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- > Do-It-Yourself Appliance Repair Help > The Laundry Appliance Repair Forum > Fisher Paykel GWL11 Grinding and Rubbing Noise

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Fisher Paykel GWL11 Grinding and Rubbing Noise  Rate Topic 
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 Posted: Wed Sep 1st, 2010 05:42 am
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grieshopper

 

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Noble sages of electrical and hydrological glory.

We've owned a Fisher Paykel GWL11 for just about 5 years. The machine has served us well until this very day.

The basket has seized and makes a grumbly noise when trying to turn. The tub does appear to drain. Turning the basket by hand yields a grumble in either direction.

Could this be a stuck clutch or perhaps ruptured bearings.... if the later, is this something worth trying to fix?

Most of the posts I have read regarding this machine have focused on pump, diverter valve, and motor control unit repair.

Thank you for your time and wisdom.

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 Posted: Wed Sep 1st, 2010 05:55 am
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Samurai Appliance Repair Man
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Do you get the grumbly noise from the tub with the power off or on?

Are you using only HE detergent with this machine?



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 Posted: Wed Sep 1st, 2010 12:45 pm
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grieshopper

 

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Thank you for the speedy reply.

Yes the noise is present when the machine is both off and on.

When on the inner basket will turn about 1/2 a rotation one way and then the other (does not fully rotate) then it stops trying. The grumbling noise continues throughout this process and does not stop. The grumble sounds a bit like two cogs disengaged and has a bit of a "pulse".

When off turning the basket meets with resistance and the "grumble". When turning by hand I can feel vibrations in the agitator that correspond with the noise.

We have always used "environmentally sensitive detergent" ie seventh generation or Kirkland environmentally friendly. Most recently (last 2-3 years) we've mostly used the Kirkland detergent which does carry the HE mark.

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 Posted: Wed Sep 1st, 2010 11:56 pm
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DADoESTX
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GWL11 is not an HE washer. HE detergent can be used but is not required. I've owned an IWL12, which is GWL11's upscale sibling, for 6 years, never used HE detergent, have never had any problems with the machine.

Grasp the rim of the inner basket, pull upwards on it. It should slip freely up/down on the drive shift about 3/8". If not, then the clutch cog may be seized with lint/scum.

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 Posted: Thu Sep 2nd, 2010 12:50 am
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RegUS_PatOff
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For service manuals and lots of other goodies, become an Apprentice==> http://apprentice.applianceguru.com



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 Posted: Sat Sep 4th, 2010 03:22 pm
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grieshopper

 

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First off: Thank you all for your support! What a wonderful site and community!

I took the plunge and began disassembling the machine...

Found the "hidden manual" under the control panel. The electronic diagnostics yielded.....no errors.

I then removed the agitator and disassembled the clutch....mucky but no obstructions.

I then turned my attention to the underside of the washer and removed the pump and checked the diverter valve....both seem to be fine. No obstructions or corrosion.

I then removed the motor and....viola! Basket spins without the grumble. Reinstalled the motor and the grumble returned.

SO.....I'm pretty darn sure it's the bearings that are the source of woe.

My question now is how hard a job is it to remove the bearing seal and bearings?

Do I need special tools for this job?

The parts appear to be fairly affordable; $50-75 for a bearing and seal kit.

If this is not a job for a "grasshopper" then i think the wife and I will be looking for a new machine.....and I'll be parting out this washer to sell on ebay.

Domo Arigato Onigaishimas!

P.S. I'll definitely be "taking on" an apprenticeship once I figure out my pay pal account. Been a couple of years since I've used it.

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 Posted: Sat Sep 4th, 2010 06:14 pm
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RegUS_PatOff
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