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- > Do-It-Yourself Appliance Repair Help > The Laundry Appliance Repair Forum > Electrolux front load dryer EIED55HIW0 E66 code

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Electrolux front load dryer EIED55HIW0 E66 code  Rate Topic 
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 Posted: Tue Nov 11th, 2008 01:50 pm
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Cattledog
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Purchased Electrolux clothes washer and dryer last week from large home improvement store.  Store delivered and installed both units on a Sunday.  The washer works fine.  Dryer 3-wire plug wired by installer.  Dryer #1 was plugged in and the "install cycle" was started.  The LED lights and display screen came on.  The dryer clicked 3-4 times then displayed an "E66 call service" code on the screen.  The LED lights, display screen, and interior light still continued to work.  Installer said these units were new to them.  Attempted Electrolux customer service but are closed on weekend.  Dryer #1 went back to the store.

Dryer #2 delivered and installed, won't start and same "E66 call service" code.  Installer calls store and told must be customer's home wiring/outlet plug, dryer left.  I search the internet and learn "E66" Frigidaire/Electrolux code is for thermal limiter trip.  I call Electrolux and they confirm code, refer to check thermal fuse also, but cannot explain why it tripped.  In the meantime, I call an electrician who pulls the outlet plug and checks the 30A circuit breaker and wiring by delivery installer.  Electrician advised plug and outlet is wired correctly and getting the 240V required power for the dryer.  He calls store and tells them problem is with the dryers, not the house.  Dryer #3 is on the way.

My understanding from internet searches of thermal limiters and fuses that they are to protect the dryer from over heating.  No vent blockage and there is adequate air space around the dryer.  How could these parts be tripped or blown if the dryer hasn't even started?  Bad circuitry/boards inside, but on two dryers?  Anyone have clues?

 

 

 

         

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 Posted: Tue Nov 11th, 2008 02:06 pm
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RegUS_PatOff
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Check with the store to see if they found anything wrong with the other 2 Dryers.

If you could be at the store and have them plug (the next one) into a 3-wire oulet (if they have one)

 



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 Posted: Tue Nov 11th, 2008 05:46 pm
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Pegi
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The tech sheet says the E66 is for gas dryers on the limiter tripping due to high heat, is yours gas or electric?  If it is not a gas dryer to check the wiring...I ssuspect there is something with the wiring to the dryer...two cannot be having the same exact problem out of the box?

ftp://ftp.electrolux-na.com/ProdInfo_PDF/Webster/137032700.pdf



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 Posted: Tue Nov 11th, 2008 06:23 pm
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RegUS_PatOff
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Pegi wrote: The tech sheet says the E66 is for gas dryers on the limiter tripping due to high heat...
that threw me for a while, too untill I re-read it:

Outlet Thermal Limiter tripped  < would be for both Gas & Electric

Inlet Thermal Limiter tripped (Gas Model only)

or wiring defective

Last edited on Tue Nov 11th, 2008 06:29 pm by RegUS_PatOff



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 Posted: Tue Nov 11th, 2008 07:25 pm
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telefunkenu47

 

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What, no service department at the Mc Depot?:D



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 Posted: Tue Nov 11th, 2008 11:09 pm
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Cattledog
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It's an electric model so my guess would be defective wiring.  Store installer came by the house because he is stumped as well.   He checked everything and was still getting the E66 code.   Reversed the hot wires on the plug from dryer and got the drum to turn 1/4 then stopped, got the code again.  He's arranging to have another dryer sent out.      

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 Posted: Wed Nov 12th, 2008 12:29 am
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RegUS_PatOff
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Did they bother to check either of the 2 defective dryers after being returned to the store ?

Did they bother to test the third dryer before sending it out ?

 

Last edited on Wed Nov 12th, 2008 12:30 am by RegUS_PatOff



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 Posted: Thu Nov 13th, 2008 07:52 pm
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Cattledog
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Store installer learned from an appliance repair tech to check for a voltage drop under load.  Tech pulled the wiring schematic from inside, top of the first dryer, and showed installer the E66 code which does refer you to a thermal limiter trip.  Tech explained this type of dryer probably sensed the voltage drop in the house wiring and this was the closest (code) way of advising of a problem.  This explains why the dryer #1 did work when returned back to the store.  It was getting even power from both hots.   

Well, dryer #2 was checked while still in my home by store installer.  Installer used a meter and found a significant drop when you try to start the dryer.  Not sure how my electrician missed this one.  Installer (Jimmie Johnson #48 sponsor) has been really great.  He told me he has learned a lot more about this line of dryers.  Long and short, my 30+ year old home wiring is a pain and dryer #3 is now a gas model! :) 

Thanks all for your assistance!  ;)   

Last edited on Thu Nov 13th, 2008 07:54 pm by Cattledog

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