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- > Do-It-Yourself Appliance Repair Help > The Laundry Appliance Repair Forum > Whirlpool Duet Steam Washer - WFW9600TW0 - F35 Error

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Whirlpool Duet Steam Washer - WFW9600TW0 - F35 Error  Rating:  Rating
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 Posted: Sat Oct 10th, 2009 04:51 am
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MARSfixinit
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I hope someone else has ran into this, but after searching for wisdom on the site...it appears no one has.

The washer will start a cycle and might run all the way through for one cycle.  The next cycle...BAM....F35.  And then, sometimes, it'll throw the SUDS error.  All the diagnostics I ran showed OK.  The steam diagnostics said "yes."  The pressure hose is not clogged or pinched.

I'm down to replacing the Pressure Switch or the Control Board.  Any second opinions, or alternate troubleshooting?



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 Posted: Sat Oct 10th, 2009 01:30 pm
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NCSU_laundry_tech



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replace the water level switch. seen this one a few times



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 Posted: Sat Oct 10th, 2009 09:37 pm
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MARSfixinit
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I will try that out.  Will post back in a couple weeks to let you (and anyone else) know if that worked.  Thanks for the help.



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 Posted: Sun Oct 18th, 2009 08:48 pm
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kdog
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I ran into the exact same scenario earlier this week, the machine would shut down during fill showing a "suds" error - accessed the fault log on the diagnostics and found 4 F35 errors logged. was only able to get the machine to pass the initial fill by draining all of the water out, removing the pressure tube from the water level(hesitant to call it a switch) electronic board/sensor, called an "analog switch), blowing through the tube toward the tub and reconnecting the tube. This seemed to clear the problem, I proceeded to start the normal cycle, allow it to fill and run a bit, cancel it out and start again. After about 4 times, the unit again failed to complete filling and show the "suds" error. I then removed the back and the tubs pressure dome looking for some blockage, as well as the steamer tubing and trap as suggested on the tech sheet provided on the unit. Since there is no problems found with any of the afformentioned components,logic would suggest there is a flaky problem within this water level sensor which I then ordered up. These w/l switches are mere little square boxes with a bunch of electronic gadgetry attached, no clear means of testing them, you can blow into it, but cannot hear any clicks or any other simple signs of failure. Let us know if replacing this $140.00 tiny assembly solved your problem, as these are going to be nice things to deal with for the future when it comes to estimating repair costs without any sure proving methods.



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 Posted: Sun Oct 18th, 2009 09:54 pm
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nickfixit
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They call that an "analog water level control" for some unknown reason. We see a lot of this. If you get the F-35 and Suds errors, you need that $140 part.



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 Posted: Sun Oct 18th, 2009 09:58 pm
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kdog
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Thanks for that, I've not run into this issue before, only by the process of elimination that I was guessing at that peice, since there is no real way to test or prove it, I'll feel better next week heading back to that machine, or if some other poor sap gets it, my ears won't be burning when he curses me for misdiagnosis. Thanks Nick

 

Last edited on Sun Oct 18th, 2009 11:26 pm by kdog



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 Posted: Mon Oct 19th, 2009 03:34 am
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yes as my fellow masters advise, its the analog water level switch ,so common we had to stock it on trucks,but seems to have been corrected not seeing this anymore, also make sure to use HE detergent..

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 Posted: Thu Oct 22nd, 2009 04:55 am
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MARSfixinit
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So, the customer has not called back!!!  I was uneasy because the customer left prior to me finishing the job, which was wonderful due to the fact of Cost vs. Time of Repair.  That equation is a daily battle.  But, .....

As I was saying, I was uneasy because after replacing the "switch", I ran a cycle and received the SUDS error almost immediately.  Then, I ran a Rinse and Spin cycle.  I tested several other cycles AFTER that, and received no such error.  I was just waiting on a call-back, but have not heard anything yet.

I appreciate the feedback from all the Appliantologists.  kdog described exactly what I went through, from diagnosis to repair.  That was the second opinion I was looking for.  But the others seemed positive on this repair as well.  Good job ya'll.  Now that I've said all this, the Angry Appliance Call-Back God is sure to strike me down.



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 Posted: Thu Oct 22nd, 2009 07:19 am
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RegUS_PatOff
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a search on Yahoo and Google ...

seems to be a common problem ..

out of stock at RP $ 111

AZ $ 63




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 Posted: Thu Oct 22nd, 2009 12:58 pm
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Samurai Appliance Repair Man
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Great info for the FFTKAT File! Domos to Sublime Masters Ncsu, Kdog and Nick! :dude:

Part link to the analog water level switch: click here

Location of water level switch shown here (item 20).



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 Posted: Sat Nov 7th, 2009 04:55 pm
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MARSfixinit
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Have not heard back from this customer. Yah for Fixitnow! Thanks for all your help.



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