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UPDATE: Fisher Paykel GWL10 BASKET OUT!!! NEXT Issue...

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Posted: Wed Jul 22nd, 2009 09:00 pm

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1^st Post

zimminkie

Joined:	Tue Jul 7th, 2009
Location:	Texas USA
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Hello ,

My first problem (removing basket from shaft) is solved :clapping:

...so on to problem number two (which initially was the primary problem):

WHAT IS CAUSING THAT FRICTIONAL (sshhhiing or whhirrring) SOUND DURING SPIN CYCLE?

I will be cleaning inside and outside of basket and tub and in and around shaft to better inspect lipseal and bearings...

I shall be back...

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Posted: Thu Jul 23rd, 2009 12:19 am

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2^nd Post

denrayr
Fellow, Academy of Sublime Masters of Appliantology

Joined:	Wed Mar 30th, 2005
Location:	St George, Utah USA
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unplug the machine and spin the basket by hand, does it feel and sound smooth? you may have a stator winding or motor position sensor problem if so.

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Posted: Thu Jul 23rd, 2009 03:45 am

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3^rd Post

zimminkie

Joined:	Tue Jul 7th, 2009
Location:	Texas USA
Posts:	59
Flavorite Brew:	Water, wine, good lt beer
Status:	Offline

Hello,

No, as mentioned in a previous post, it is not smooth-sounding (you can hear the "shhh or whirrr") when rotated by hand, and although balanced, you can "feel" the friction or rather the very slight resistance against smooth motion.

The basket is thankfully out for further cleaning and inspection... I shall be back with an update...hopefully with answers, rather than questions....

Anyhoo, I do appreciate the feedback!!

Last edited on Thu Jul 23rd, 2009 03:50 am by zimminkie

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A bit of fragrance always clings to the hand that gives you roses. -- Chinese Proverb

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Posted: Tue Jul 28th, 2009 03:28 am

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4^th Post

zimminkie

Joined:	Tue Jul 7th, 2009
Location:	Texas USA
Posts:	59
Flavorite Brew:	Water, wine, good lt beer
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Hi,

I apologize that it is taking me so long to respond, etc...life is happening :shock:

.

Currently, hubbie and I have sparkingly cleaned (using 1:1 solution of white vinegar and purified water) the following: the inside of basket, outside of basket, inside of tub, agitator and parts, tub ring, spline driven and spline drive, the space inside basket through which shaft fits (spacer bearing?)...

What this accomplished: 1) Created better visualization of parts under basket and in tub including bottom of tub 2) Removed any frictional sound caused by the build-up which was audible by hand motion (moving basket by hand)...by hand, now, basket sounds quiet and smooth...

:grunt:

What this DID NOT accomplish: Removing the frictional sound during spin cycle, in fact it seems to sound louder now that everything is clean...sort of like a fast moving train on audible railroad tracks...is the description that occurred to me yesterday...

Another description: sounds like when one of the older "other brand" machines is off-balance...those with MANY more mechanically-moving parts.

(Remember: This FP GWL10 was bought 8-2001 in the USA...one of the best features is few moving parts, etc.)

I would like to reiterate that there is NO "abnormal" sound during any other part of the wash cycle...SPIN ONLY...and it is LOUD!!! :rocketman:

Hubbie and I have talked of the possibility of recording this frictional sound and attaching it to a file...still in progress...as are the pictures (unfortunately we have no home movie camera nor access to one to make this simpler).

Am considering putting the machine through diagnostic testing... :headscratch:

Will also look into stator, etc. mentioned in a previous post...

Any other ideas will be gratefully accepted. :angel:

I shall return!!! :plane:

Thanks for all your help.

____________________
A bit of fragrance always clings to the hand that gives you roses. -- Chinese Proverb

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Posted: Tue Jul 28th, 2009 04:23 am

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5^th Post

kdog
Fellow, Academy of Sublime Masters of Appliantology

Joined:	Sun May 8th, 2005
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If you tip the machine over, you can gain access to the stator drum as mentioned earlier, once removed, you will be able to feast your peepers upon the shaft which goes through the tub (via 2 bearings) and connects to the spline on the other side. Don't be too surprised if you can feel the mashy bearings as you turn the shaft by hand; which would indicate upper seal failure and will require bearing/shaft replacement. Wher I live, that means a new outer tub assembly (or reasonable facsimilie) as thats the only way it's available

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Posted: Tue Jul 28th, 2009 05:39 pm

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6^th Post

zimminkie

Joined:	Tue Jul 7th, 2009
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Thanks kdog for the advice...will check it out...

