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neptune mah8700aww  Rating:  Rating
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 Posted: Wed Oct 1st, 2008 08:08 am
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thecrux
Senior Apprentice Appliantologist
 

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Stopped mid cycle wouldnt drain door was locked. I manually drained door unlocked when i turned it back on, also drain pipe was not clogged. tried to restart and run through another cycle, all it does is hum its a light hum but nothing works? is there a reset switch. It sounds like a hum that my garbage disposal makess when it needs reset. Thank You

Any help would be much appreciated.

P.S the error code that came up was ND

Last edited on Wed Oct 1st, 2008 08:21 am by thecrux

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 Posted: Wed Oct 1st, 2008 08:56 am
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nickfixit
Fellow, Academy of Sublime Masters of Appliantology


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Check to see if some foriegn object is stuck in the pump.

Nick



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" Giving numerical data to Sears management is like giving a monkey a machine gun. No one knows for certain what will happen, but you can be sure of two things... It will be real messy, and only the monkey will be unharmed"
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 Posted: Wed Oct 1st, 2008 08:56 am
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ROBBYRIG



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I believe that error code means "no drain".  It sounds like your drain pump is either clogged with some foreign substance or dying a slow death.  Check to be sure the hum you hear is coming from the pump first.  If so, pull it out and check it and reinstall and try again.  If you're still getting the hum it's time for a new pump.

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 Posted: Wed Oct 1st, 2008 10:16 am
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thecrux
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Thanks guys. Before I go tearing it apart. could you let me know where to start. The front panel or the back panel? Thanks again.

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 Posted: Wed Oct 1st, 2008 09:25 pm
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nickfixit
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Go in from the back panel, have a few towels ready to catch the water.

Nick



____________________
" Giving numerical data to Sears management is like giving a monkey a machine gun. No one knows for certain what will happen, but you can be sure of two things... It will be real messy, and only the monkey will be unharmed"
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