructions you posted first)...bummer ...is there a way to conect the boot from the front?

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 Posted: Thu Oct 13th, 2005 12:33 am
   
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Moostafa
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Hello, my bumming friend. Fear not, for our esteemed, and sometimes reamed, leader, Samurai Appliance Repair Man, has posted a detailed procedure for replacing the boot in this thread.



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 Posted: Wed Oct 26th, 2005 03:17 pm
   
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HJV
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jms336, What model number was your Kenmore/Frigidaire?  I have 417.40042990 and when I called RepairClinic.com about the wash group assembly item # 1063854 - they said it didn't show up as being compatable with my machine.  Was the part that you recieved the whole assembly - the front outer tub, the inner tub with spider and shaft ( stainless drum) and the rear outer tub assembly with bearing and shaft seat - all ready to install?  For $212.05?  The individual parts alone add up to over $525 - and that's about what  the entire new machine is going for now.  My predicament is that the bearing/seal has ruined a load of whites (see attached photo) and I am drowning in piles of laundry - if that whole assembly will work at that price - I'll wait out the long order time.

Attachment: brownstainshirts.jpg (Downloaded 536 times)

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 Posted: Wed Oct 26th, 2005 04:31 pm
   
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binki
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Shudder. I don't know the answer to your question, but if anyone has figured a way to get those stains out of clothing, please share it here!  (Are they grease, rust, burns, or something else, do you think?)

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 Posted: Fri Oct 28th, 2005 02:29 pm
   
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HJV
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Binki,  I think it is grease from the bearings.  That load of clothes is a write off.  Fortunately is wasn't a load of my kids clothing - that would have been expensive to replace on top of needing to repair the washer.  Did you end up fixing your machine (same model as I have) or did you buy another machine? 

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 Posted: Fri Oct 28th, 2005 03:11 pm
   
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binki
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Sadly, neither. Ran out of money, so until more comes along we're dragging our laundry to the laundromat and drying it at home. I hope to do this repair someday.

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 Posted: Thu Nov 17th, 2005 05:55 am
   
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amstel
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I have a Kenmore 417.43042200 washer. I have the same problem I've been reading about over and over here and at other appliance forums - the sudden banging indicating bad bearings. This washer is not even 3 years old! I spent 3 hours last night taking the whole thing apart to check out the drum and bearings before ordering any parts and found the "spider" assembly is cracked also (2 of the 3 arms). I wasn't too upset before I found this since I figured I'd get the rear drum with bearing from repairclinic.com for a little over $100. But now it would be over $200 more for the SS drum assembly!

I then found this thread and am tempted to order the tub assy mentioned here from repairclinic.

My question is, does anyone know for sure if this will fit my washer? There's no picture on repairclinic's site, but it sounds like the right part from the description in this thread. Does anyone have any input?

Also, what's the deal with the Kenmore part numbers? Are all the 417.xxxxx washers basically the same? What would be the main differences between all these different 417 models? Do you think the tub assy would be basically the same?

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 Posted: Thu Nov 17th, 2005 06:31 am
   
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Moostafa
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Hello, my questioning friend. If you order the part from our sagacious host's parts link and the bearings do not fit, then you can return them for a refund, as stated at the bottom of each and every page in this Pillar of Ideas, the Colossus of Higher Discourse, this repair forum.



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 Posted: Thu Nov 17th, 2005 07:25 am
   
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amstel
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Thanks for the quick reply, Moostafa! I'm not just replacing the bearings though, I am considering buying the whole drum assembly unit mentioned by Kdog earlier in this thread. HJV later mentioned that repairclinic rep said it didn't show up as being compatable with his machine. That's why I wondered about all the different 417.xxx model numbers and what the difference between them is. I'm hoping if this assembly fits any 417 model, it would fit them all. I wonder if HJV ever ended up ordering this for his machine. You out there HJV??

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 Posted: Thu Nov 17th, 2005 10:00 am
   
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Budget Appliance Repair
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Won't fit any 417.xxxxxx machine, the 417 source indicates machine was made by Electrolux/Frigidaire.

They make other machines besides the frontloader.

The complete kit should fit all the newer frontloaders made by Electrolux. It may not work on some of the older models as I believe they used a different motor and pulley set.

Should be no problem for replacing in your 3-4 year old machine.



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 Posted: Thu Nov 17th, 2005 09:23 pm
   
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amstel
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Thanks for the reply, Willie. I bit the bullet and went ahead and ordered it from repairclinic. I wanted to try and find a repair place that would order the SS tub under the warrenty, and/or go to sears and haggle with them about it but I thought it unlikely I'd have much luck. And I wouldn't have time to do that until at least Monday, then if I got nowhere I'd be ordering it next week and with Thanksgiving coming up it would be a pain, not to mention the dirty clothes are piling up already, etc, etc. So $225 later, I'm crossing my fingers it gets here soon and works with no problem. I did find it cheaper at a couple other sites, but it was out of stock. Repairclinic seems to have a good reputation and return policy, so I went with them (and used the link here to help the site a little).

Thanks again for the help and I will update when I get the job done.

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 Posted: Mon Nov 28th, 2005 05:32 am
   
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amstel
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Well, I hoped to be posting with good news. The unit fit and went in without any major trouble, but is shaking and vibrating way too much during final spin. The motor sounds like it's struggling too, like slowing down or stalling a little for a second during final spin. The wheel on the back of the tub seemed to have a little wobble to it so I swapped with my old one, but there was no change. I'm almost thinking maybe one of the shocks on the bottom broke (I looked and don't see anything wrong with them). I don't know what else it would be. I don't really want to have to take the whole thing out again and take it apart to check the spider on the back of the tub. I can't imagine it'd broke already! It spins freely by hand.

Even the drain pump seems a little louder and shaky than before. I was real careful with everything. I don't know why just taking them out and puttin gthem back would hurt much.

Not sure what to do now. Have $200+ invested so far.

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 Posted: Mon Nov 28th, 2005 12:02 pm
   
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Samurai Appliance Repair Man
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Double check the large pulley on the back of the drum, make sure it's on nice n' tight. Also make sure both shocks are securely bolted in place.



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 Posted: Tue Nov 29th, 2005 04:16 pm
   
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amstel
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OK, latest update. I pulled the machine out into the family room. I checked the shocks as well as I could without taking the tub off and they seem fine but can't be 100% sure.

I found one of the bolts holding the front weight on had come off. I was hoping this was the problem but I doubt it as the weight itself didn't seem to be out of place at all. For a second I thought the rear weight was on backwards, but it look like it can only go one way and have the bolts fit.

I took the pulley off again. It was real tight to begin with, but there's a very slight lateral movment on the drum itself. I can't quite get the pulley on the tub post far enough to keep the tub tight enough back so there's no movement. Do you think that would matter? It's probably only about 1/16" or so of movement of the tub/pully once the pulley is on as far as I can get it.

I don't want to take the tub out again if I don't have to (obviously) but am debating as I can't think of anything to check anyhow. The SS tub seems to ride freely on the bearings. Not sure what else to do short of taking it all apart again.

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