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| Moderated by: RegUS_PatOff, BrntToast, appl.tech.29501 | Search Our Sites for More Info! | Page: 1 2   |
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| LG WM1814CW | Rate Topic |
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| Posted: Wed Apr 1st, 2009 09:36 pm |
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1st Post |
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neehowhenhow Grasshopper 
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Greetings! I am in the hate part of my love/hate relationship with my LG washer. I have followed so many instructions, flooded the basement, cleaned filters, even sang it a song to soothe its worried self, and still I cannot stop it from yelling at me "OE" clean the filter, unbend the hose! Sheesh, what must I do know? Genuflect? I will if it will get my laundry clean! Please oh wise and all knowing Samurai (and gang) Please enlighten me on how to trouble shoot (or shoot) this beast! With humbled thanks Amyjean
____________________ I embrace that which I cannot change... Housework RULES! |
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| Posted: Wed Apr 1st, 2009 09:58 pm |
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2nd Post |
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RegUS_PatOff Fellow, Academy of Sublime Masters of Appliantology 
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OE Drain Error: • Not fully drained within 10 minutes. Does the washer drain out fully ? Did you clean out the Filter behind that little door on the lower left front of the machine ? was it clogged ?
____________________ The new repair forums==> http://appliantology.org RegUS_PatOff http://www.youtube.com/watch?v=oPAY2LsKVEw my video production: “Easter Seals Walk With Me” http://www.youtube.com/watch?v=-EBiLyYXMiA |
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| Posted: Wed Apr 1st, 2009 10:59 pm |
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3rd Post |
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neehowhenhow Grasshopper
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I did clean out the filter on the bottom front, plus looked inside to see if there was anything lodged in there. It was clean. I then looked at the grey drain hose in back, and sure enough, as I ran a short cycle- it sat showing 15 minutes- forever- then the hose moved- but no water draining at all. I could hear it working to drain- but no draining.
____________________ I embrace that which I cannot change... Housework RULES! |
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| Posted: Wed Apr 1st, 2009 11:07 pm |
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4th Post |
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RegUS_PatOff Fellow, Academy of Sublime Masters of Appliantology
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It could be a bad Pump ... or still clogged somewhere... try taking the Hose off... (may need some towels ...) WM1814 Service Manual
____________________ The new repair forums==> http://appliantology.org RegUS_PatOff http://www.youtube.com/watch?v=oPAY2LsKVEw my video production: “Easter Seals Walk With Me” http://www.youtube.com/watch?v=-EBiLyYXMiA |
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| Posted: Wed Apr 1st, 2009 11:17 pm |
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5th Post |
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neehowhenhow Grasshopper
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OKay- here is where I should stop. If I attempt any type of removal of crutial operating parts, I feel we will be buying a new machine. Me and machinery =bad combination. Seriously, I blew out the power to our neighborhood thinking a range repair component was "plug and play"...the arc was pretty though. I think my dear Husband can do this task.  Thank you for your help! I'll let you know what happened after he wrenches on it.
____________________ I embrace that which I cannot change... Housework RULES! |
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| Posted: Thu Apr 2nd, 2009 07:59 pm |
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6th Post |
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neehowhenhow Grasshopper
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$450.00 later... the pump is shot. 3 yr old machine and it has burned out. Why? Because the drain hose in back was pushed all the way down to the bottom of the drain pipe, which restricted adquate air flow for proper drainage. Its Thursday- repair should be done Wednesday... I've got 4 kids... and no washer 
____________________ I embrace that which I cannot change... Housework RULES! |
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| Posted: Thu Apr 2nd, 2009 08:17 pm |
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7th Post |
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denrayr Fellow, Academy of Sublime Masters of Appliantology 
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neehowhenhow wrote: $450.00 later...  i need to raise my prices.....
____________________ RedRock Appliance Service 435-773-7838 http://www.redrockrepair.com Serving St George and Southern Utah |
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| Posted: Thu Apr 2nd, 2009 09:44 pm |
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8th Post |
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neehowhenhow Grasshopper
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oh my- please dont say that! I hope I wasn't "Hosed" 
____________________ I embrace that which I cannot change... Housework RULES! |
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| Posted: Thu Apr 2nd, 2009 10:04 pm |
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9th Post |
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neehowhenhow Grasshopper
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so- onto my soapbox. I am reading that more and more people are experiencing problems with this particular company product. http://www.consumeraffairs.com/homeowners/lg_washing_machine.html The technician said that the INSTALLERS caused the problem and he sees this burning out of motors a lot. I just wrote a scathing letter to LG and now off to Home Depot. hell hath no fury! And I hath no washer!!!!!!!!!!!!!!
