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- > Do-It-Yourself Appliance Repair Help > The Laundry Appliance Repair Forum > Clamp Assembly tool for a front loading LG washing machine, Model WM2277HW?

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Clamp Assembly tool for a front loading LG washing machine, Model WM2277HW?  Rating:  Rating
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 Posted: Thu Sep 16th, 2010 08:19 pm
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CapableGal
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First of all, thank you! This site has gotten me most of the way through my problem - I know that the TE error is my thermistor (just ordered replacement part from your partner site) and the service manual has allowed me to get most of the machine apart. 

I am at the step on page 35 of the service manual where it instructs me to "disassemble the clamp assembly".  In the photo there appears to be a unique tool that is used to do that.  While I am quite capable of doing most mechanical things, I am little concerned about screwing this up as this is the piece that keeps that rubber seal on.  My washing machine is only 4 years old so I don't want to ruin it. 

Do I need to purchase that tool? If so, what is it called? Easy to find? Can you provide a little more detail into what "disassemble the clamp assembly" entails?  E.G. Do I squeeze the spring together and something will magically happen to disassemble?  Is it hard to reassemble? 

Thank you!  So happy I found this site!

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 Posted: Thu Sep 16th, 2010 08:32 pm
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RegUS_PatOff
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outer Spring spreading tool

you squeeze the handles, it spreads the Spring.
 

LG part # 383EER4001A

click on picture



I've read somewhere that someone used a wood-workers hand-screw clamp
(double screw handled wood clamp)
and drilled two small holes in the front of the wood clamp and inserted two "roll pins"
then spread the wood clamp using the handles ...

click on picture



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 Posted: Fri Sep 17th, 2010 04:50 am
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john63

 

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<<<I know that the TE error is my thermistor (just ordered replacement part from your partner site)>>>
 
****************
 
THERMISTORS rarely fail in LG washers.
 
The most likey cause of the "te" error is:
 
1) Loose wiring at the control panel (directly behind the CYCLE SELECTOR KNOB)
 
2) Broken wire at the THERMISTOR (located at the bottom /front of the tub)
 
To access the wire plug connectors at the CONTROL PANEL---remove the top cover of the washer.
 
Stand in front of the washer and look for the plug connectors behind the CONTROL PANEL. Pull apart the plugs and re-install.
 
Test the washer. If the "te" error still occurs---it will be neccesary to remove the FRONT PANEL as well (special plier-type tool needed).
 
Inspect the THERMISTOR closely---with good lighting. If there's a break in the wire it will be at or near the black sheathing / heat shrink material.
Though not as common---a broken wire at this location is *usually* caused by excessive vibration during the spin cycle. This is also *usually* found on the older LG washers that are in *wood floor* laundry rooms.

Again--the most common cause of the "te" error is at the plug connectors behind the cycle selector knob on the control panel. Start there--before replacing the thermistor.

 

Last edited on Sat Sep 18th, 2010 04:25 pm by john63

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 Posted: Fri Sep 17th, 2010 07:26 pm
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CapableGal
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Thank you for the additional information - I will definitely check the control panel. 

Just curious about getting access to the thermistor though - do I really need to remove both assemblies?  In the service manual it looks like to get to the thermistor, you only need to remove the outer tub clasp assembly and not the inner tub.  Thus I would only need to purchase one tool.  Can you confirm?

Thanks!

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 Posted: Fri Sep 17th, 2010 10:01 pm
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CapableGal
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PS: John63 - I did try the wiring behind the control panel and still received the te error.  Although other posts mentioned it was most likely a wire issue with the transmistor; for the $15 it cost me to order the part, I was happy to error on the side of caution just in case I am the one oddity that actually had the part fail. 

Also, I just looked at both tools on the repairclinic site.  Any chance the bigger one would work for both tubs clamp assembly?

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 Posted: Fri Sep 17th, 2010 10:57 pm
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one tool is a Spring expander

the other is a Spring compressor



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 Posted: Sat Sep 18th, 2010 03:58 am
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CapableGal
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Of course they could not fashion the assemblies the same on each part, could they?  *sigh*.   That would make sense :)

Thanks again for the help.  I will let you know if I am successful once I receive the tools...until then, my washer is 3/4's disassembled.

 

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 Posted: Sat Sep 18th, 2010 04:24 pm
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john63

 

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If the plugs located behind the CONTROL PANEL KNOB were pulled apart & re-installed and the "te" error still occurs---check the following:

1) Blue & white wire plug at the THERMISTOR. This is located at the front / bottom of the tub.

    In many cases---there will be a break in the wire at the plug that attaches to the THERMISTOR.

It can be nearly impossible to repair the wire by splice method. I usually cut the plug off and install a new plug---from a wire harness replacement kit.

2) Test the THERMISTOR---using a volt-ohm meter---the THERMISTOR should indicate approximately 48K to 50K ohms at 77F (48,000 to 50,000 ohms).

To remove the outer DOOR GASKET SPRING/CLAMP---you'll need only one plier-tool (as shown in an earlier post by RegUS-PatOFF) and not the "larger" plier-tool. 

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 Posted: Thu Sep 23rd, 2010 05:11 am
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CapableGal
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Okay, I received the tools and finally have the front cover off and you were right John63, there is a broken wire right at the plug (mine has two blue wires - different shades, but two blue wires).  Since it is late and I can't hit a hardware store I am going to ask you very helpful gentlemen....you mention getting a replacement plug from a wire harness replacement kit.  My two questions are; should I cut off the other wire and bring the plug with me as there may be more than one wire harness replacement kit?  And can I find it at any hardware store? Home Depot, Menard's, etc.? 

You have been so very helpful and I am excited that I am actually doing this repair so thank you again for answering all my questions, no matter how silly they may seem.  I really appreciate the help!

On a side note, how annoying that the wire broke off in the plug!  I feel like nothing I did would have caused this to happen, but off my soapbox now :)

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 Posted: Thu Sep 23rd, 2010 05:14 am
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CapableGal
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Sorry, one more question, when I attach the new plug I am assuming that I am going to attach it to the existing wires....better to use electrical tape?  Or the plastic screw covers (I am sure there is a more correct term but ....)?  I am guessing you are not suggesting that I replace the wires all the way down into the base.

 

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 Posted: Thu Sep 23rd, 2010 06:00 am
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john63

 

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The wire breaks from repetitive shaking of the tub during the spin cycle.

Current LG washers have an entirely different THERMISTOR which is now part of the heating element.

Attempting to splice or repair the wire which broke off at the plug pin connector--is usually pointless.

There are two possible resolutions:

1) Take the plug to an electrical supply store (RadioShack for example) and asking if the molex-type pin can be replaced. There will need to be some 3 to 5 inches of wire on the plug to allow a splice repair.

2) Order an entire WIRE HARNESS kit. Cut off only the section of plug that you need to accomplish the repair (splice).

If you want--you can PM (private message) me and I'll send you a plug in an envelope (freebie). I have about a dozen of the older style THERMISTOR plugs in stock.

I only need a mailing address---no other information needed.

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 Posted: Thu Sep 23rd, 2010 04:08 pm
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john63

 

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Got it.

I'll send it out today...

You also mentioned a problem with your LG dishwasher---post that on the forum and we'll tackle that as well.

John

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