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GE FL WCVH6600HWW  Rating:  Rating
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 Posted: Thu Jan 8th, 2009 12:29 pm
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dimitri56
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Ge fl washer on a factory stand, walks during spin and has put dents on both sides (Never when I am there, been there twice)  customer claimed it crashed through wall smashed outlet.
Being second opinion ,Other servicer has replaced water inlet, drain pump,presure switch and finally Motor Speed Control Board & rear shocks.
Customer claims that's when walking started.
 In Observing this I saw a potential of when in slow spin machine starts rocking sideways, normaly it stops and tumbles back  a few times and restarts, this is to distribute the clothes evenly, but once it remained on slow spin for a long period and came close to hitting the sides. 
Has any one had this problem?
I originally had advised customer to put on floor on a rubber mat and bring feet all the way down, and use a full load.
But now I suspect possible board?  Hate going after some one else not knowing if correct board was installed??

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 Posted: Fri Jan 9th, 2009 01:48 am
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Moostafa
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dimitri56 wrote:
Ge fl washer on a factory stand, walks during spin and has put dents on both sides (Never when I am there, been there twice)  customer claimed it crashed through wall smashed outlet.

Hello, my dented friend. Have you considered the possibility that your customer is either mistaken or is lying to you?

Being second opinion ,Other servicer has replaced water inlet, drain pump,presure switch and finally Motor Speed Control Board & rear shocks.


Oh, my! What was the complaint for which all these parts were replaced?

Customer claims that's when walking started.

Which you have not personally seen, despite two visits?

You know, my dear dimitri, as I lay here in my tent, nestled among my four voluptuous wives and three award-winning yaks, it occurs to me that we do not have a valid problem description for this washer. N'est-ce pas?



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 Posted: Fri Jan 9th, 2009 02:06 am
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denrayr
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i agree, you need to verify there is actually a problem here. tell the customer next time it acts up to turn the machine off and leave the load in. this way when you go out you can select a rinse cycle and watch the operation. if it acts up inspect the load inside to be sure they arent overloading. other then that i would be looking at the install. is the machine on a wood subfloor? is the machine properly fastened to the pedestal?  is the machine levelled so the front is slightly higher than the back? is the floor and rubber feet clean so the machine doesnt slip on the floor?



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 Posted: Fri Jan 9th, 2009 09:44 am
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NCSU_laundry_tech



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i too have a customer with a GE front loader that walks across the floor

this ones not on a pedestal, first time i went did the usual adjust the feet and lock the nuts the installers never lock.

i cant find anything "wrong" with it but i can see where the machine was rubbing against the back wall.

in conclusion, let me know if you figure it out :D



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 Posted: Fri Jan 9th, 2009 09:52 am
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Samurai Appliance Repair Man
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Also, find out exactly what items were being washed when the walking and banging started and repeat the test running those items. If you're trying to reproduce the problem, you have to reproduce the exact conditions that existed. If the problem won't repeat despite running the exact same load of clothes, then move on-- this job is just gonna be a money suck cuz you can't fix what ain't broke.



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 Posted: Fri Jan 9th, 2009 02:18 pm
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dimitri56
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OK got more data:  Original complaint was , no water coming in, so they proceded to replace valve , pressure switch and why on earth the pump and filter?
Then washer would not only run but not turn off and unlock unless you unpluged it.
So they replaced door switch, still no luck- Acording to homeowner they talked to GE and they recomended motor control board.
After that it started working good- water coming in and finishing cycle........BUT
That's when shaking appeared, they replaced rear shocks and then quit coming out.
I will try the motor (sensors are supposed to sence unballance stop and flip flop,and try again)  my bet is motor and or board
Will let you know next week.  dimi.

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