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Agitator issues  Rate Topic 
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 Posted: Tue Oct 12th, 2010 05:21 pm
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brismith
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I have much to learn, masters,

I have a Kenmore 110-92529100 whose agitator has quit agitating. I found general instructions on how to remove the agitator in context of replacing the dogs, but I think I need a little more specific help: the bolt's not coming out.  When I pop the agitator cover off, and try to turn the bolt with my socket driver, the bolt turns, but it doesn't come out. It's as if whatever the bolt is threaded to inside the agitator has broken.

With the cap off, I can turn the agitator, but the bolt does not turn. If I place a little downward pressure on the agitator while turning it, though, the bolt does turn.

The agitator itself is a single piece unit, not a double-piece that I've seen referred to. There is a small hole at the base of the agitator, and I thought perhaps it was used to stick a screwdriver in to brace the agitator while removing the bolt.

Is there still reason to believe my problem is bad dogs? Is there a particular trick to removing this kind of agitator?

Regards,
Brian Smith

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 Posted: Tue Oct 12th, 2010 05:24 pm
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Tronicsmasta



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can you take a picture of your agitator and post it here? if its a single agitator with no auger, then you do not have dogs...

please use this service to post your picture here:
http://imageshack.us/



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 Posted: Tue Oct 12th, 2010 05:52 pm
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brismith
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First off your replay was scary quick. Here are two pictures of the agitator:

http://img251.imageshack.us/i/10111022481.jpg/
http://img100.imageshack.us/i/10111022482.jpg/

Regards,
Brian

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 Posted: Tue Oct 12th, 2010 06:38 pm
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RegUS_PatOff
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brismith wrote: I have much to learn, masters,

I have a Kenmore 110-92529100 whose agitator has quit agitating.

Is there still reason to believe my problem is bad dogs?


no Dogs ...

Is the Washer Motor / Transmission running during the Agitate Cycle  ?

similar Whirlpool diagram:




 

7MLBR5102MQ1 Parts List & Diagrams.pdf



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 Posted: Wed Oct 13th, 2010 02:03 am
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brismith
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Yes: the motor runs through the cycle. With the cap off the agitator, I see the bolt rotate relatively vigorously (compared to the agitator). It's as if something is stripped inside the agitator, but I don't know how to get the thing off.

Brian

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 Posted: Wed Oct 13th, 2010 02:22 am
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brismith
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Ok, here's where I'm at in my journey to appliancenlightment. I figured I'd use the motor's strength: with the cap off, when the agitation mode kicked in I had the socket driver at the ready, and this seemed to provide enough torque to get the bolt off. The agitator looks like #4 in the diagram. It fits over a knurled post (into which the bolt went). What I'm wondering is whether there is no longer enough friction between the post and the agitator.  Does this mean I need a new agitator? Or can I do something to increase the resistance between the agitator and the post?


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 Posted: Wed Oct 13th, 2010 04:09 am
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appl.tech.29501
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I have never seen one of these agitators strip out...usually with this style agitator and your complaint the transmission is bad. usually the agitator will work without any clothes, but when you add the weight of clothing the tranny gears slip under the pressure.

The agitator splines mate with the transmission shaft spines...unless the mating splines in the agitator are no longer there then the tranny is bad.



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 Posted: Wed Oct 13th, 2010 04:38 am
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brismith
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Thanks; the splines in the agitator are all but worn smooth.  I'm going to see if I can find one in town to see what a good one is supposed to look like.  (I live near Greenville SC BTW)

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 Posted: Wed Oct 13th, 2010 05:17 am
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appl.tech.29501
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I will take a picture of one tomorrow and post it for ya.



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 Posted: Wed Oct 13th, 2010 05:23 am
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RegUS_PatOff
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brismith wrote: ... the splines in the agitator are all but worn smooth. 

and/or post some pictures of yours ..



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 Posted: Wed Oct 13th, 2010 06:33 am
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Tronicsmasta



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pictures of your "worn" agitator from under so we can see the condition of the spline shall be much easier...



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It is never a bad thing to leave it to the professionals. Inexperience can lead to more damage or risk of injury. You can always call A&E Factory Service (1-800-905-9505), Sears(1-800-469-4663), or local service man you can trust (servicemagic.com).
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 Posted: Wed Oct 13th, 2010 01:59 pm
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Budget Appliance Repair
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appl.tech.29501 wrote: I have never seen one of these agitators strip out...
Same here Appl.tech.29501.

Was very common to see stripped out agitator splines in the old belt drive machines.

I've never seen a direct drive Whirlpool built washer strip out the agitator splines like it sure sounds like has happened to Brain's washer.

Last edited on Wed Oct 13th, 2010 01:59 pm by Budget Appliance Repair



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 Posted: Wed Oct 13th, 2010 02:25 pm
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brismith
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I'll post a picture when I get home tonight

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 Posted: Wed Oct 13th, 2010 06:20 pm
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kdog
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I would be more inclined to suspect a problem within the transmission causing it to not agitate, have seen those small plastic gears in the tranny break up on many occasions

Get the machine agitating with the agitator off and grab the shaft with a rag and try and move the shaft up and down as it moves and see what happens

Last edited on Wed Oct 13th, 2010 06:22 pm by kdog



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 Posted: Thu Oct 14th, 2010 03:29 am
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brismith
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OK. I took the agitator off and took a few pictures:

http://img193.imageshack.us/img193/1093/sdc10001ir.jpg
http://img38.imageshack.us/img38/3531/sdc10003k.jpg
http://img156.imageshack.us/img156/3732/sdc10009a.jpg
http://img233.imageshack.us/img233/8283/sdc10012r.jpg

With the agitator off, I put the washer into agitate mode and with a rag grabbed the spindle; I was unable to keep the shaft from turning.

So what do you think? New agitator? New tranny? or new Washer?

I appreciate everybody's advice.

Regards,
Brian


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 Posted: Thu Oct 14th, 2010 08:19 am
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Tronicsmasta



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first for me but you need an agitator... the grooves are compeletly worn off... very odd... usually the transmission would give wayyy before that agitator but indeed were correct kind sir.

http://www.repairclinic.com/PartDetail/Wash-Plate/670575
i double checked to make sure its the agitator... idk why they called it a wash plate lol.

i used the whirlpool part number from the sears website just to double check the cross reference... its a good number... sears has it a bit cheaper but no return policy...



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It is never a bad thing to leave it to the professionals. Inexperience can lead to more damage or risk of injury. You can always call A&E Factory Service (1-800-905-9505), Sears(1-800-469-4663), or local service man you can trust (servicemagic.com).
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 Posted: Thu Oct 14th, 2010 02:06 pm
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appl.tech.29501
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I would suspect that by this style agitator stripping out you must wash a lot of blankets or are washing too many clothes per load....may want to back off on the quantity of items a little.



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 Posted: Fri Oct 15th, 2010 09:15 pm
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brismith
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Everybody, thanks so much for your help. I think we're back to good.

I'm certain we've given the washer a lot to do over the years; my oldest child, now 21, was probably 5 or so when we got it, and it's done laundry for a family of 5 for a good long time.

Hopefully, the $60 part will keep it running for a good while to come.

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