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- > Do-It-Yourself Appliance Repair Help > The Laundry Appliance Repair Forum > Spin problem with Whirlpool duet front loading washer

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Spin problem with Whirlpool duet front loading washer  Rating:  Rating
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 Posted: Mon Feb 22nd, 2010 03:48 pm
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godp1301
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I own a Whirlpool GHW9100LQ front loading washer. Here's my problem. On normal cycle, the washer won't spin the load properly. Even though I have selected high speed spin, the washer will only rotate for about 30 seconds at 100rpm on one side then the other. It seems to balance the load properly and drains properly but after a few seconds it starts vibrating a lot, stops spinning and continue with the cycle. A technician came over and though it wasn't draining properly. He replaced a pressure valve for 140$ but it didn't solve the problem. I removed the front panel and inspected the shocks and cement plates and everything seems OK. I've also ran the diagnostic provided by the manufacturer and everything was fine. The washer level is OK and I've also checked that it didn't rock in any direction. When empty, it spins perfectly getting to the ~1000rpm speed without any vibration at all but when a normal size load is in, it's like hell is breaking loose. What should I check now? Any hints would be greatly appreciated. Phil

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 Posted: Mon Feb 22nd, 2010 05:59 pm
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appl.tech.29501
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Did you have a look at the shocks when it was shaking violently? Is there any play in the inner tub?



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 Posted: Mon Feb 22nd, 2010 06:28 pm
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godp1301
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I did have a look at the bottom shocks. One of them is slightly leaking grease but seemed to be moving up and down freely as the other 5. I had a look during this frantic spin cycle, and they were all moving correctly in my opinion. I've also looked at the cement weight in front making sure it was still properly attached and that was the case.

When I open the door, I can freely turn the drum left and right and it's also moving when pulling and pushing. I did noticed that when it starts to spin franticly, it moves a lot from front to back. I can see this because the lip of the drum pushes against the gray rubber molding that separates the door from the drum.

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 Posted: Mon Feb 22nd, 2010 06:40 pm
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appl.tech.29501
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Take a look at the machine from the back...inspect around pulley



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 Posted: Tue Feb 23rd, 2010 02:23 pm
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godp1301
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Thanks for the advice,

Yesterday, I have removed the top and back panels to inspect the washer. Everything seems OK. The main pulley isn't warped and the bearing on the back shell also looks good.
Strangely, the washer didn't vibrate violently as it use to. I'm suspecting that the drum may have made contact with the back panel.

BUT, there's still an issue. On the normal cycle, the washer won't spin. I though the washer was acting that way because of the vibration but it isn't the case. After the rinse cycle it starts to spin to stays at about 100-300 rpm for about a minute or so. Then the cycle completes. Afterward, I have selected the drain/spin cycle and it did spin properly (high rpm for about 3-5 minutes).

So it doesn't sound like it's a mechanical problem. What would be the cause of a washer that won't spin correctly only when the normal cycle is selected?

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 Posted: Tue Feb 23rd, 2010 02:40 pm
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Moostafa
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Hello, my unspun friend. Perhaps if you would place the unit into diagnostic mode you could see if the unit will spin then.



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 Posted: Tue Feb 23rd, 2010 03:31 pm
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godp1301
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I've already mentioned in my first post that I successfully ran the washer's self diagnostic and that everything was fine.

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 Posted: Tue Feb 23rd, 2010 03:39 pm
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Samurai Appliance Repair Man
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The machine is sensing an imbalance problem, that's why it's not going into spin. The imbalance could be from bad shocks, as appl.tech mentioned, from unequal weight distribution on the footings, or the washer being on a wood floor. Wood floors are a problem because their level plane varies with ambient humidity and temperature.

Do the rock the diagonals test: looking down in the top of the washer, place your hands on diagonal corners and attempt to rock the washer. Any play, any at all, will create an imbalance situation.

The shock that's leaking oil is suspicious, even if it seems to slide OK. You cannot manually simulate the forces these shocks endure during spin.



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