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Whirlpool Duet Error Message HF  Rating:  Rating
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 Posted: Sat Aug 20th, 2005 05:20 pm
   
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hasson1
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I have a Whirlpoot Duet washer model GHW9100LQ1 that I purchased about a year ago. Recently, it has begun to stop in mid-cycle, usually while it is filling with water, and flashes the "HF" error message. I have checked the water inlet hoses and the inlet filters, and they seem to be OK (maybe a little debris on the cold water inlet filter, which I cleaned off). The machine seems to be filling OK. If I press pause/cancel twice and unplug it, often it will work OK for the rest of the cycle (but not always). Sometimes after I do this it will flash an "F" error message.

Any ideas as to what might be going on?

Thanks!

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 Posted: Sat Aug 20th, 2005 05:34 pm
   
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Pegi
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Might want to start with this.






No water detected entering machine or Pressure switch trip not detected.

If after 30 seconds the control does not detect water entering machine and then valves will be turned off and the error code will be displayed.


Or

If the control has turned the water valves on and after 8 minutes the flow meter has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off and the error code will flash.

 

Press PAUSE/CANCEL twice to clear the display.
  • If there is no water in the unit:
    1. Make sure that both valves at the water source(s) are turned on all the way.
    2. Check for plugged or kinked inlet hoses or plugged screens in the inlet valves
    3. Verify inlet valve operation
  • If there is water in the unit:
    1. Verify Drain pump operation
    2. Pressure Switch Hose is in good condition and properly connected to Tub and Pressure switch
  • Verify there is not a siphon problem
  • Verify wire harness connections to:Inlet Valves, Pressure Switch, Drain Pump, Flow Meter, and Central Control Unit (CCU)
  • Check all hoses for possible leaks
  • Verify pressure switch operation
  • Verify flow meter operation
  • Verify CCU operati



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 Posted: Sat Aug 20th, 2005 05:41 pm
   
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Pegi
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This is from your tech sheet.  This washer will be under warranty if under one year old.  The circuit boards carry a two year warranty also.

 

Potential Causes


If there is no water in the unit:


Make sure that both valves at the water source(s) are turned on all


the way.


Check for plugged or kinked inlet hoses or plugged screens in the


inlet valves.


Verify inlet valve operation.


If there is water in the unit:


Verify Drain pump operation.


Verify that the Pressure Switch Hose is in good condition and


properly connected to Tub and Pressure switch.


Verify there is not a siphon problem.


Verify wire harness connections to; Inlet Valves, Pressure Switch,


Drain Pump, Flow Meter, and Central Control Unit (CCU).


Check all hoses for possible leaks.


Verify pressure switch operation.


Verify flow meter operation.


Verify CCU operation.



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 Posted: Sat Aug 20th, 2005 05:45 pm
   
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Pegi
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Did not see any errors with just F......would be numbers after the F.



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 Posted: Sat Aug 20th, 2005 10:16 pm
   
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Samurai Appliance Repair Man
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Good stuff, Pegi! :dude:



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 Posted: Sun Aug 21st, 2005 03:30 am
   
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Pegi
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Thanks.....:cool:



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 Posted: Tue Aug 23rd, 2005 04:34 pm
   
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hasson1
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Thanks for the help!  Where would I find the pressure switch?

 

After checking, I realize that the unit is a little older than I thought; not under warranty anymore

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 Posted: Tue Aug 23rd, 2005 05:01 pm
   
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Pegi
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Ref. # 23 in this breakdown, part number 8181695.




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 Posted: Tue Aug 23rd, 2005 05:03 pm
   
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Pegi
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You also need to consider your fill valve is going  bad, not letting enough water enter fast enough, this is where I would start if doing this repair....



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 Posted: Mon Nov 7th, 2005 02:41 pm
   
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kdog
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the "HF" code is initiated when the water turbine(counter) sees an excess amount of water to fill the machine to the prescribed level- many things can cause this problem,however simply throwing components at the machine will not necessarily fix it. here is what i have run across on at least 3 occasions; the w/l switch tubing(air tube) is supported by a small retainer that establishes the tubes routing toward the side of the machine near the cabinet- if the hose falls out of this retainer,it is allowed to dangle in the danger zone near the spinning pulley/belt- the belt contacts the hose and wears a thin spot in the tube just enough the machine to fill and begin to wash initially, but air escapes slowly and machine goes back into fill mode,eventually the water counter sends feedback to the controller that it has filled with an axcessive amount of water and defaults to the "HF" condition. the cure is simple-replace the rubber tube and secure it along the side of the machine away from the moving components. its certainly worth checking out.



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 Posted: Thu Nov 17th, 2005 09:25 pm
   
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Pegi
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F-09, was in the manual I posted the link to. Did you read it? How to run diagnostics in on the tech sheet inside of the washer and the dryer.


Overflow Condition


If the Overflow contact on the pressure switch is Closed for more than 60 seconds


an Overflow condition will occur. In an Overflow condition, the Door will remain


locked, and the Drain Pump will run constantly, even if PAUSE/CANCEL is pressed


twice and the Display is cleared. Unplug the unit to service.


Potential Causes


• Check the drain hose and make sure it is not plugged or kinked


• Check Wire Harness connections to the Drain Pump, Pressure Switch, and


Central Control Unit (CCU)


• Check/ Clean Drain Pump Filter of foreign objects


• Check for Drain Pump Failure


• Check the Inlet Valve for proper shut off


• Check the Pressure switch for proper operation



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 Posted: Sat Nov 26th, 2005 12:31 am
   
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jnt
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I have a new Duet washer (9150p) I got the "HF" code because the hot water was not on.... I turned off the washer , turned on the hot water, tried to turn the washer back on... the washer is now flashing the time "58" that is left in the cycle, the door is locked and the drain pump runs.... I unplugged the machine to see if this would reset the washer... no luck.... I tried 2 minutes 5 min ... several hours... still the same..

 

How do I reset the machine? How do I get the door open?

 

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 Posted: Sat Nov 26th, 2005 01:47 am
   
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Samurai Appliance Repair Man
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More going on there than a mere reset. You're gonna need the service manual for this washer.



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 Posted: Sat Nov 26th, 2005 03:54 pm
   
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The Student
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Your link to the Duet training manual seems to be dead.  Any chance you have one that is still active, or can you post a copy of the manual? 

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 Posted: Sat Nov 26th, 2005 04:04 pm
   
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Pegi
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Looks like Whirlpool has taken the manual out, sorry.....no way to access this anymore...bummer.....



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