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Posted: Thu Jul 30th, 2009 05:36 am

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7^th Post

Joined:	Mon Jul 13th, 2009
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the bearings are stuffed

keep using it, live with the noise, when it stops replace with a new WM

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Posted: Mon Aug 3rd, 2009 12:39 am

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8^th Post

zimminkie

Joined:	Tue Jul 7th, 2009
Location:	Texas USA
Posts:	59
Flavorite Brew:	Water, wine, good lt beer
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Hello All,

As advised by kdog :thumbsup:

, hubbie and I removed nut rotor and rotor and have complete visualization of bottom shaft.

WOW!! It all looks BRAND SPANKING NEW...no rust, dirt, cracks, wetness, dust, NOTHING!!!

Upon moving shaft by hand, the exact same noise is reproduced...it is a grinding noise!!! I do not feel any type of softness, smushy-ness, or anything else...it feels solid, except when I turn the shaft...it is not smooth at all!!

I am waiting on a response from kdog if he thinks I should proceed with replacing outer tub assembly... (I'm hoping there's nothing wrong with the shaft itself...but what do I know?) :headscratch:

I will look into cost of replacing this outer tub (vs continuing to use and ruin the machine)...which otherwise appears, to me, to make no sense due to the excellent condition of everything else. (I certainly am in no position to buy new WM).

I shall use this site for part replacement as suggested...

If I proceed, as I think I most likely will, I shall take pics and use the following manuals for step by step removal instructions, since I (and hubbie) have never done this before...:

Fisher Paykel GWL03
Kenmore Oasis
Whirlpool Cabrio

Any further helpful information will be greatly appreciated!!!

I am so grateful for this site...SamMan and Team!!! :notworthy:

____________________
A bit of fragrance always clings to the hand that gives you roses. -- Chinese Proverb

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Posted: Mon Aug 3rd, 2009 01:53 am

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9^th Post

zimminkie

Joined:	Tue Jul 7th, 2009
Location:	Texas USA
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Flavorite Brew:	Water, wine, good lt beer
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Hello,

A quick update. I attempted to price the part I needed via this site and they kindly referred me to Fisher Paykel directly. Very courteous service!! And most of all, available on a Sunday 7:45PM my time!!!!

This part will arrive brand new, to me, in four days from CA and cost ONLY 114.00 total, tax and shipping included!!

Much less expensive than a new machine! :clapping:

I will keep you all posted.

Wow...I am in awe!!

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A bit of fragrance always clings to the hand that gives you roses. -- Chinese Proverb

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Posted: Mon Aug 3rd, 2009 02:37 am

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10^th Post

kdog
Fellow, Academy of Sublime Masters of Appliantology

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zimminkie wrote:

proceed with replacing outer tub assembly... (I'm hoping there's nothing wrong with the shaft itself...but what do I know?) :headscratch:

Just to be clear, the tub should come with shaft and bearings installed in it, anytime I've tried to order the shaft and bearings for the American Badged counterparts, they are only available as the tub assembly. Perhaps you should clarify that with F&P, that price of $114.00 is very good!

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Posted: Mon Aug 3rd, 2009 03:14 am

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11^th Post

RegUS_PatOff
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zimminkie wrote: ... This part will arrive brand new ...
do you have a part number ?

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Posted: Mon Aug 3rd, 2009 11:34 am

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12^th Post

Joined:	Mon Jul 13th, 2009
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i recieved an outer tub the other day for a later washer

the shaft isnt installed in a new outer tub and is an additonal part

the tub has the bearings fitted

iirc the seal comes with the tub

Last edited on Mon Aug 3rd, 2009 11:39 am by J5

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Posted: Mon Aug 3rd, 2009 10:09 pm

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13^th Post

zimminkie

Joined:	Tue Jul 7th, 2009
Location:	Texas USA
Posts:	59
Flavorite Brew:	Water, wine, good lt beer
Status:	Offline

Hi RegUS...,

I was told by FP that the part number has changed...the new number is 420874P.

The old part number described in manual is 426883P: BOWL OUTER ASSY 7 (TUB).

Based on the advice I was given, this is what needs to be replaced.

I suppose I need to double check this now, since I have now been told the tub should come with the shaft installed.

To be specific, my FP is model GWL10-US. I will PM you the serial number.

