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Duet Front Load Washer - Mod# GHW9150PW0 won't drain

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Posted: Mon Jan 19th, 2009 05:13 pm

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21^st Post

ddunk1946
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Thanks, Pegi!

We used to use powdered d/w detergent as that brand had enzymes in it, eschewing Cascade (per Consumer Reports, of course!

) We're now working on a bottle of Cascade (heavier than water) liquid. Dunno if that would work, although I can certain get a box of powder. What do you think?

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Dunkel Kinetics
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Posted: Mon Jan 19th, 2009 05:16 pm

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22^nd Post

Pegi
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Do not use liquid anything, is made with clay and sure clogs everything up, run from tablets also, the best DW detergent is Electrasol, stick with that and you cannot go wrong...

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Posted: Mon Jan 19th, 2009 05:22 pm

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23^rd Post

ddunk1946
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Got it, thanks!

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Posted: Mon Jan 19th, 2009 05:41 pm

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24^th Post

Pegi
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Well tried to upload the cleaning procedurers for the Duet from WP but the file size is too large it says, will sent it to the samurai and perhaps he can post it...

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Posted: Mon Jan 19th, 2009 05:50 pm

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25^th Post

Samurai Appliance Repair Man
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Duet cleanout procedures courtesy of Pegi:

http://www.mediafire.com/file/znmlmmmmlmz/UD28-9.pdf

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Posted: Mon Jan 19th, 2009 05:55 pm

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26^th Post

Trying to help
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Affresh tablets work great on the front loaders. It even helps clean up the "Gack" that builds up on the boots. They tell you not to have clothes in the unit, but I have had better success by putting in rags and things I did not care got damaged. That way in spin, centrifugal force will forces the water out of the clothes and spray the complete tub aiding in the cleaning process.

http://www.repairclinic.com/referral.asp?R=154&N=1373065

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Posted: Mon Jan 19th, 2009 06:10 pm

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27^th Post

ddunk1946
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Yes, he did, thanks!

Will keep and run now and periodically. We're not having an odor problem, just a drainage problem. BUT, will definitely be following these guidelines. Am headed out to Wally World for some things, including Electrasol.

Will keep you posted. Thanks again!

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Donn Dunkel
Dunkel Kinetics
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Sugar Land, Texas 77496
dadunkel@att.net
donn@sugarlandrealestate.com

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Posted: Mon Jan 19th, 2009 06:11 pm

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28^th Post

ddunk1946
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Word by which to live, thanks!

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Donn Dunkel
Dunkel Kinetics
P.O. Box 16537
Sugar Land, Texas 77496
dadunkel@att.net
donn@sugarlandrealestate.com

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Posted: Mon Jan 19th, 2009 09:00 pm

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29^th Post

ddunk1946
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Ok, have run the cleaning cycle using bleach and am now on the second cleaning cycle (hot water, extra rinse, no laundry in tub) using Electrosol.

No change yet but have discovered that after the normal cycle, I can run the C:08 diagnostic to spin the clothes damp so they can be dried. No water enters during the C:08 test.

Not the most elegant solution but, hey, it might work for a load or two until we can sort this out, n'cest pas?

Are we sure there's no components that are marginal or would the system give us trouble codes if that were the case? How about the pressure switch? I would hate to have to pull this thing out to check on the other end of the small hose that disappears down the back!

Anyway, later!

____________________
Donn Dunkel
Dunkel Kinetics
P.O. Box 16537
Sugar Land, Texas 77496
dadunkel@att.net
donn@sugarlandrealestate.com

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Posted: Tue Jan 20th, 2009 03:51 am

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30^th Post

ddunk1946
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Hiya!

Well, I ran several cleaning cycles through the thing and it didn't change anything. I don't really have any more time to spend on this; have to get it running. I could start replacing $200 modules but I might as well call the local Whirlpool 'stealership' and get the checkbook out.

I've processed a couple of loads by running the appropriate cycle. Of course, during the last 30 seconds or so of the cycle, just as the drum is spinning down, it still coughs up about a half gallon in the drum. BUT, I can run diagnostics and when it complete C:08, the load has spun and is just damp and ready for the dryer. Not an elegant solution but will do until the tech dude (or dudette) gets here.

Thanks for all the help folks!

