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GE # whdsr316g1ww serial # mm908118g  Rate Topic 
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 Posted: Mon Nov 2nd, 2009 11:17 pm
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handyrandy
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:? ok water goes in, timer continues to work, 7 mins go by washer drains. no motor humming or any sign of attempting to come on, this washer is about 16 months old friend has had it worked on twice with some type of part put on during 2nd service call tech inform customer that when washer has a power interruption she will have to unplug for 1 min plug back in open and shut door 5 times within 15 sec.  to reset , which does not sovle the problem. friend says shes sure that power did go off during a wash which started this problem.  service company says no more warranty, which is why I'm now trying to help. can you help me trace the problem? I'm a hvac service tech by trade.  and have a LITTLE bit of knowledge's about a hole lot of stuff.

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 Posted: Tue Nov 3rd, 2009 12:34 am
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RegUS_PatOff
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 Posted: Wed Nov 4th, 2009 11:32 pm
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handyrandy
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hi thanks for responding !   went back with code info pulled front panel turned washer on looked and looked and looked for LED light. :?  its definitely not there, anywhere , I have same voltage on every wire connected to board , with timer/selector knob in or out, two had 64volts , 1 had 55volts the rest were 124v from ground if you gently turn timer while in on position washer operates everything but motor it never attempts to work , over or anything. I'm familiar with LED lights and its not there :shock:  so whats next??

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 Posted: Thu Nov 5th, 2009 12:21 am
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GKOFC



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Try turning lights off in the room , maybe then you'll be able to see the light.

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 Posted: Thu Nov 5th, 2009 12:21 pm
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Budget Appliance Repair
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How about the fuse in the wiring harness to the motor/controller assembly?



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 Posted: Thu Nov 5th, 2009 11:33 pm
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handyrandy
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where might I fined this fuse? and how would it affect motor ? I have voltage at board.  could anyone tell me want type of warranty comes with this model (parts & labor) because this washer isn't very old so I'm told. and I can't believe they want help these people

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 Posted: Fri Nov 6th, 2009 05:39 am
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K,man

 

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1 yr.on warranty. the fuse is inline fuse above the capacitor  white/red tracer, if fuse is blown usually the motor is also,

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 Posted: Mon Nov 9th, 2009 04:20 am
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handyrandy
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ok everyone thanks ! for the advise my friend has decide theirs no need to come back . she plans to battle with seller over the fact that the washer only worked proper  3or 4  months they came out worked on/ put a part said everthing was ok it acted up again they came out said it just needs  resetting all is fine. next day it quit again they now claim warranty is out. so she let it sit 5 month then called me . why I dont know . but thanks again! I'm sure I'll need your help on another project soon see you then  :)

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 Posted: Mon Nov 9th, 2009 11:56 am
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ROBBYRIG



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You can reset those motors and get away with it sometimes.
Unplug the washer for a minute or so and after you plug it back in, lift and close the lid 5 times. IF that doesn't do the trick you're back to the motor and fuselink.

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