____________________ I embrace that which I cannot change... Housework RULES! |
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| Posted: Thu Apr 2nd, 2009 11:03 pm |
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10th Post |
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RegUS_PatOff Fellow, Academy of Sublime Masters of Appliantology
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neehowhenhow wrote: the pump is shot. 3 yr old machine and it has burned out. neehowhenhow wrote: The technician said that the INSTALLERS caused the problem and he sees this burning out of motors a lot. It's not just LG (if you believe any of those complaints from that website) here's the link for Whirlpool http://www.consumeraffairs.com/homeowners/whirlpool_washing_machine.html Sears Kenmore http://www.consumeraffairs.com/homeowners/sears_washers.html Frigidaire http://www.consumeraffairs.com/homeowners/frigidaire.html LG Pump $ 52 click on picture  LG WM1814 Service Manual Last edited on Thu Apr 2nd, 2009 11:10 pm by RegUS_PatOff ____________________ The new repair forums==> http://appliantology.org RegUS_PatOff http://www.youtube.com/watch?v=oPAY2LsKVEw my video production: “Easter Seals Walk With Me” http://www.youtube.com/watch?v=-EBiLyYXMiA |
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| Posted: Thu Apr 2nd, 2009 11:49 pm |
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11th Post |
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denrayr Fellow, Academy of Sublime Masters of Appliantology
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I just cant see the drain hose too far down into the drain causing the pump to fail. Usually the pump fails from coins, hairclips, toothpicks, etc. getting stuck and stripping out the impellor. I like LG, their parts are usually about half the cost of other manufacturers making them more affordable to repair.....and yes you are getting hosed.
____________________ RedRock Appliance Service 435-773-7838 http://www.redrockrepair.com Serving St George and Southern Utah |
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| Posted: Fri Apr 3rd, 2009 02:01 am |
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12th Post |
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neehowhenhow Grasshopper
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Looks like I need to make a call in the am. thank guys
____________________ I embrace that which I cannot change... Housework RULES! |
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| Posted: Tue Apr 7th, 2009 05:09 pm |
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13th Post |
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neehowhenhow Grasshopper
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well, I stopped the process with the repair company and I ordered the part myself. I also learned directly from LG they do NOT recommend the company I went with. I wonder if I can install it myself or should I get some help? any thoughts?
____________________ I embrace that which I cannot change... Housework RULES! |
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| Posted: Tue Apr 7th, 2009 05:23 pm |
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14th Post |
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Samurai Appliance Repair Man Fermented Grand Master of Appliantology 
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neehowhenhow wrote: I wonder if I can install it myself or should I get some help? Piece of pie, Neehow! Reg hooked you up with the manual, just read the section about replacing the pump. Purdy pitchers, too! The biggest problem you may have is dealing with the hose clamps and some residual water that'll dribble outta the drum. But these truly are minor things. You can do dis! If you can, it'd be way cool if you could take some of your own purdy pitchers of your handiwork and post 'em here so we can celebrate your victory with you.
____________________ To ask a question, use our new forums==> http://appliantology.org 365-Day No-Hassle Return Policy on all parts purchased through this site, even electrical parts that have been installed! |
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| Posted: Tue Apr 7th, 2009 06:26 pm |
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15th Post |
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neehowhenhow Grasshopper
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Many thanks oh gracious and all knowing Samurai!
____________________ I embrace that which I cannot change... Housework RULES! |
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| Posted: Tue Apr 7th, 2009 08:32 pm |
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16th Post |
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neehowhenhow Grasshopper
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Can you answer this for me? what is the wrench this guy uses in this video? http://www.wonderhowto.com/how-to/video/how-to-install-a-washing-machine-pump-261377/ it doesnt seem to be a special plumbers tool. Last edited on Tue Apr 7th, 2009 08:33 pm by neehowhenhow ____________________ I embrace that which I cannot change... Housework RULES! |
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| Posted: Tue Apr 7th, 2009 09:26 pm |
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17th Post |
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AccApp Fellow, Academy of Sublime Masters of Appliantology 
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The pliers used are just ordinary "Channellock" type pliers, (slip-joint, pump pliers, etc.). They are called by many different names. You can also use Vise-Grips (locking pliers) which I find much easier to use on those type of clamps as you can just set them and they keep the clamp open so you can wrestle the hoses back on. However, you needn't remove the clamps on your LG, the drain pump just unscrews from it's housing with three little screws. You can access it by pulling the machine out and tilting it back at about 45° and reaching in from the bottom. Very easy job. Just unplug it first! PS: $450??????? I need to triple my prices again.
____________________ "When you have eliminated all which is impossible, then whatever remains, however improbable, must be the truth." Sir Arthur Conan Doyle. http://www.fixitnow.com/beerfund.htm |
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| Posted: Wed Apr 8th, 2009 02:43 am |
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18th Post |
Tronicsmasta
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450 for a pump??? we charge 80 for the pump and 158 for trip and labor..... lets double our prices!
____________________ It is never a bad thing to leave it to the professionals. Inexperience can lead to more damage or risk of injury. You can always call A&E Factory Service (1-800-905-9505), Sears(1-800-469-4663), or local service man you can trust (servicemagic.com). |
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| Posted: Wed Apr 8th, 2009 03:07 pm |
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19th Post |
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Samurai Appliance Repair Man Fermented Grand Master of Appliantology
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neehowhenhow wrote:well, Good work! Congratulations on saving yourself some serious coinage and especially for not feeding that ripoff shop.
____________________ To ask a question, use our new forums==> http://appliantology.org 365-Day No-Hassle Return Policy on all parts purchased through this site, even electrical parts that have been installed! |
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| Posted: Thu Apr 9th, 2009 08:51 pm |
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20th Post |
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neehowhenhow Grasshopper
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Greetings- I have the part, and we are discussing the procedure. Will I have to take the door, sides, and top off to access the pump? Or can I simply lift up the top, or perhaps remove just the back panel to access it? If I need to take it all apart- would simple household tools work to unclamp the drum, or do I need "special" tools for that? thanks for your help!!!!!!
____________________ I embrace that which I cannot change... Housework RULES! |
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