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- > Do-It-Yourself Appliance Repair Help > The Laundry Appliance Repair Forum > Whirlpool Duet HT Just won't start cycle

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Whirlpool Duet HT Just won't start cycle  Rate Topic 
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 Posted: Sun Jun 18th, 2006 01:36 am
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washerbroken
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Model#ghw9200lw

the buttons work. the knob works. this was not in the middle of a run. it is a new load. when we turn the know to select the cycle the red led which the knob is pointing to blinks slowly and we can slect the options, but when we try to start, nothing happens. we have unplugged and plugged back in. there are no error codes.

if we run diagnosis as in the manual by setting to drain/spin and hitting the prewash option 4 times it seems to try to come back with something, but doesn't. also it makes a clicking noise at the back of the washer when this happens. it is a slight noise.

hope someone can help us.

thanks

Last edited on Sun Jun 18th, 2006 02:01 am by washerbroken

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 Posted: Sun Jun 18th, 2006 02:27 am
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stumpowitz



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Had this same issue on a call a few weeks ago. Very frustrating. Take off the retaining ring from around the door gasket and check for loose connections at the door switch and lock. If this does not help, look to the main board for good connections. ost back with what you find.



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 Posted: Sun Jun 18th, 2006 03:23 am
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Pegi
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Here is your TECH SHEET, see if this will help run some diagnostics...

Duet Washer repair manual...



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 Posted: Tue Jun 20th, 2006 04:46 am
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washerbroken
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ok. I got to the door switch and couldn't find any loose connections. reinstalled and still getting the blinking light, but no error codes...

what was the result from the one 2 weeks ago?

Mitch

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 Posted: Tue Jun 20th, 2006 04:48 am
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Mad Mac
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There is a little button at about the 2 o'clock position, this is pushed in by the door. These have been known to break off - check that.



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 Posted: Tue Jun 20th, 2006 07:47 am
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washerbroken
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Thank you Mad Mac. Grasshopper says "sometimes it's the simplest answer (that you try last) that is correct"

It was the little button that had broken off. We found it on the floor and were able to temporarily rig the washer to work. Somehow the manual seems to completely ignore this all-important and seemingly fragile button.

You should be promoted to Master Appliantologist, in my humble opinion...

Thank you all for your help.

Mitch

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 Posted: Tue Jun 20th, 2006 01:58 pm
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Samurai Appliance Repair Man
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washerbroken wrote:
You should be promoted to Master Appliantologist, in my humble opinion...
Oh, but Sublime Master of Appliantology is a more lofty-sounding title, don't you think?

Part link for the door lock: http://www.repairclinic.com/referral.asp?R=154&N=1094190



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 Posted: Tue Jun 20th, 2006 10:31 pm
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stumpowitz



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Thanks Mad Mac,

I've seen bad connections and bad switches on that washer, but not a broken plunger yet. I'll have to file that away (if I can find some brain cells not preoccupied with suds :pint: that is)



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 Posted: Wed Jun 21st, 2006 01:07 am
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Mad Mac
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I saw several of these with this problem, it's a fairly common issue.



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