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Donn Dunkel
Dunkel Kinetics
P.O. Box 16537
Sugar Land, Texas 77496
dadunkel@att.net
donn@sugarlandrealestate.com

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Posted: Tue Jan 20th, 2009 03:55 am

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31^st Post

Pegi
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Hate to be so vague but if I was having this problem with my Duet I would leave the top off for now and run the washer with a voltage tester on the various wires that come from the filll valve(s) to see which wire had voltage for that time at the end of the spin cycle to the water valve and where that wire led you to, there would be your problem....

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Posted: Tue Jan 20th, 2009 02:33 pm

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32^nd Post

ddunk1946
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Hey, nobody's complaining! Everyone on this site has been super. This is something that's just difficult to diagnose long distance and my background is in mechanical, not electrical engineering. Plus, I've got a company to run and have to get back on track so it's time to fish or cut bait. haha

Since the dryer was relatively east to fix in 2007, I thought I'd take a shot at the washer.

As far as the testing you mentioned, I have determined that it is the cold water inlet/valve that was opening and admitting extra water during the last minute of the cycle. As far as tracing the wires back, well, they run back to the CCU/logic board. I'm tempted to order a new logic board and maybe a pressure switch but if that's not the problem and, since I'm about at the end of my electrical troubleshooting prowess, I'd be out those parts plus a service call and THEIR parts. It's not really a money issue, but nobody likes to pay for stuff that's not needed.

If it does turn out to be the CCU, I don't know why that would have failed. It's not as though we've had any power surges or lightning strikes. Or maybe they're the weak link the the system.

Any thoughts on THIS rambling? :-)

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Dunkel Kinetics
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dadunkel@att.net
donn@sugarlandrealestate.com

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Posted: Tue Jan 20th, 2009 04:11 pm

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33^rd Post

Pegi
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Well remember that any part ordered thru this site can be returned for credit less shipping both ways if it does not solve the problem, within 30 days in original condition.....is that a deal or what!!

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Posted: Tue Jan 20th, 2009 04:58 pm

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34^th Post

ddunk1946
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Well, that IS a nice feature! It's returnable even if it's been installed and removed? (as long as it's in original condition and salable, right?)

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Donn Dunkel
Dunkel Kinetics
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dadunkel@att.net
donn@sugarlandrealestate.com

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Posted: Tue Jan 20th, 2009 05:08 pm

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35^th Post

Pegi
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You got it!

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Posted: Tue Jan 20th, 2009 05:10 pm

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36^th Post

Pegi
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Return Any Part
Electrical parts? Special-order parts? No problem. We absolutely guaranty your money back if you decide to return a part within 30 days. And of course we'll refund your shipping and handling charges if we select the wrong part for you. Click here for more information.

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Posted: Tue Jan 20th, 2009 05:11 pm

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37^th Post

ddunk1946
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Thanks, Pegi

That's good to know; takes away some of the anxiety, at least. I guess I'll try that first and let the call to Lowes/Whirlpooll service 'Plan B'. Sigh.

Thanks very much!

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Donn Dunkel
Dunkel Kinetics
P.O. Box 16537
Sugar Land, Texas 77496
dadunkel@att.net
donn@sugarlandrealestate.com

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Posted: Tue Jan 20th, 2009 05:18 pm

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38^th Post

ddunk1946
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Just wanted to make sure we were talking about the same site; RepairClinic.com Looks like we are. I've bought from them before.

Ok, thanks, am ording now.

____________________
Donn Dunkel
Dunkel Kinetics
P.O. Box 16537
Sugar Land, Texas 77496
dadunkel@att.net
donn@sugarlandrealestate.com

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Posted: Thu Jan 22nd, 2009 12:42 am

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39^th Post

applianceman18007260692
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Maybe that dime you found ate up the fins in the pump impeller.

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Posted: Sat Jan 24th, 2009 04:58 pm

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40^th Post

ddunk1946
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Pegi,

Well, the parts got here Friday morning, right on time! Tried the pressure switch first, (the easy stuff, ya know?) but it turned out to the the logic board or CCU. R&R'd that, buttoned everything up and all is back to normal. Yay!

Many thanks, everyone, for all your help and input!

Will be making a NICE donation to the beer fund! :party:

____________________
Donn Dunkel
Dunkel Kinetics
P.O. Box 16537
Sugar Land, Texas 77496
dadunkel@att.net
donn@sugarlandrealestate.com

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