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- > Do-It-Yourself Appliance Repair Help > The Laundry Appliance Repair Forum > error code A-10 on Whirlpool washer model WFC7500VWSP

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error code A-10 on Whirlpool washer model WFC7500VWSP  Rate Topic 
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 Posted: Fri Jul 9th, 2010 12:17 pm
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dohcrxl
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Hi,

New to the forums here. What does error code A-10 mean?

Fyi I undid the drain snorkel and made sure there was no obstruction with the "ball valve" if that's the right terminology. I also confirmed that the drain tube was clear and that the pump motor was working. The water inlets are clear as well. Please help.

Thanks

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 Posted: Fri Jul 9th, 2010 02:28 pm
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appl.tech.29501
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A10 is a draining fault.you said the pump was running, did you actually hold the drain hose up to see if it was pumping water as well as checking it for a clog? pump can be clean and the motor running and still be bad.



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 Posted: Fri Jul 9th, 2010 08:45 pm
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dohcrxl
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All i did was check to make sure that the motor was spinning when it was supposed to be spinning. The motor I'm refering to is the one that is magnet/cylindrical and has a small propeller on the end of it. It looks like the same thing that comes out of fish tank water pump/filters.

There are no clogs that i can tell visually. I will disconnect the drain tube and put water through it to see if it is indeed clogged. However, I dont think so because the problem with the washer happens at the very start of the wash cycle. It never even starts anymore. It will spin around once as if it's going to start the cycle but then stops.

The error code that i got was from the first time that it happened and i came home to a code A-10. Since then it has never started a wash cycle.

any further help would be greatly appreciated. thanks!

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 Posted: Fri Jul 9th, 2010 08:52 pm
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appl.tech.29501
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all you need to do is fill the machine and turn it to drain and hole the hose up and see if it's actually draining. the propeller can be failing under pressure from the water.



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 Posted: Fri Jul 16th, 2010 09:46 pm
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dohcrxl
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Well, it wont fill or drain because it never even starts and doesn't start on any cycle regardless where i have the dial. It wont start on "normal", "rinse", "drain" or any of the selections. All it will do is spin for maybe half a turn then it'll stop and the blinking yellow indicator lights come on.

What I have a hard time understanding is that if the washer never even enters into any operation mode (meaning it never even fills with water), then how can the issue be a draining issue? Please help me understand this.

Thanks again!

btw- by "filling the machine" do you mean physically fill the tub then put the selector to "drain"?

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 Posted: Fri Jul 16th, 2010 10:00 pm
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appl.tech.29501
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No, don't manually fill it. Although A10 is a drain fault it sounds like you may have a problem with the door swich assembly. Does the door lock?



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 Posted: Fri Jul 16th, 2010 10:36 pm
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dohcrxl
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Yes the door locks and won't unlock for about 45sec after I turn the washer off after a failed attempt. What else can I check?

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 Posted: Fri Jul 16th, 2010 10:45 pm
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I think the door on your unit should lock then unlock then lock again. Try holding in on the door where the lock is and try running it again.



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 Posted: Sat Jul 17th, 2010 10:02 pm
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dohcrxl
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I tried putting inward pressure on the lock area then hitting start. Same thing. What else can this be?

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 Posted: Sun Jul 18th, 2010 04:55 am
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appl.tech.29501
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Make sure the drain hose isn't kinked. Unplug machine and Remove the top of the machine. unplug and re seat all the connectors on the CCU. Reconnect power and try again.

CCU is item # 4




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 Posted: Tue Jul 20th, 2010 10:55 pm
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I assume you already unscrewed the drain pump cleanout and checked for gookus?



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 Posted: Sat Jul 31st, 2010 11:15 pm
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dohcrxl
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Yes I already undid the drain plumbing and cleared the gookus.

I also unplugged all the connectors and re-seated them to no avail. What else can this A-10 issue be?

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 Posted: Sat Jul 31st, 2010 11:36 pm
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since your last post I have read of instances where the door lock and switch have caused this same issue you are having as well as the entire front panel being warped. I personally have seen several of the door locks fail but, not resulting in the A10 fault that you are experiencing.



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