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- > Do-It-Yourself Appliance Repair Help > The Laundry Appliance Repair Forum > UPDATE: Fisher Paykel GWL10 BASKET OUT!!! NEXT Issue...

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UPDATE: Fisher Paykel GWL10 BASKET OUT!!! NEXT Issue...  Rating:  Rating
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 Posted: Tue Aug 11th, 2009 02:12 am
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zimminkie



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And AT LAST a closeup photo of the hole through which shaft must go...one can see through the other side, though not evident in this pic...

So here I am...

PLEASE HELP Gurus...:help: Do I need some special tool or not???   And are there additional Not Included parts I need to get (as mentioned in the hoses section of parts manual)?

I DO NOT feel comfortable at this point proceeding without some experienced guidance. There appears to be more of a difference with this thing vs the Cabrio than I thought...or again, maybe I just need some help?

Your ever patient and hopefully sane-remaining repair woman...

Attachment: new tub inside shaft hole closeup 3.jpg (Downloaded 76 times)



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 Posted: Tue Aug 11th, 2009 02:31 am
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zimminkie



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You can probably remove that large nut on the bottom of the shaft and gently drive the shaft out through the top of tub


Probably isn't very definitive. Nevertheless, let's say I attempt this, then what?  How do I proceed with putting shaft into new tub...and how do I correctly place in bearing/seal?

Please try to understand that I am no washing machine expert, the Fisher-Paykel manuals stink regarding step by step instructions, unlike that fabulous Whirlpool manual posted by Ala. Appman...AND there is NO video or any other type of posted information I am aware of that can offer additional help. Also, I have been told more than once to be careful when replacing the shaft, since that "special tool" is supposed to help properly insert/align bearings/seals...

Is this machine so elusive or difficult that noone has worked on it? It is only 8 years old! I understand later models come with the shaft installed, but this is not the case.

If just ONE person can offer some definitive instructions I truly would be grateful.

Where's the Master of ALL when I need him? SamMan?

:(




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 Posted: Tue Aug 11th, 2009 03:11 am
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applianceman18007260692
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wow nice pictures indeed. I would say the motor needs to be removed before any hammer banging begins. This is cool. Wonder what that special tool looks like to install the new tub? Could it have something to do with a bearing press? I would imagine that shaft needs to be pressed on to that tub and bearing. I do not know though we are all learning here.



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 Posted: Tue Aug 11th, 2009 05:09 am
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applianceman18007260692
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They remove the motor and attach the special tool to them same 4 holes the motor mounted to. They compress the shaft into the bearing and remove the special tool, they then re-install the motor. Guessing here.



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 Posted: Tue Aug 11th, 2009 10:24 am
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Zimminkie, they use the same basic service manual for all the F&P GWL models starting at GWL03US then have supplement manuals for the different models that have the things that are a little different, such as some codes.

If you post or PM me your email I can email you the GWL03US 75 page (2.75MB) service manual and the GWL10US 32 page (292KB) supplement service manual.

It has a picture of the special tools, most of the tools are to remove and reinstall new bearings which you won't have to worry about since the new bearings are already installed in the new tub.

One of the main things is to not damage the new seal, it goes on after the shaft has been installed and the special tool, (shaft thimble), goes over the shaft for the new seal to safely slide over the shaft without damaging the new seal.




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 Posted: Wed Aug 12th, 2009 03:31 am
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applianceman18007260692
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Willie would you send me an email with those manuals? It would be greatly appreciated. Or better yet just post them?

Last edited on Wed Aug 12th, 2009 03:33 am by applianceman18007260692



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 Posted: Wed Aug 12th, 2009 11:01 am
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applianceman18007260692 wrote: Willie would you send me an email with those manuals? It would be greatly appreciated. Or better yet just post them?

I will email them to the email in your profile.

To big to attach in forum and I'm not going to mess around trying to setup someplace to post them to, sorry.



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 Posted: Wed Aug 12th, 2009 01:53 pm
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zimminkie



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UPDATE:

Thanks to further info from Willie and a very close look at manuals, I have quite a task ahead of me.

I will be contacting Fisher Paykel directly to see if I can get further assistance, as well as to inquire about a couple of special tools that show to be required to remove the shaft and insert the new seal.

If anyone has anything else to add...it will be appreciated.

I also contacted SamMan on his RepairClinic site. No response yet, but I know he is very busy.

I will also contact a local F&P referred shop and ask if they will offer some advice.

This seems all to be rather absurd for an expensive machine that is supposed to be easily repaired...but oh well, that is life!

I shall be back when I have something to post.

Take care all...



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 Posted: Thu Aug 13th, 2009 03:53 am
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applianceman18007260692
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After looking at the manual the almighty and wise Mr Willie Burk sent to me I will say i was pretty much spot on with my guess. Ease the shaft through the bearings from inside the new tub. Take care the shaft has the threaded end towards the base of the tub. (A nut is screwed on the shaft to help press the seal in.) You flip the tub over and slip the thimble onto the shaft and then the seal (my guess is this keeps the seal from being crushed) Then you lube the seal with liquid detergent and slide it on flush with the lip of the base and tighen down that nut. Am I right Willie? Kdog? Sir sam? We are learning here. That is my guess, like I said I have never worked on one of these machines.