Thanks so much for your help.

Last edited on Wed Aug 5th, 2009 07:57 pm by zimminkie

____________________
A bit of fragrance always clings to the hand that gives you roses. -- Chinese Proverb

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Posted: Wed Aug 5th, 2009 07:57 pm

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14^th Post

zimminkie

Joined:	Tue Jul 7th, 2009
Location:	Texas USA
Posts:	59
Flavorite Brew:	Water, wine, good lt beer
Status:	Offline

Hello,

Still waiting for part to arrive and on further GURU instructions.

My current thoughts:

This machine seems to require a special tool as J5 mentioned above (and as shown in parts manual) to install shaft into outer tub assembly. Namely Part # 502009-- KIT SERVICE TOOL

My concerns:

Do I really need to replace the shaft? Or must I wait to see what it looks like?

Will I be even be able to see if it is corroded, once we attempt to proceed with repair, hopefully with some sage instructions from some higher-up on this forum?

And do I need to order this "special" tool (mentioned above) BEFORE I even attempt this?

And ultimately, is this process a real pain as J5 mentioned, especially for someone who is not a washing machine specialist?

Thanks for your help,
Patiently waiting for part and for further advice... :goofball:

____________________
A bit of fragrance always clings to the hand that gives you roses. -- Chinese Proverb

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Posted: Fri Aug 7th, 2009 05:25 am

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15^th Post

applianceman18007260692
Fellow, Academy of Sublime Masters of Appliantology

Joined:	Thu Nov 17th, 2005
Location:	Mobile, Alabama USA
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The new F&P special tool:

Attachment: sledge hammer.jpg (Downloaded 73 times)

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Posted: Fri Aug 7th, 2009 05:31 am

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16^th Post

kdog
Fellow, Academy of Sublime Masters of Appliantology

Joined:	Sun May 8th, 2005
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And here I thought those were only to be used on Timex watches!

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Posted: Mon Aug 10th, 2009 04:48 am

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17^th Post

zimminkie

Joined:	Tue Jul 7th, 2009
Location:	Texas USA
Posts:	59
Flavorite Brew:	Water, wine, good lt beer
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Sledgehammer, huh?

GREAT! What do I do NOW? :runover:

Part is here. Shaft not included as I suspected. I PM'd SamMan...need Guru advice on how to proceed. This is certainly not as simple as removing the basket...<sigh>

Anyone else have any more seriously helpful advice? Would certainly appreciate it!!

:shock:

____________________
A bit of fragrance always clings to the hand that gives you roses. -- Chinese Proverb

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Posted: Mon Aug 10th, 2009 04:57 am

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18^th Post

zimminkie

Joined:	Tue Jul 7th, 2009
Location:	Texas USA
Posts:	59
Flavorite Brew:	Water, wine, good lt beer
Status:	Offline

"If I can't help you fix your appliance and make you 100% satisfied, I will come to your home and slice open my belly, spilling my steaming entrails onto your floor."

Ok Venerable GURU...I am counting on you, although I'd much rather have a working machine or some kind of guidance vs your entrails...

:help:

____________________
A bit of fragrance always clings to the hand that gives you roses. -- Chinese Proverb

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Posted: Mon Aug 10th, 2009 05:07 am

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19^th Post

kdog
Fellow, Academy of Sublime Masters of Appliantology

Joined:	Sun May 8th, 2005
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Have you tried gently driving the shaft from the old tub with a hockey puck or some other forgiving item to protect the shaft from damage?

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Posted: Mon Aug 10th, 2009 06:49 am

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20^th Post

applianceman18007260692
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Joined:	Thu Nov 17th, 2005
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OK the main problem is I ain't worked on these machines. Hay I do not see nobody jumping on the bandwagon. I am watching this topic with great interest. I wish i could help more but as of yet I ain't had the priviledge of operating on one of these machines.Post some pictures of your machine and maybe I can make suggestions. I have tried to look high and low on this here internet and so far I ain't even seen pix. Be the first one and post us some.

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ApplianceGuru.com: The Samurai Appliance Repair Forums > Do-It-Yourself Appliance Repair Help > The Laundry Appliance Repair Forum > UPDATE: Fisher Paykel GWL10 BASKET OUT!!! NEXT Issue...	Top

Find Appliance Parts & Diagrams Here

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"If I can't help you fix your appliance and make you 100% satisfied, I will come to your home and slice open my belly, spilling my steaming entrails onto your floor."