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 Posted: Thu Aug 13th, 2009 04:00 am
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applianceman18007260692
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I could be totally wrong; have been before. :toiletgrab:



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 Posted: Thu Aug 13th, 2009 09:02 am
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zimminkie



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Hi Ala AppMan,

According to what I have read, you are right on the mark. I just have a few more questions, which I have yet to have answered.

Haven't called FP yet or a local FP specialized shop. Been overwhelmed with a few other things.

I also wrote the SamMan on this AND his other site. No replies thus far. :shock:

I'm not giving up yet, though. Just need to take the time to do the further phone inquiries.

If I am blessed with some clear answers, I have entertained the thought of creating my very own repair manual (for the repair of this problem) using my own camera for pictures. Will see...I will certainly take pictures of the process if I can get satisfactory answers to do this.

Aside from the unanswered questions, the other thing that appears a bit overwhelming and daunting, to me, is the removal of all the electrical components from the bottom and the top of the tub...seems far more complicated than that more simple looking video for the Cabrio.  :?

I guess that is why this machine is one of the precursors for the later more simplified machines.

Keeping up the spirits...:gaptooth:



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 Posted: Fri Aug 14th, 2009 09:06 pm
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applianceman18007260692
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I been studying this F&P manual and you slide the shaft down from inside the tub and tighten it with the nut from the bottom, then you install the seal inside the tub. Still not clear how to press that in. My guess is you put liquid detergent on that seal  then use a rubber hammer to gently tap that seal into the base. It is not specified just how to do it. But I have done many GE transmission seals in this manner. I wonder if anyone knows for sure the correct way? It would have been nice if they could have installed a shaft for you with that new tub. If that old tub is ok(not leaking) I would send that back and buy the bearing and bearing replacement tool kit if you gotta go to all that trouble. Jeez.

Last edited on Fri Aug 14th, 2009 09:15 pm by applianceman18007260692



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 Posted: Fri Aug 14th, 2009 09:20 pm
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applianceman18007260692
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In another part of the manual they specify replacement of the motor by laying the washer on its side and removing the base plate. If the motor can be removed using that method then why would you need to remove the entire tub to replace that bearing? It seems to me that the bearing could be replaced with the outter tub intact in the washer without disturbing everything else. Like i said though i have never worked on one of these. I tried to get the little lady at the Alabama power company showroom to let me take her display apart but she declined. LOL



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 Posted: Tue Aug 18th, 2009 09:25 pm
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zimminkie



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Hello All, :bozo:

I finally decided to call a couple local F&P authorized repair shops and had some lengthy discussions about my damaged bearings.

Replacing the outer tub assembly is a job I have decided is beyond my current ability or desire (too many electrical parts to disassemble from tub). Therefore, Friday I will have someone pick up my machine and the new tub I had ordered , and will take it to their shop and do the job for no more than $250.00.

More than I had hoped, but less than a new machine. Nice thing is I spoke to the owner at length and told him of my current financial situation and he sounded very kind and understanding. He said he will do what he can to save me $. Apparently, too, they get a discount for parts...could have saved a few bucks on the outer tub assembly, as well as a new shaft if I need one. (Called F&P myself and asked how much a new shaft is).

Also, during my call to F&P,  they were useless in offering any type of technical/mechanical information, deferring any such questions to an authorized repair shop.

Another thing: apparently damaged bearings in a F&P laundry machine is a rare occurrence according to this man's lengthy experience...he told me, as has been confirmed by others, that a crack in the seal causes water to leak into the shaft "housing" and corrodes the bearings/if not also the shaft.

This might explain the lack of definitive responses I've received about this problem on this and any other site.

So there we are...if and when I can provide further info. I most certainly will.

Thank you to those who have replied for at least helping me to diagnose the problem so that I could have an educated conversation with the repairman/owner of shop. This is ALWAYS helpful.  I encourage anyone involved in a customer service-oriented business that customer education is always helpful and very much appreciated; believe me, I KNOW! ;)

Until next time...be well :cheers:



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 Posted: Mon Nov 9th, 2009 07:48 pm
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zimminkie



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Hi All,

So I have been gone for a while and have not yet updated the final result to the problem I had with the washer...just wanted to write that I promise I will be back to give detailed explanation of what I ended up needing to do.

To put it shortly, I had a repairman replace the tub for me...shaft was fine, thankfully. Simply put the seal was cracked, which caused the "train-track" sound during spin cycle. Also, he gave me some info on the suspension rods, which I will share when I get back.

I am in the process of moving.

Thanks all for your patience, and again, for all your help. Keep up the good work and sharing...it truly is helpful!!

:thumbsup:



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